Local T-Mobile Call Center May Be Impacted By T-Mobile/MetroPCS Merger

Friday, February 1, 2013

With the proposed merger of T-Mobile USA, a subsidiary of Germany’s Deutsche Telekom, and MetroPCS currently in review by the Federal Communications Commission, a delegation of German trade unionists and representatives of the Communications Workers of America met with Chattanooga leaders on Thursday to express support for saving local jobs.

The Hamilton County T-Mobile call center, at the intersection of Highway 153 and Lee Highway, employs more than 400 workers, according to CWA representatives. Both the German and American labor representatives expressed their concerns about the impact of the proposed T-Mobile/MetroPCS merger on jobs at the Hamilton County T-Mobile call center.  

Currently, MetroPCS outsources and offshores all of its customer service work. They noted that in June 2012, T-Mobile USA closed seven U.S. call centers, displacing 3,300 workers, and the Department of Labor found that a number of those jobs were sent offshore. CWA has urged the FCC to approve the merger only on the condition that call center jobs not be outsourced or offshored.

When the 2005 announcement of T-Mobile’s call center opening was made, it was touted as another example of tax incentives, paid for by Tennessee taxpayers, bringing jobs in and improving the local economy. The company received at least $2.2 million in economic development subsidies from the state of Tennessee and the Tennessee Valley Authority. 

Tom Sugrue, vice president of government affairs for T-Mobile USA, Inc. was quoted in the announcement as saying, "Our Customer Service employees play a vital role in our company's success. That's why we’re coming back to Tennessee. The culture and residents of Tennessee are very much service oriented, which is a perfect match with T-Mobile's values. This has been reinforced with our success in Nashville and our interactions with state and local government officials throughout the site selection process for Chattanooga."

CWA representatives are urging both local and state officials to support retaining the call center and its employees. A decision will likely be made within the next few months by the FCC; if approved, the merger could be finalized before June 30.

JHM Certified Public Accountants Celebrates New Location

After nearly 40 years in their downtown location, Johnson, Hickey & Murchison Certified Public Accountants, a Chattanooga-based CPA firm, is moving to a new site just off Shallowford Road.   “The new location and fresh build-out have provided us with renewed energy and enthusiasm,” said Dean Krech, managing partner for JHM Certified Public Accountants. “We are so thrilled ... (click for more)

Blissful Wellness At Nutrition World Has Grand Reopening

Blissful Wellness at Nutrition World will host a grand reopening next week. It is at 6237 Vance Road Ste 8 Chattanooga, TN 37421. The week will include workshops, give a ways, and a free yoga class. For more information about the events of the week, contact Studio Manager Maggie Bailey at 423-298-8670 or visit Blissful Wellness on Facebook. (click for more)

City To Begin Shipping Much Of Its Garbage To Bradley County

City Public Works Administrator Justin Holland said the city plans to begin shipping much of its garbage to Bradley County. He said the deal is projected to extend the life of the city landfill at Birchwood by 15 years. Mr. Holland said Bradley County "has a huge landfill and takes garbage from Knoxville and other municipalities. It's regional." He said Bradley County charges ... (click for more)

Man Says He Did Nothing To Provoke Shooting At Bakewell Gas Station; Suspect Says Victim Was Coming Toward Him

A 33-year-old man who was shot in the face during a clash at a Bakewell gas station said he did nothing to provoke the shooting. The man charged said the victim cursed him, then started toward him. General Sessions Court Judge Clarence Shattuck, after a hearing on Tuesday, bound to the Grand Jury a charge of attempted first-degree murder against Donald Stuard II, 29, of Old Washington ... (click for more)

Something Beautiful Happened Monday Night - Not The Debate

Monday, Sept. 26, our first presidential debate happened; no minds were changed.  Yet something beautiful and important happened.  The Atlanta Falcons, my team, played the New Orleans Saints.  Instead of some irrelevant, broad based, screw America protest, the opposing teams locked arms in unity. I was impressed. I have been a Falcon Fan since 1971 when WMOC AM ... (click for more)

Roy Exum: Arnold Palmer’s Greatness

This is hardly meant to be flippant but I’d be willing to bet I’ve been in the presence of more great people than anyone you know. I’ve never ranked them, or ever dared to wonder who was the greatest, such as Muhammad Ali or Elvis Presley, but there are two traits that those who reach the highest pinnacle have in common. First, not a one of them was any good at what made them famous ... (click for more)