TRA Issues Fine For Do-Not-Call Program Violations

Wednesday, October 16, 2013

The Tennessee Regulatory Authority (TRA) has issued a fine in the amount of $42,000 to a company for violating Tennessee’s Do Not Call law. The law, established in 2000, prohibits organizations and individuals from making unsolicited phone calls to Tennessee consumers whose phone numbers are listed on the state’s Do-Not-Call registry.

The Consumer Services Division of the TRA found evidence that Direct Marketing Travel Services, Inc.

violated the state’s no-call law by making unsolicited phone calls to at least 18 Tennessee consumers. Each consumer was registered on the Tennessee Do-Not-Call register and had not given Direct Marketing Travel Services permission to be solicited by the company. 

The violations occurred between the months of May 2012 and November 2012, during which the TRA’s Consumer Services Division received approximately 20 consumer complaints.

“When it comes to making unsolicited phone calls to Tennessee consumers, the law is very clear,” said Tennessee Regulatory Authority Chairman, Jim Allison. “A primary component in the law says that consumers may not be contacted by soliciting entities unless it is given permission by the consumer. Anything short of that is a violation of state law, subject to a civil penalty.”

Under state law, Direct Marketing Travel Services, Inc. was assessed a fine of $2,000 per violation of Tennessee law (Tennessee Code Annotated §§ 65-4-404 and 65-4-405(d) and ordered by the TRA to refrain from making solicitations to subscribers listed on the Do-Not-Call register. An additional $2,000 fine was assessed for having failed to register as a telemarketing solicitor in Tennessee.

To register a phone number on the Tennessee Do-Not-Call register, call 877 872-7030. Please allow up to 30 days for your phone number to be added to the list. Registration is free of charge.

The mission of the TRA is to promote the public interest by balancing the interests of utility consumers and providers. For more information, visit us online at www.tn.gov/tra, on Facebook at www.facebook.com/tntra or on Twitter at @statetntra.  


Scam Phone Calls Continue; IRS Identifies Five Easy Ways To Spot Suspicious Calls

The Internal Revenue Service issued a consumer alert today providing taxpayers with additional tips to protect themselves from telephone scam artists calling and pretending to be with the IRS.   These callers may demand money or may say you have a refund due and try to trick you into sharing private information. These con artists can sound convincing when they call. They ... (click for more)

CBL & Associates Properties To Pay Common And Preferred Stock Dividends

CBL & Associates Properties, Inc. Thursday announced that its Board of Directors has declared a quarterly cash dividend for the company’s Common Stock of $0.245 per share for the quarter ending Sept. 30. The dividend is payable on Oct. 15 to shareholders of record as of Sept. 30. The Board also declared a quarterly cash dividend of $0.4609375 per depositary share for the ... (click for more)

Bradley, 24, Charged In Death Of Boy, 3; Child Had Numerous Injuries After Left With Boyfriend; Mother Was In Workhouse

Justin Dale Bradley has been charged with criminal homicide in the death of a three-year-old child, who was rushed to the hospital on Wednesday and later died. Police said Dakota James Arndt had numerous injuries over his body. Authorities said Bradley, 24, is the boyfriend of the child's mother, Brianna Kwekel, who was in the Workhouse at the time. Ms. Kwekel was serving 48 ... (click for more)

Helen Burns Sharp Asks Recovery Of Legal Fees In Successful Black Creek TIF Lawsuit

Helen Burns Sharp, citizen activist who sued to try to stop a $9 million Black Creek Tax Increment Financing (TIF) and won, is seeking to have her legal expenses paid by the city and the developers. Ms. Sharp said in a court filing that her legal bills to attorney John Konvalinka are $74,427 thus far. Chancellor Frank Brown ruled in favor of Ms. Sharp, saying the Sunshine ... (click for more)

The Many Lessons I Learned From Helen McDonald Exum

Helen McDonald Exum was my friend and mentor. As I think of her passing I can only imagine the celebration that is happening in heaven as the news of her arrival is being told. I am sure that there is a party that not only has she organized but that there is not a detail that has been left to chance. I am sure that it is the grandest of events, for you see, she has been planing ... (click for more)

Insurance Burden Should Not Fall On The Teachers

I have attended several Hamilton County School Board meetings over the past few months, including the recent special called meeting" to vote on teacher insurance changes. First, let me say I am very impressed with Superintendent Rick Smith and his staff at the Central Office.  Mr. Smith is a very dedicated public servant, working hard to provide services to our community ... (click for more)