Miller And Martin Recognized For Excellence In Client Service

Wednesday, November 20, 2013

BTI Consulting Group announced Wednesday that Miller & Martin PLLC has been named to the BTI Client Service A-Team 2014, as being one of the law firms corporate counsel identified as delivering the absolute best client service.

The BTI Client Service A-Team rankings are based on candid feedback from nearly 300 corporate counsel at large and Fortune 1000 companies to determine precisely which law firms top the charts in client service.  By using corporate counsel’s unprompted feedback, BTI analyzes how each firm performs in 17 client service activities.

  Of the 650 core law firms BTI’s research revealed as having served large and Fortune 1000 clients, only 336 – just over half – earned a spot on the BTI Client Service A-Team 2014.

“We are honored to be one of the distinguished law firms as ranked by BTI,” said Jim Haley, chairman of the firm.  “Building strategic relationships and delivering exceptional client service is at the heart of everything we do at Miller & Martin, and it is very gratifying to be recognized by our clients for our client-service focus.”

Miller & Martin is no stranger to the BTI rankings; this is the second consecutive year Miller & Martin has made the BTI Client Service A-Team.  Earlier in 2013, the firm was recognized as one of the The BTI Brand Elite: Client Perceptions of the Best-Branded Law Firms.  Miller & Martin attorneys Shelby Grubbs and Jimmy Daniel were named as BTI Client Service All-Stars in 2011, an elite recognition that only 318 other lawyers from firms across the United States share.

The BTI Consulting Group, Inc. is a Boston-based research company and management consulting firm and a leading supplier of information to the legal services industry.


Chattanooga Chamber Presents Business Calendar For March 28-31

TUES/28 Reality Check at Ivy Academy 9:45-11 a.m. Mile Straight Baptist Church: 8448 Springfield Rd. Reality Check teaches 9th graders budgeting and emphasizes the connection between education and income by having roleplay as heads of household with a set budget. To volunteer for this Chattanooga Chamber career readiness program, contact Cathy Humble at  423.763.4321 ... (click for more)

TN Supreme Court Holds That Indigent Prisoner's Case Was Properly Dismissed

The Tennessee Supreme Court has held that an indigent prisoner’s case was properly dismissed pursuant to Tennessee Code Annotated section 41-21-812 when the prisoner had outstanding unpaid court costs from prior litigation.  Tennessee Code Annotated section 41-21-812 authorizes the rejection of certain new claims in court from an indigent inmate who has unpaid fees, taxes, ... (click for more)

Motorcyclist Killed In Wreck On E. 34th Street

Brandon Tuders, 21, was killed in a motorcycle accident Friday afternoon.   Chattanooga Police Officers responded to a single vehicle motorcycle crash in the 1900 block of East 34th Street.   The accident occurred at approximately  12 p.m.  Witnesses said the motorcycle was traveling east on 34th Street on the wrong side of the road in a curve. ... (click for more)

Firefighters Respond To House Fire Friday Afternoon On Cameron Lane

The  Chattanooga Fire Department responded to 4921 Cameron Lane on a residential house fire on Friday around  12:30 p.m. The homeowner said that he returned home to see smoke coming from his roof top vents. He did not open the door; instead, he called 911.  The fire department arrived on the scene and quickly extinguished the fire. ... (click for more)

Slaxxon Regret

Back in the seventies my three oldest brothers had a buddy named Steve Slack. “Slack” was a star soccer player at Baylor and he grew up on Lookout Mountain, which is where I grew up. He and Jimmy, Henry and Bill went to the University of Virginia where they were roommates in an old, beat up house that was painted pink. Naturally, the place became known as the “Pink Palace” but lest ... (click for more)

Roy Exum: Geno: Our ‘Me’ Culture

By almost every measure, Geno Auriemma is the best basketball coach in America. His University of Connecticut women are riding a record 109-game winning streak that dates to Nov. 17, 2016. Stanford barely beat them in overtime 3 years ago, but, before that, they won 41 straight. That means UConn is 153-1 and, in the current 109 streak, they have double-figure wins over the opponents ... (click for more)