BlueCross Extending Deadline For Marketplace Payments

Thursday, December 19, 2013

BlueCross BlueShield of Tennessee has extended to Jan. 15 the premium payment deadline for consumers who have selected a Health Insurance Marketplace plan by Dec. 23. The coverage for those plans will be effective Jan.1.

Previously, the deadline for payment on these plans was Dec. 31, but technical issues with the heathcare.gov website prompted BlueCross to extend it to Jan. 15 to help reduce the possibility of gaps in coverage. Many other health insurers have extended first premium payment deadlines to Jan. 10.

“Many people pay their premiums by check through the mail, and with postal volume high this time of year, we felt it important to give our Marketplace customers a cushion with a Jan. 15 deadline,” said Kelly Paulk, director of product strategy for BlueCross. Patients who receive pharmacy or medical bills between Jan. 1 – 15 will later submit them for payment.

For those who bought health insurance on healthcare.gov, here are some helpful tips to confirm you are enrolled in a plan with coverage starting on Jan. 1.

  • If you have enrolled in a plan and paid the first month’s premium, you should receive welcome materials from the insurer within a week to 10 days.  If not, call the Marketplace customer service line at 800 318-2596, to verify you completed your enrollment.
  • Confirm you’ve made payment. When applying through healthcare.gov, you should be directed to the insurer’s website to make arrangements for your premium payment.  If not, call the insurance company directly to make payment. Making payment is necessary to put coverage into effect.
  • You’re just not sure you completed enrollment. It usually takes two business days/three over weekends for your information to be transferred to and uploaded by the insurer. If you enrolled in a BlueCross BlueShield of Tennessee plan, you can call 800-459-6363 to verify that we received the enrollment information.
  • You haven’t started shopping yet. If you want coverage by Jan. 1, you have to enroll in a plan by Dec. 23 and make payment before Jan. 15 so time is getting tight. Also remember that signing onto healthcare.gov from your own computer is not the only way to shop for coverage unless you specifically want to check to see if you qualify for a premium tax credit. You can call BlueCross to shop at 800-459-6363. You can also call the Marketplace directly at 800-318-2596 to enroll over the phone. There is a list of certified brokers and of certified application centers on BlueCross’ website bcbst.com/knownow. While Dec. 23 is the deadline for coverage effective Jan. 1, marketplace open enrollment continues through March 31.


Erlanger Holds Health Fair Day Oct. 8

More than 20 Erlanger departments and healthcare specialists will be on hand during the annual “Erlanger Health Fair Day” at the Chattanooga Market on Sunday, Oct. 8.  In addition to obtaining information and counseling on a variety of healthcare issues, market-goers will also be able to make onsite appointments with physicians located throughout the Tri-State region.   ... (click for more)

Free Smoking Cessation Courses Beginning In October And November At CHI Memorial

CHI Memorial’s Rees Skillern Cancer Institute offers a free seven-week Freedom From Smoking program.   "The program helps participants learn how to beat tobacco addiction, lifestyle changes that make quitting easier, stress management, how to avoid weight gain and how to stay smoke-free for good," officials said.  "Freedom From Smoking is an American Lung Association ... (click for more)

Woman Has Unknown Liquid Thrown In Her Face At CARTA; 15 Fire Companies Respond

A woman had an "unknown liquid" thrown in her face at CARTA at Wilcox Boulevard and Holtzclaw Avenue on Tuesday morning, fire officials said. The Chattanooga Fire Department responded to the call to assist Hamilton County EMS personnel who were on the scene.  EMS advised that there was a female with burns to her face and she was transported to a local hospital.  ... (click for more)

Opportunity Zone Begins Effort To Transform 12 Low-Performing County Schools

The Hamilton County Department of Education announced the new Opportunity Zone team that officials said "will ensure every student is post-secondary ready." The schools in this zone are: Brainerd High, The Howard School, East Lake Middle Academy, Dalewood Middle, Orchard Knob Middle, Barger Academy of Fine Arts, Calvin Donaldson Environmental Science Academy, Clifton Hills ... (click for more)

Titans Hide In The Locker Room

This Sunday, as has been widely reported, the Tennessee Titans and the Seattle Seahawks both chose to remain in their respective locker rooms during the playing of the National Anthem at Nissan Stadium.  Besides the fact that the NFL game operations manual has a rule regarding player behavior during the playing of the National Anthem which requires them to stand at attention ... (click for more)

Roy Exum - Why Al Took A Stand

“Help me, sir!” 18-year-old Jesse Dietrich cried to his lieutenant. “Please sir, I need help …” the Private First Class begged as blood streamed from where the kid had been shot in the chest during an intense Taliban ambush. The platoon leader had just dragged the 18-year-old by his backpack down a dark alley in withering gunfire, all the while returning fire over the fallen soldier ... (click for more)