Miller And Martin Recognized For Excellence In Client Service

Wednesday, November 20, 2013

BTI Consulting Group announced Wednesday that Miller & Martin PLLC has been named to the BTI Client Service A-Team 2014, as being one of the law firms corporate counsel identified as delivering the absolute best client service.

The BTI Client Service A-Team rankings are based on candid feedback from nearly 300 corporate counsel at large and Fortune 1000 companies to determine precisely which law firms top the charts in client service.  By using corporate counsel’s unprompted feedback, BTI analyzes how each firm performs in 17 client service activities.

  Of the 650 core law firms BTI’s research revealed as having served large and Fortune 1000 clients, only 336 – just over half – earned a spot on the BTI Client Service A-Team 2014.

“We are honored to be one of the distinguished law firms as ranked by BTI,” said Jim Haley, chairman of the firm.  “Building strategic relationships and delivering exceptional client service is at the heart of everything we do at Miller & Martin, and it is very gratifying to be recognized by our clients for our client-service focus.”

Miller & Martin is no stranger to the BTI rankings; this is the second consecutive year Miller & Martin has made the BTI Client Service A-Team.  Earlier in 2013, the firm was recognized as one of the The BTI Brand Elite: Client Perceptions of the Best-Branded Law Firms.  Miller & Martin attorneys Shelby Grubbs and Jimmy Daniel were named as BTI Client Service All-Stars in 2011, an elite recognition that only 318 other lawyers from firms across the United States share.

The BTI Consulting Group, Inc. is a Boston-based research company and management consulting firm and a leading supplier of information to the legal services industry.


Tennessee Tax Revenue For March Released

Department of Finance and Administration Commissioner Larry Martin announced Monday that Tennessee tax revenue fell short of budgeted estimates in March. March sales tax revenues reflect retail activity occurring in February, and overall March revenues were $993.6 million, which is $100.9 million less than we collected in March of 2016 and $70.1 million less than the budgeted estimate ... (click for more)

First Tennessee's Operation Hope Provides Financial Literacy To Underserved Chattanooga Communities

With April being Financial Literacy month, First Tennessee’s Operation HOPE is spreading the word about the services they provide to low-income or moderate-income youth, individuals and families in Chattanooga’s underserved communities. Operation HOPE provides multiple services that help those who are struggling financially to get back on their feet. Their programs include Credit ... (click for more)

City Vows Lincoln Park To Be Preserved Despite Major Road, Sewer Projects

City officials vowed on Tuesday that Lincoln Park will be preserved despite a major road extension and sewer relocation planned nearby. Maura Sullivan, the city's chief operating officer, said the Trust for Public Land will hold public meetings geared around ideas for refurbishing the African-American park that once featured ball fields, a swimming pool and other attractions. ... (click for more)

Teen Shot At Brainerd Tunnel; Gunshot Came From Passing Vehicle

A teen was shot in the Brainerd Tunnel on Tuesday afternoon. He was identified as Adrian Williams, 19.   Chattanooga Police responded at 3:16 p.m. to a shots fired call at the 2600 block of Bailey Avenue (the tunnel).   At the same time officers were arriving on the scene, the victim walked into a local hospital suffering from a non-life threatening gunshot ... (click for more)

Don't Clog Up The Last Remaining Semi-Unobstructed Route Into Town From North Of The River

The proposal to turn Hixson Pike in Riverview into a more pedestrian friendly street is more than absurd.   Let's be honest. This is the last semi-unobstructed route into town from north of the river, due to I-27 construction and the bike lane/parking lot that is North Market Street.  So, now the businesses in Riverview would like parking on this main artery? ... (click for more)

Roy Exum: New Orleans Slaps History

It was balmy and relatively quiet on Sunday afternoon in New Orleans. The flowers of spring were in full flush on Canal Street and, as darkness began to cloak the city, no one was aware that a cadre of police snipers was quietly setting up in a hotel parking garage across from the Liberty Place monument. Shortly after 1 a.m. yesterday morning, a number of large trucks rumbled past ... (click for more)