Local Quickcue Firm Unveils Complete Table Management System

Thursday, February 28, 2013
Quickcue, the tablet App created to serve restaurant hosts, staff, managers and owners, has announced the launch of complete Table Management. Building upon its wait list and one-touch text paging capabilities, Quickcue has added a new suite of tools designed to put the entire restaurant at your fingertips, according to officials of the Chattanooga-based firm.

"Since last year, we have been transforming the host stand and guest experience in restaurants around the country through our iPad-based wait list, mobile text and voice paging application," said CEO Bo Ferger.
"But restaurants need efficient, intuitive tools throughout every shift, at every moment – not only when there is a wait. So we evolved our technology to meet restaurants' very obvious and real needs by adding table management into our platform."

Quickcue's Table Management tools include floor maps customized by the company for each restaurant, and the ability to assign shifts and sections, add timers, servers, guest names and party size to each table. Seating efficiency functions include pre-assigning, reserving and combining tables, while simple color cues show the status of every table (open, seated, dirty, closed).

The App also offers multiple device syncing giving staff the ability to update the host stand with new arrivals, check the wait list and change table status from anywhere.

Mr. Ferger said, "Guests love the text and voice paging, allowing them the freedom to wait where they want to wait, and opening up the restaurant's lobby for new arrives. Hosts and servers also love the one-touch tags and custom notes that add key information about each guest's visit, and captures it in an archive so they can tailor and enhance future visits."

"The more we know about our guests, the better we can tailor our service and hospitality approach to individual needs," said Rob Stickley, vice president of revenue for Craftworks Restaurants. "Quickcue helps us gather the information we need to provide a one-of-a-kind guest experience."

"Quickcue is a progressive, hassle-free table and waitlist management system ideal for any owner/operator who has the guests' needs in mind," said Jennifer Vincent manager of the high-volume Mellow Mushroom in Chattanooga..

Quickcue is "a team of software engineers and restaurant experience strategists who imagine and develop technologies with a purpose – to remove the frustrations that restaurants and their guest face every day, and so inspire exceptional hospitality."

Moe’s Original BBQ Opening At Site Of Rhythm And Brews; Mad Night Brewing Slated For Tennessee Avenue

Moe’s Original BBQ, 221 Market St., will be opening in the space formerly occupied by Rhythm and Brews. The owners also have a beer license for Mellow Mushroom.   Jason Jones, representative from the company, said all servers are TIPs trained and IDs are checked for all customers. He said he had taken notes about the fake IDs discussed at a beer board meeting and will ... (click for more)

Sticky Fingers Ribhouse Celebrates 25th Anniversary With A Return To Its Roots

Sticky Fingers Ribhouse, with 12 barbecue restaurants in the Southeast, is celebrating its 25th Anniversary this year. While the past 25 years have brought many ups and downs for the company, Sticky Fingers’ focus this year is to return to its roots with one of the founders, Chad Walldorf back at the helm. By reintroducing the original emphasis, legendary service and incredible ... (click for more)

Lawsuit Charges That Georgia Law Firm Stole One Of The Woodmore Elementary Cases From Chattanooga Attorneys

A Circuit Court lawsuit charges that one of the Woodmore Elementary bus wreck cases was stolen from a Chattanooga law firm by Georgia attorneys just shortly after the Nov. 21 tragic crash that killed six students and injured others. It is illegal in Tennessee for attorneys to contact victims of a tragedy for 30 days after the incident. The lawsuit brought by Carl Lewis, father ... (click for more)

Stubbs Arrested In Carjacking At Lakesite McDonald's; SWAT Team Takes Him Into Custody After Struggle At Dayton Pike Apartment

The Sheriff's Office has arrested Jonathan Casey Stubbs in connection with a Feb. 13 carjacking at the parking lot of the McDonald's in Lakesite. Stubbs, 28, who gave his address as Ringgold, is charged with carjacking, aggravated robbery, aggravated kidnapping, resisting arrest, unlawfully carrying a weapon and three counts of violating probation on prior aggravated burglary ... (click for more)

CVB Should Share Financials With The Home Folks

The recent debate over the Convention and Visitor's Bureau's funding and budget has gotten ugly. A Hamilton County commissioner has asked questions and made comments about the CVB. The director of the CVB has organized a campaign to dismiss the commissioner's questions and comments. The children on the playground are choosing sides and nothing useful seems to be happening. It's ... (click for more)

Roy Exum: The Haggling Must Stop

Far be it for me to suggest the Hamilton County Commission and the School Board need to spend more time at recess but it was obvious this week the two groups need to work at being better friends. We have nine county commissioners and just as many corresponding school board members to work together for the betterment of one entity – Hamilton County. Everybody who thinks that is happening ... (click for more)