TRA Issues Fine For Do-Not-Call Program Violations

Wednesday, October 16, 2013

The Tennessee Regulatory Authority (TRA) has issued a fine in the amount of $42,000 to a company for violating Tennessee’s Do Not Call law. The law, established in 2000, prohibits organizations and individuals from making unsolicited phone calls to Tennessee consumers whose phone numbers are listed on the state’s Do-Not-Call registry.

The Consumer Services Division of the TRA found evidence that Direct Marketing Travel Services, Inc.

violated the state’s no-call law by making unsolicited phone calls to at least 18 Tennessee consumers. Each consumer was registered on the Tennessee Do-Not-Call register and had not given Direct Marketing Travel Services permission to be solicited by the company. 

The violations occurred between the months of May 2012 and November 2012, during which the TRA’s Consumer Services Division received approximately 20 consumer complaints.

“When it comes to making unsolicited phone calls to Tennessee consumers, the law is very clear,” said Tennessee Regulatory Authority Chairman, Jim Allison. “A primary component in the law says that consumers may not be contacted by soliciting entities unless it is given permission by the consumer. Anything short of that is a violation of state law, subject to a civil penalty.”

Under state law, Direct Marketing Travel Services, Inc. was assessed a fine of $2,000 per violation of Tennessee law (Tennessee Code Annotated §§ 65-4-404 and 65-4-405(d) and ordered by the TRA to refrain from making solicitations to subscribers listed on the Do-Not-Call register. An additional $2,000 fine was assessed for having failed to register as a telemarketing solicitor in Tennessee.

To register a phone number on the Tennessee Do-Not-Call register, call 877 872-7030. Please allow up to 30 days for your phone number to be added to the list. Registration is free of charge.

The mission of the TRA is to promote the public interest by balancing the interests of utility consumers and providers. For more information, visit us online at www.tn.gov/tra, on Facebook at www.facebook.com/tntra or on Twitter at @statetntra.  


Chattanooga Chamber Calendar Of Events Feb. 27-March 3

TUES/28 LCAA Candidate Forum 7:30-9 a.m. EPB Building: MLK Boulevard The Leadership Chattanooga Alumni Association hosts a meet and greet with candidates for City Council and Chattanooga Mayor.   TUES/28 East Brainerd Chamber Council Meeting 11:30a-1 p.m. Car Barn: 6721 Heritage Business Ct. Speaker: James McKissic $12   TUES/28 Action/Priority Matrix: ... (click for more)

Attorney Virgil Duane Parker Goes On Disability Status

 By Order of the Tennessee Supreme Court entered February 23, 2017, the law license of Hamilton County attorney Virgil Duane Parker was transferred to disability inactive status pursuant to Section 27.3 of Tennessee Supreme Court Rule 9. Mr. Parker cannot practice law while on disability inactive status. He may return to the practice of law after reinstatement by the Tennessee ... (click for more)

St. Elmo Woman, 45, Dies At County Workhouse On Wednesday Night; Investigation Underway

An inmate died at the county workhouse at Silverdale on Wednesday night, and an investigation is underway.   She was identified as  Dana Shunice Palmer, 45, of St. Elmo.   Ms. Palmer was booked into the Hamilton County Jail from the Chattanooga Police Department on Feb. 14 on a public Intoxication charge. She was transferred from the jail to CoreCivic ... (click for more)

Shannon Whitfield Raising Rates At Money-Losing Walker County Landfill; Moratorium Placed On Fracking, Deep Well Drilling, Tiny Homes

New Walker County Sole Commissioner Shannon Whitfield is raising rates at the money-losing Walker County Landfill. The higher charges go into effect on March 1. Mr. Whitfield, during his campaign, said the landfill had been losing about $500,000 per year for many years. He said other area landfills were making a profit, but Walker County was having to subsidize its landfill. ... (click for more)

CVB Should Share Financials With The Home Folks

The recent debate over the Convention and Visitor's Bureau's funding and budget has gotten ugly. A Hamilton County commissioner has asked questions and made comments about the CVB. The director of the CVB has organized a campaign to dismiss the commissioner's questions and comments. The children on the playground are choosing sides and nothing useful seems to be happening. It's ... (click for more)

Roy Exum: The Haggling Must Stop

Far be it for me to suggest the Hamilton County Commission and the School Board need to spend more time at recess but it was obvious this week the two groups need to work at being better friends. We have nine county commissioners and just as many corresponding school board members to work together for the betterment of one entity – Hamilton County. Everybody who thinks that is happening ... (click for more)