Local Quickcue Firm Unveils Complete Table Management System

Thursday, February 28, 2013
Quickcue, the tablet App created to serve restaurant hosts, staff, managers and owners, has announced the launch of complete Table Management. Building upon its wait list and one-touch text paging capabilities, Quickcue has added a new suite of tools designed to put the entire restaurant at your fingertips, according to officials of the Chattanooga-based firm.

"Since last year, we have been transforming the host stand and guest experience in restaurants around the country through our iPad-based wait list, mobile text and voice paging application," said CEO Bo Ferger.
"But restaurants need efficient, intuitive tools throughout every shift, at every moment – not only when there is a wait. So we evolved our technology to meet restaurants' very obvious and real needs by adding table management into our platform."

Quickcue's Table Management tools include floor maps customized by the company for each restaurant, and the ability to assign shifts and sections, add timers, servers, guest names and party size to each table. Seating efficiency functions include pre-assigning, reserving and combining tables, while simple color cues show the status of every table (open, seated, dirty, closed).

The App also offers multiple device syncing giving staff the ability to update the host stand with new arrivals, check the wait list and change table status from anywhere.

Mr. Ferger said, "Guests love the text and voice paging, allowing them the freedom to wait where they want to wait, and opening up the restaurant's lobby for new arrives. Hosts and servers also love the one-touch tags and custom notes that add key information about each guest's visit, and captures it in an archive so they can tailor and enhance future visits."

"The more we know about our guests, the better we can tailor our service and hospitality approach to individual needs," said Rob Stickley, vice president of revenue for Craftworks Restaurants. "Quickcue helps us gather the information we need to provide a one-of-a-kind guest experience."

"Quickcue is a progressive, hassle-free table and waitlist management system ideal for any owner/operator who has the guests' needs in mind," said Jennifer Vincent manager of the high-volume Mellow Mushroom in Chattanooga..

Quickcue is "a team of software engineers and restaurant experience strategists who imagine and develop technologies with a purpose – to remove the frustrations that restaurants and their guest face every day, and so inspire exceptional hospitality."

FiveStar Teams With Lodge Cast Iron And Martha White To Host 18th Annual National Cornbread Cook-Off Competition

FiveStar, a division of Brown Stove Works, Inc., will again team with Lodge Cast Iron and Martha White this year to sponsor and host the 18 th annual National Cornbread Cook-Off Competition, which will be held during the National Cornbread Festival on April 26-27, in South Pittsburg, Tn.   This year’s event, which is scheduled to happen on Saturday, April 26, will ... (click for more)

Caterers Create Their Own Dynasty At Chair-ries Jubilee Arts Auction

The regional chefs and restaurateurs who are distinguished for their respective culinary dynasties will present their own version of art for the 2104 Chair-ries Jubilee “Do-Over Dynasty.” “These food artists have nothing to ‘do over’ once they arrive at our annual fundraiser for arts in education,” Beth Gardner, caterers co-chairwoman, said. “In fact, their delectable creations ... (click for more)

City Applies For $27 Million Federal Grant On $52 Million Wilcox Tunnel Project

The city is applying for a $27 million federal TIGER 6 grant for a $52 million complete reworking of the narrow Wilcox Tunnel through Missionary Ridge. The project would leave the current tunnel in place for westbound traffic with a single lane and build a new two-lane tunnel for eastbound traffic. There would be an emergency egress cross passage between the two. Final ... (click for more)

NAACP Recommends Staying Away From Planned Protest By Neo-Nazi Group

The president of the Chattanooga Chapter of the NAACP, urged local residents to stay away from a planned rally here by the Nationalist Socialist Movement in August. James R. Mapp said the group seeks to provoke incidents and said counter-protests could lead to problems. Mr. Mapp said, "On April 8th, 2014, reports surfaced throughout the Chattanooga-Hamilton County region that ... (click for more)

State Moving Forward In Educational Improvements

The State Collaborative on Reforming Education released the following statement from President and CEO Jamie Woodson regarding the 2014 legislative session in Tennessee and HB1549/SB1835, which passed the General Assembly Thursday: After a year of extensive public and legislative conversation regarding higher academic standards and related strategies to improve student learning, ... (click for more)

Roy Exum: Some Really Funny Tweets

I am not on Twitter so I don’t tweet. Difficulties with my right hand don’t even allow me to text and when you blend in the fact I am now a bonafide senior citizen, it is ample reason for me to live a life where I am lacking in what otherwise might be achieved through social networking. Twitter has done real well without me. It is one of the 10 most visited websites in the world; ... (click for more)