TRA Issues Fine For Do-Not-Call Program Violations

Wednesday, October 16, 2013

The Tennessee Regulatory Authority (TRA) has issued a fine in the amount of $42,000 to a company for violating Tennessee’s Do Not Call law. The law, established in 2000, prohibits organizations and individuals from making unsolicited phone calls to Tennessee consumers whose phone numbers are listed on the state’s Do-Not-Call registry.

The Consumer Services Division of the TRA found evidence that Direct Marketing Travel Services, Inc.

violated the state’s no-call law by making unsolicited phone calls to at least 18 Tennessee consumers. Each consumer was registered on the Tennessee Do-Not-Call register and had not given Direct Marketing Travel Services permission to be solicited by the company. 

The violations occurred between the months of May 2012 and November 2012, during which the TRA’s Consumer Services Division received approximately 20 consumer complaints.

“When it comes to making unsolicited phone calls to Tennessee consumers, the law is very clear,” said Tennessee Regulatory Authority Chairman, Jim Allison. “A primary component in the law says that consumers may not be contacted by soliciting entities unless it is given permission by the consumer. Anything short of that is a violation of state law, subject to a civil penalty.”

Under state law, Direct Marketing Travel Services, Inc. was assessed a fine of $2,000 per violation of Tennessee law (Tennessee Code Annotated §§ 65-4-404 and 65-4-405(d) and ordered by the TRA to refrain from making solicitations to subscribers listed on the Do-Not-Call register. An additional $2,000 fine was assessed for having failed to register as a telemarketing solicitor in Tennessee.

To register a phone number on the Tennessee Do-Not-Call register, call 877 872-7030. Please allow up to 30 days for your phone number to be added to the list. Registration is free of charge.

The mission of the TRA is to promote the public interest by balancing the interests of utility consumers and providers. For more information, visit us online at www.tn.gov/tra, on Facebook at www.facebook.com/tntra or on Twitter at @statetntra.  


Corker Asks Colleagues To "Oppose Blatant Budget Gimmick Proposal To Fund Highway Trust Fund"

In remarks on the U.S. Senate floor Monday, Senator Bob Corker said senators should reject using a budget gimmick known as pension smoothing to pay for a short-term extension of the Highway Trust Fund and instead commit to a long-term, sustainable solution to highway funding. “Many claim that budget gimmicks should not be used as offsets to pay for spending," said Senator Corker. ... (click for more)

Cornerstone Community Bank Has Rise In Earnings

Cornerstone Bancshares, Inc. (OTCBB: CSBQ; CSBQP), parent company of Cornerstone Community Bank, today reported earnings for the second quarter ended June 30, including a rise in income. Net income for the quarter was $409,000, a 3.3 percent increase from the same quarter of 2013.  Net interest income increased 5.5 percent from the same quarter last year. “Cornerstone ... (click for more)

EPB Says It Did Not Overbill The City; Says City Got $685,877 Break

EPB officials said Tuesday that an exhaustive audit of its street light contract with the city showed that it did not overbill the city. Instead, it said it found that the city was underbilled $685,877. EPB said it only goes back one year on errors so the amount owed by the city would be $178,314. Officials said that would be discussed with the city. Stan Sewell, the city's ... (click for more)

Citizens To Comment Next Tuesday On Sound Control Ordinance That Allows Higher Sound Around Downtown Clubs

Citizens will be allowed to comment next Tuesday on a new Sound Control Ordinance that allows higher sound from nightclubs in a downtown Controlled Sound Boundary. Track 29 behind the Chattanooga Choo Choo, that has drawn the wrath of some nearby Southside residents, is within the boundary, which goes along the river on the north and west, to around Erlanger Hospital on the ... (click for more)

I'm Number One In A Round About Way

Roundabouts have been popping up all over Chattanooga over the past few years and for the most part have been successful.  Unfortunately there are some who just don’t get it as I have found out the hard way.    My latest instance was last week when a young woman on her cell phone almost t-boned me as she flew into the roundabout without yielding.  A near miss ... (click for more)

Roy Exum: Oscar Brock’s True Passion

I don’t pay much attention to the Hamilton County School Board. Once the moon and the stars aligned behind Superintendent Rick Smith, you hear very little, if anything, from the nine-member council that oversees an annual budget of almost $400 million and employs 4,480 people. So chew this for a minute: approximately 2,000 of those people are not teachers. Yes, there are 78 principals ... (click for more)