Tennessee American Water will be repairing a water main leak near the 300 block of Big Fork Road starting at 7 a.m. on Wednesday. The repair work will require a partial closure of 4955 Highway 27 at the Big Fork Road intersection and interrupt water service for approximately 180 customers during the hours of 7 a.m.-1 p.m. on Wednesday.
Officials said, "Tennessee American Water understands the importance of providing high-quality, reliable water service to our customers, and we certainly apologize for this inconvenience. Crews will be working diligently to repair the main and have the road open and water service restored as quickly as possible."
The water company expects the main repair to affect water service for residential customers on the following streets:
- 4955 Highway 27 – 6985 Highway 27
- Ladds Road
- Robin Drive
- Mockingbird Lane
- Bluebird Lane
- Game Reserve Road
- Shirley Road
- Whasha Lane
- Choctaw Trail
- Carson Road
- Coppinger Road
- Big Fork Road from Hwy. 27 to 349 Big Fork Road
Depending on the extent of work involved with repairing this water main, the water service may also be affected for residential customers on the following streets:
- Dixie Lane
- Cotton Moore Road
- Bluff Drive
- 4766 Hwy. 27 – 4455 Hwy. 27
Once the water service has been restored, customers may experience discolored water. If this happens, the customer should simply remove the aerator (screen) on the faucet(s) and run the water until it’s clear. Tennessee American Water also encourages customers to check for discolored water before doing any laundry or washing dishes.
If customers have any questions or need additional information, please contact our 24-hour customer service center at 866 736-6420.