Tennessee American Water To End 3rd-Party Billing Services On Tuesday

Monday, December 31, 2012

After working with officials from local municipalities for nearly 16 months, Tennessee American Water will officially exit all third-party billing contracts at the end of 2012. This decision means water service customers of Tennessee American Water will receive two bills starting after Tuesday – one bill from Tennessee American Water for water service and a separate bill from a third-party vendor for the cost of providing sewer service, which is provided by the city of Chattanooga or the Hamilton County Water and Wastewater Treatment Authority (WWTA).

“Last year, Tennessee American Water made the strategic decision to discontinue third-party billing services so the company could better focus on its core services of providing high-quality and reliable water services to customers in the Chattanooga and North Georgia area,” said Deron Allen, president of Tennessee American Water.  “In the coming weeks, we will continue to work with our local municipalities and their new billing vendor – Enco Utility Services – to make this a smooth transition for our customers.”

The decision on how much – if anything – to charge local residents for billing and collecting the wastewater charges, municipal fees or related taxes will be made by the local municipalities – not Tennessee American Water.

Tennessee American Water officially notified local municipalities about this decision in the summer of 2011.  The company originally planned to exit all third-party billing contracts after Oct. 31.  After holding a series of discussions and meetings with local municipalities, Tennessee American Water agreed to delay the transition until the end of the year in order to provide additional time for planning purposes and to finalize a process for having a strong enforcement mechanism for collecting past due sewer bills.




Chattanooga Chamber Calendar Of Events For Oct. 23-27

TUES/24 East Brainerd Council Meeting 11:30 a.m. - 1 p.m. Car Barn:  6721 Heritage Business Court Speaker: Steven Wagner, Erlanger Children's Hospital $12.   TUES/24 Grand Re-Opening of Food City 5 - 5:30 p.m. Food City:  7804 E. Brainerd Rd .   THUR/26 Reality Check - East Ridge High School ... (click for more)

Catherine Heigel Named Chief Operating Officer For Elliott Davis

Catherine Heigel, the former director of the South Carolina Department of Health and Environmental Control, has returned to Elliott Davis, LLC as its chief operating officer.  In this role, Ms. Heigel manages the firm’s operational support functions, including legal, information technology, human resource, marketing and communications, and firm administration. In addition, ... (click for more)

Signal Mountain To Hold Public Meetings On Idea Of Setting Up Own School System

Discussion about follow-up public meetings regarding the Signal Mountain School System Viability Committee (SMSSVC) report dominated the council’s work session on Friday afternoon. Council member Dan Landrum’s opinion about how to proceed differed from the other four council members. Mr. Landrum argued to end the study and to hold no public meetings. His reason was that of the 738 ... (click for more)

Man Shot Multiple Times In Cleveland; Jesus Teague, 14, Is Arrested

On Saturday, at 6:12 a.m., Cleveland Police Department responded to 1210 Elrod Place SE in reference to a domestic disturbance.   A man sustained multiple gunshot wounds and was transported to Erlanger by Life Force. His condition is stable, at this time.   The suspect, Jesus Tyler Teague, 14, was located and was in custody as of 3:25 p.m. ... (click for more)

October Is Breast Cancer Awareness Month: Myth And Fact Check

My husband and I recently had the privilege of participating in the American Cancer Society’s Making Strides Against Breast Cancer Walk in Chattanooga. I listened as my husband told the audience about how his mother was diagnosed with breast cancer when he was nine and how she died from the disease when he was fourteen. As a child, my husband didn’t understand what breast cancer ... (click for more)

Roy Exum: It’s All About People

The leaders of Hamilton County’s Mental Health Court held a heart-warming open house Friday afternoon and it was announced that just since February, the creation has saved the county over $3 million in incarceration costs. But to hear County Mayor Jim Coppinger or Judge Don Poole tell it, that’s not what is important. “Soon after the court started, a kind, quiet man I’ll ... (click for more)