Survey Shows Tennessee Career Centers Are Meeting Expectations

More Than 200,000 Jobs Obtained In 2012

Tuesday, November 26, 2013


 In a study by the Sparks Bureau of Business and Economic Research at the University of Memphis, both job seekers and employers gave high approval ratings for the job services provided at Tennessee Career Centers administered by the Tennessee Department of Labor and Workforce Development.


Together with their 13 Workforce Investment Act partners, Labor operates 75 sites across the state that assist the unemployed with job placement and training and provide free job screening services to employers. During the last fiscal year, 214,880 job seekers statewide entered employment as a direct result of Career Center assistance.


“A core function of the Tennessee Career Center system is to quickly connect the unemployed with hiring employers,” said Labor Commissioner Burns Phillips. “The fact that employers are satisfied and would use our placement services again is very valuable as the economy improves and more job opportunities are available.”


Of the job seekers who responded in the survey, 700 received job referrals, 302 received resume assistance, 70 received assistance in learning a trade, 198 received training information, and 910 received other services such as unemployment assistance, tuition aid, vocational counseling, and computer support.


Job seekers who participated in the survey were asked a variety of questions related to general satisfaction, treatment by center staff, and outcome of their experience.


Survey Results for the Period July 2012 – March 2013


The University of Memphis also surveyed 463 employers to determine their satisfaction with Labor’s efforts to find qualified applicants for their job openings. 




Employers can receive job candidates by working directly with their local Tennessee Career Center, or they can post jobs directly to the state’s job clearinghouse at Employers can use space at the Center to interview candidates or they can request use of the mobile Career Coach, which has computer workstations and broadband Internet access.


The complete results of the customer satisfaction survey can be found at the following:  

For more information on Tennessee Career Centers or to find the nearest location visit



FirstBank Names Gordon Chief Financial Officer

Financial services veteran James R. Gordon has been named chief financial officer of FirstBank, effective Jan. 1, 2016, the company announced Tuesday.  Winnie Bunch, CFO for the past 20 years, is moving into a newly created position as chief financial officer for FirstBank Ventures, which operates FirstBank Mortgage, FirstBank Investments and FirstBank Insurance.  ... (click for more)

Clint Mosley Joins MomSource Network Leadership Team

MomSource Network, with offices located in Knoxville, Chattanooga and Nashville, announced that Clint St. Mosley will be joining the organization’s leadership team as vice president of Sales and Operations.  “Since we were established in 2013 as the only company nationally to bring both an employer and a potential employee solution-oriented alternative to the flexible workplace ... (click for more)

Woman, 61, Charged in Chattanooga With Promoting Prostitution After TBI Human Trafficking Probe

A joint investigation by Special Agents with the Tennessee Bureau of Investigation’s Human Trafficking Unit and deputies with the Madison County, Ala., Sheriff’s Office has resulted in the arrest of a woman in Chattanooga on a charge of promoting prostitution. As the result of an ongoing two-year Human Trafficking investigation, TBI Special Agents, with the assistance of ... (click for more)

Alexander Says Republican Predictions Were Right That “Obamacare Was Historic Mistake”

Five and a half years after the White House health care summit at Blair House, Senate health committee Chairman Lamar Alexander on Tuesday spoke on the Senate floor to discuss what he said Republicans warned the president would happen if Obamacare became law – and to outline what this “historic mistake” of a law looks like for millions of Americans today. Senator Alexander ... (click for more)

City Council, Please Reconsider On The 7-Story Apartment Variance - And Response

I would like to thank the Regional Planning Commission and the Regional Planning Agency   for denying the recent application for a variance from the current zoning requirements in place for the 1200 block of Cowart Street. The developers want to build a 7-story parking deck with 141 efficiency and one-bedroom apartments wrapped around three sides in an area with a 48' height ... (click for more)

Roy Exum: My Garden In December

As the fallen leaves confirm today is the first of December, my monthly walk in life’s garden is more foggy than fun. In much-older times, good children would get a piece of candy on Christmas Day while bad ones would receive a lump of coal. So here are some things that deserve a helping of both: A PIECE OF CANDY to the amazingly few who can spy a nest of mistletoe high in area ... (click for more)