Local Quickcue Firm Unveils Complete Table Management System

Thursday, February 28, 2013
Quickcue, the tablet App created to serve restaurant hosts, staff, managers and owners, has announced the launch of complete Table Management. Building upon its wait list and one-touch text paging capabilities, Quickcue has added a new suite of tools designed to put the entire restaurant at your fingertips, according to officials of the Chattanooga-based firm.

"Since last year, we have been transforming the host stand and guest experience in restaurants around the country through our iPad-based wait list, mobile text and voice paging application," said CEO Bo Ferger.
"But restaurants need efficient, intuitive tools throughout every shift, at every moment – not only when there is a wait. So we evolved our technology to meet restaurants' very obvious and real needs by adding table management into our platform."

Quickcue's Table Management tools include floor maps customized by the company for each restaurant, and the ability to assign shifts and sections, add timers, servers, guest names and party size to each table. Seating efficiency functions include pre-assigning, reserving and combining tables, while simple color cues show the status of every table (open, seated, dirty, closed).

The App also offers multiple device syncing giving staff the ability to update the host stand with new arrivals, check the wait list and change table status from anywhere.

Mr. Ferger said, "Guests love the text and voice paging, allowing them the freedom to wait where they want to wait, and opening up the restaurant's lobby for new arrives. Hosts and servers also love the one-touch tags and custom notes that add key information about each guest's visit, and captures it in an archive so they can tailor and enhance future visits."

"The more we know about our guests, the better we can tailor our service and hospitality approach to individual needs," said Rob Stickley, vice president of revenue for Craftworks Restaurants. "Quickcue helps us gather the information we need to provide a one-of-a-kind guest experience."

"Quickcue is a progressive, hassle-free table and waitlist management system ideal for any owner/operator who has the guests' needs in mind," said Jennifer Vincent manager of the high-volume Mellow Mushroom in Chattanooga..

Quickcue is "a team of software engineers and restaurant experience strategists who imagine and develop technologies with a purpose – to remove the frustrations that restaurants and their guest face every day, and so inspire exceptional hospitality."

Charles Siskin: Sandwiches

I read in the local paper recently about a sandwich contest and how this one young woman had reached the finals with her blackberry, salmon and avocado entry. That should be reason enough to cancel my subscription. Honestly do you really think the Earl of Sandwich would have awarded that sweet thing anything more than the guillotine for such a concoction? Well actually the only ... (click for more)

New Cuban/ Brazilian Restaurant L-2 Fuel Opening At 100 Market St.

Two restaurants and two bars applied for and were issued beer permits by the City Beer Board on Thursday. . A new Cuban/ Brazilian restaurant L-2 Fuel, is opening at 100 Market St. across the street from the Aquarium. With the capacity of 50, there will be a full bar in addition to the restaurant and will offer outdoor seating. With a warning that many different forms ... (click for more)

Lookout Mountain, Ga., Raises Sewer Rates; Joins In Kudzu Fight

The Lookout Mountain, Ga., City Council on Thursday night approved an increase in sewer charges. The council approved ordinance 281 increasing sewer rates to $6 per 100 cubic feet of water from the previous rate of $4.77.  The new increase will be in effect in January 2015.    City Manager Brad Haven said the town will be replacing the flow meter for ... (click for more)

Police Investigating An Armed Robbery On Friday Night At UTC

UTC Police are investigating with the Chattanooga City Police an armed robbery in Lot 4 near Boling Apartments on Friday night. The suspects are described as two black men.  One was six feet tall, wearing a navy jacket, with medium skin tone and short hair.  The other suspect was reported to be 5’ 7”, wearing blue jeans and a long white T-shirt. The second suspect ... (click for more)

Don't Allow Us To Be Overrun By People Who Do Not Belong Here - And Response (6)

Thank you, Senator Corker, for your clear, concise evaluation of the president's attempt to bypass Congress and personally and independently establish national policy that violates our current immigration laws.   Our long-standing failure to enforce our laws to control illegal immigration across our southern border has made this country less safe and ... (click for more)

Roy Exum: Our Tubman Goat-Roping

Every spring there comes a bright day on the ranch when the straw-boss decrees a goat-roping should take place. What really happens is the veteran cowboys arm the greenhorns with some lariats late in the afternoon and take them to the pen that holds some Billy goats. This is before they get into bigger beasts -- horses and cattle – yet what appears to be easy most certainly is not. ... (click for more)