City Council Members Inundated With Complaints About New Sewer Bills; Hit Methods Of California Firm

Tuesday, January 29, 2013

City Council members said they are inundated with complaints about new sewer billings from a company in California - especially a $3 service fee.

Councilwoman Carol Berz called the actions of the firm "slimy."

Steve Leach, city public works administrator, said officials are in talks over what to do about the situation, and he said action will be taken.

He said it was the county which hired the California firm.

Councilwoman Sally Robinson, noting that the problem emerged after the Tennessee American Water Company quit handling the billings, said the matter is "a public relations disaster" for the water company.

But Mayor Ron Littlefield said he believes most people are taking their wrath out on the governments involved, instead of the water company.

He said the water company could have averted the problem for everyone by renegotiating its charges for adding the sewer charge to the water bill.

Council members said the billings from California are arriving just a few days before they are due to be paid. Councilwoman Berz said it seems to be coming via either "Pony Express or Slow Walk."

Councilman Peter Murphy said his wife is one of the chief complainants - especially after she opened the sewer bill and saw that it was due in three days or interest and penalties would be charged.

Councilman Jack Benson said, "This is one of the biggest problems we've had in a long time. And it's going to get worse."

Councilwoman Robinson asked if Chattanooga is the only city in the nation that does not own its own water system. Mayor Littlefield said there are a few, including Lexington, Ky., that he said is going through the same problems as Chattanooga.   

City resident Mike Mallen said he still has not gotten his sewer bill, so he said, "To try to be pro-active, i called the number for "pay by phone."

He said the main number had a message for "the Chattanooga Sewer Line," but said customer service was not available. He said it gave another number to call "during regular business hours."

Mr. Mallen said he called the number during California's regular business hours and got a message saying it was not a working number.

He said, "So they've created a fictitious number for the pay by phone." 
  


Latest Hamilton County Jail Booking Report - And Mug Shots

Here is the latest jail booking report from Hamilton County: AKRIDGE, JERTERRIUS MARSHAWN 6317 TALLEDEGA AVENUE CHATTANOOGA, 37421 20 Chattanooga THEFT OF PROPERTY EVADING ARREST RESISTING ARREST OR OBSTRUCTION OF LEGAL PROCESS RECKLESS ENDANGERMENT POSSESSION OF CONTROLLED SUBSTANCE ANTONIO, MICAELA 2001 E. 28TH ST. CHATTANOOGA, 37407 31 Hamilton ... (click for more)

Fort Oglethorpe Arrest Report For Nov. 14-20

Here is the Fort Oglethorpe arrest report for Nov. 14-20: Eric Brandon Carden, 22, of 192 Madgabend Road, Rossville was arrested November 13 on charges of driving while license suspended and operation of unregistered vehicle.   Michael James Dodd, 42, of 94 Cross Street, Fort Oglethorpe was arrested November 14 on a charge of shoplifting.   James ... (click for more)

Don't Allow Us To Be Overrun By People Who Do Not Belong Here - And Response (6)

Thank you, Senator Corker, for your clear, concise evaluation of the president's attempt to bypass Congress and personally and independently establish national policy that violates our current immigration laws.   Our long-standing failure to enforce our laws to control illegal immigration across our southern border has made this country less safe and ... (click for more)

Roy Exum: Our Tubman Goat-Roping

Every spring there comes a bright day on the ranch when the straw-boss decrees a goat-roping should take place. What really happens is the veteran cowboys arm the greenhorns with some lariats late in the afternoon and take them to the pen that holds some Billy goats. This is before they get into bigger beasts -- horses and cattle – yet what appears to be easy most certainly is not. ... (click for more)

Missouri Hangs On, Turns Back Tennessee, 29-21

KNOXVILLE, Tenn. – Missouri pin-pricked Joshua Dobbs’ bubble of invincibility Saturday night at Neyland Stadium. The nationally ranked Tigers drove a stake in Tennessee’s heart with Maty Mauk’s 73-yard touchdown pass to Jimmie Hunt in the fourth quarter, held Dobbs in check most of the game and beat the Vols, 29-21, before 95,821 fans on a chilly night on the banks of the Tennessee ... (click for more)

Mocs Win Big Over Furman, Undefeated In Conference Play

The University of Tennessee at Chattanooga football team put a cherry on top of its 2014 regular season with Saturday’s 45-19 win at Furman (3-9, 2-5 SoCon).  The victory gives the No. 9 Mocs (9-3, 7-0 SoCon) its first ever undefeated Southern Conference slate and its first nine-win season since 1979. Junior quarterback Jacob Huesman led the way with 257 passing yards ... (click for more)