TRA Issues Fine For Do-Not-Call Program Violations

Wednesday, October 16, 2013

The Tennessee Regulatory Authority (TRA) has issued a fine in the amount of $42,000 to a company for violating Tennessee’s Do Not Call law. The law, established in 2000, prohibits organizations and individuals from making unsolicited phone calls to Tennessee consumers whose phone numbers are listed on the state’s Do-Not-Call registry.

The Consumer Services Division of the TRA found evidence that Direct Marketing Travel Services, Inc.

violated the state’s no-call law by making unsolicited phone calls to at least 18 Tennessee consumers. Each consumer was registered on the Tennessee Do-Not-Call register and had not given Direct Marketing Travel Services permission to be solicited by the company. 

The violations occurred between the months of May 2012 and November 2012, during which the TRA’s Consumer Services Division received approximately 20 consumer complaints.

“When it comes to making unsolicited phone calls to Tennessee consumers, the law is very clear,” said Tennessee Regulatory Authority Chairman, Jim Allison. “A primary component in the law says that consumers may not be contacted by soliciting entities unless it is given permission by the consumer. Anything short of that is a violation of state law, subject to a civil penalty.”

Under state law, Direct Marketing Travel Services, Inc. was assessed a fine of $2,000 per violation of Tennessee law (Tennessee Code Annotated §§ 65-4-404 and 65-4-405(d) and ordered by the TRA to refrain from making solicitations to subscribers listed on the Do-Not-Call register. An additional $2,000 fine was assessed for having failed to register as a telemarketing solicitor in Tennessee.

To register a phone number on the Tennessee Do-Not-Call register, call 877 872-7030. Please allow up to 30 days for your phone number to be added to the list. Registration is free of charge.

The mission of the TRA is to promote the public interest by balancing the interests of utility consumers and providers. For more information, visit us online at www.tn.gov/tra, on Facebook at www.facebook.com/tntra or on Twitter at @statetntra.  


TDOT Applauds Award Of $10 Million Federal TIGER Grant

A $10 million federal Transportation Investment Generating Economic Recovery (TIGER) grant was awarded to the Tennessee Department of Transportation to complete construction of the last 16 mile stretch of the Foothills Parkway Thursday. The state will contribute an additional $15 million in funds toward the $35 million total project cost, with the National Park Service contributing ... (click for more)

Lowe's To Locate Direct Fulfillment Center In Robertson County

Governor Bill Haslam and Economic and Community Development Commissioner Randy Boyd joined Lowe’s Thursday to announce the company will locate a new direct fulfillment center in Robertson County. The home improvement company expects to invest approximately $100 million and create up to 600 jobs in Coopertown, northwest of Nashville. Lowe’s direct fulfillment center ... (click for more)

Morning Fire Destroys Vacant Valleybrook House; 2 Firefighters Suffer Burns

Fire destroyed a vacant house in the Valleybrook Community early Thursday morning. The Chattanooga Fire Department received the alarm at 5:35 a.m. and responded to a reported fire at the Valleybrook Golf and Country Club off Hixson Pike. When the first firefighters from Station 19 arrived on the scene, they could not find the fire. Lt. Scott Sheets with Quint 19 said that ... (click for more)

Chattanooga Whiskey Company To Construct Large Distillery At Former Site Of Newton Chevrolet

The Chattanooga Whiskey Company has begun construction on a larger production distillery in the former Newton Chevrolet property at the corner of MLK Boulevard and Riverfront Parkway near the Tennessee River. Once fully operational, the Riverfront Parkway facility will be capable of producing upwards of 14 (53-gallon) barrels per day, making it one of the largest craft bourbon ... (click for more)

Judge Steelman Was Unfairly Criticized In Handling Of School Bus Driver Rape Case - And Response

We are blessed to have freedom of speech in our society, but I am always amazed at the number of folks who voice such strong antagonistic opinions about things without any apparent first-hand knowledge.   As any who wish to criticize the system should know, people get arrested and charged for criminal offenses every day.  The ultimate charge and penalty which results ... (click for more)

Roy Exum: Vote For Rhonda Thurman

After studying the Hamilton County School Board quite harshly during the last seven most-tumultuous months in its history, it is only proper that I share my belief that Rhonda is its Most Valuable Player. Four of the school board’s nine members are up for re-election, with Rhonda facing capable opponents in Jason Moses and Dr. Patti Skates in District 1, but let’s never forget that ... (click for more)