Survey Shows Tennessee Career Centers Are Meeting Expectations

More Than 200,000 Jobs Obtained In 2012

Tuesday, November 26, 2013

 

 In a study by the Sparks Bureau of Business and Economic Research at the University of Memphis, both job seekers and employers gave high approval ratings for the job services provided at Tennessee Career Centers administered by the Tennessee Department of Labor and Workforce Development.

 

Together with their 13 Workforce Investment Act partners, Labor operates 75 sites across the state that assist the unemployed with job placement and training and provide free job screening services to employers. During the last fiscal year, 214,880 job seekers statewide entered employment as a direct result of Career Center assistance.

 

“A core function of the Tennessee Career Center system is to quickly connect the unemployed with hiring employers,” said Labor Commissioner Burns Phillips. “The fact that employers are satisfied and would use our placement services again is very valuable as the economy improves and more job opportunities are available.”

 

Of the job seekers who responded in the survey, 700 received job referrals, 302 received resume assistance, 70 received assistance in learning a trade, 198 received training information, and 910 received other services such as unemployment assistance, tuition aid, vocational counseling, and computer support.

 

Job seekers who participated in the survey were asked a variety of questions related to general satisfaction, treatment by center staff, and outcome of their experience.

 

cid:image004.jpg@01CEEA85.385B4AA0
Survey Results for the Period July 2012 – March 2013

 

The University of Memphis also surveyed 463 employers to determine their satisfaction with Labor’s efforts to find qualified applicants for their job openings. 

cid:image005.jpg@01CEEA85.385B4AA0

cid:image006.jpg@01CEEA85.385B4AA0

 

Employers can receive job candidates by working directly with their local Tennessee Career Center, or they can post jobs directly to the state’s job clearinghouse at www.jobs4tn.gov. Employers can use space at the Center to interview candidates or they can request use of the mobile Career Coach, which has computer workstations and broadband Internet access.

 

The complete results of the customer satisfaction survey can be found at the following: 
www.tn.gov/labor-wfd/forms/WIA_Employer_PY2013Q1.pdf 
www.tn.gov/labor-wfd/forms/WIA_Exiters_3rd2013.pdf  

For more information on Tennessee Career Centers or to find the nearest location visit http://www.tn.gov/labor-wfd/es/careercenters.shtml.

 

 


Andrew Puzder Says He Will Fiercely Defend American Workers As Secretary Of Labor

President-Elect Donald Trump announced  on Thursday  he intends to nominate fast-food executive Andrew Puzder as Labor Secretary. On Friday, Mr. Puzder released the following statement on American workers, immigration, and his plans for the Labor Department: "My job as a business person is to maximize profits for my company, employees and shareholders. ... (click for more)

Corker, Alexander Say Water Bill Will Strengthen Tennessee Infrastructure And Commerce

Senator Lamar Alexander said on Saturday the Water Infrastructure Improvements for the Nation (WIIN) Act will help protect business and jobs across the country by authorizing funding to build, repair and maintain the country’s water infrastructure. "Improving locks, dams and other water infrastructure projects is one of the best ways the federal government can help protect ... (click for more)

Tennessee Members Of Congress Urge President To Approve Federal Disaster Assistance For Tennessee Counties

Members of Tennessee’s Congressional delegation on Saturday urged President Obama to quickly approve Governor Haslam’s request for a major disaster declaration for the State of Tennessee to help five Tennessee counties impacted by wildfires and severe weather in November rebuild and recover. “Governor Bill Haslam has submitted a request for Public Assistance and Individual ... (click for more)

Grohn Says Integrity And Ethics Lacking In Berke Administration

Mayoral candidate Larry Grohn criticized controversies and instability coming from the mayor’s administration as a sign of unethical leadership and a lack of integrity. He said, "These scandals lay out the simple fact that it is time for new leadership which is accountable to the people." Councilman Grohn’s criticism comes after the independent auditor’s release of a memorandum ... (click for more)

New School Funding Ideas

After reading the article “County Schools Prepare To Set Priorities For Next Round Of School Building Funding,” I could not help but think about how helpful it would be to have the millions of taxpayer dollars given the owners of Walnut Common apartments to build some new schools.   In case you did not know, since 2008 our elected officials have given away millions in taxpayer ... (click for more)

Roy Exum: John Glenn’s ‘Hero’

When John Glenn became the first man to orbit earth, the timing was perfect. I was 13 years old at the time, in need of a hero, and I latched on to the astronaut tighter than a tick. All of us boys knew he’d flown 150 missions in fighters in World War II and Korea and, believe me, he was “The Right Stuff” long before the great movie about the Mercy 7 daredevils came out about 30 ... (click for more)