Local Quickcue Firm Unveils Complete Table Management System

Thursday, February 28, 2013
Quickcue, the tablet App created to serve restaurant hosts, staff, managers and owners, has announced the launch of complete Table Management. Building upon its wait list and one-touch text paging capabilities, Quickcue has added a new suite of tools designed to put the entire restaurant at your fingertips, according to officials of the Chattanooga-based firm.

"Since last year, we have been transforming the host stand and guest experience in restaurants around the country through our iPad-based wait list, mobile text and voice paging application," said CEO Bo Ferger.
"But restaurants need efficient, intuitive tools throughout every shift, at every moment – not only when there is a wait. So we evolved our technology to meet restaurants' very obvious and real needs by adding table management into our platform."

Quickcue's Table Management tools include floor maps customized by the company for each restaurant, and the ability to assign shifts and sections, add timers, servers, guest names and party size to each table. Seating efficiency functions include pre-assigning, reserving and combining tables, while simple color cues show the status of every table (open, seated, dirty, closed).

The App also offers multiple device syncing giving staff the ability to update the host stand with new arrivals, check the wait list and change table status from anywhere.

Mr. Ferger said, "Guests love the text and voice paging, allowing them the freedom to wait where they want to wait, and opening up the restaurant's lobby for new arrives. Hosts and servers also love the one-touch tags and custom notes that add key information about each guest's visit, and captures it in an archive so they can tailor and enhance future visits."

"The more we know about our guests, the better we can tailor our service and hospitality approach to individual needs," said Rob Stickley, vice president of revenue for Craftworks Restaurants. "Quickcue helps us gather the information we need to provide a one-of-a-kind guest experience."

"Quickcue is a progressive, hassle-free table and waitlist management system ideal for any owner/operator who has the guests' needs in mind," said Jennifer Vincent manager of the high-volume Mellow Mushroom in Chattanooga..

Quickcue is "a team of software engineers and restaurant experience strategists who imagine and develop technologies with a purpose – to remove the frustrations that restaurants and their guest face every day, and so inspire exceptional hospitality."

The Gourmet Gala Brings Chattanooga’s Top Restaurants Together To Mingle, Taste And Bid For Stronger, Healthier Babies

The annual March of Dimes Gourmet Gala will be on Saturday, from 6-9 p.m. at Track 29. Event chairs are Jarrett and Leigh Ann Millsaps. This fundraising event offers 400 guests the opportunity to sample fare from some of the area's best restaurants, mingle with local celebrity chefs, taste wines and spirits, and bid on an impressive array of auction items. This evening, which ... (click for more)

Jersey Mike's Subs Opens In Hixson On Wednesday With Fundraiser

Jersey Mike’s Subs,   known for its fresh sliced/fresh grilled subs, will open in Hixson on Wednesday. Franchise owners Ryan Hendrix and Andrew Brooks, along with manager Jacob Lewis, will hold a grand opening and free sub fundraiser from   Wednesday to Sunday, Sept. 28, to support Hixson Elementary School. The new restaurant, at 5510 Highway 153,   ... (click for more)

Erlanger Finishes Fiscal Year With $18 Million Profit

After a major loss the year before, Erlanger Health System finished the fiscal year with an $18 million profit, officials announced Monday night. It was well ahead of the $2 million gain that Erlanger had budgeted for, and far better than last year's $8 million loss. The profit was boosted by a first-time $19,587,000 from a Public Hospital Supplemental payment and essential ... (click for more)

Chancellor Rules That IDB Must Reimburse Attorney Fees, Other Legal Costs For Helen Burns Sharp On TIF Lawsuit

Chancellor Pam Fleenor has ruled that Helen Burns Sharp, who sued over the validity of a $9 million Tax Increment Financing (TIF) for a planned major development on Aetna Mountain, should be reimbursed her discretionary costs as well as her attorney fees. Ms. Sharp said in a recent court filing that her legal bills to attorney John Konvalinka were $74,427 at the time. The ... (click for more)

ChattaData Is A Real Advance For The City

This past Tuesday, the city of Chattanooga's new performance management tool called ChattaData was unveiled. As the chairman of the City Council’s Budget & Finance Committee, I am excited to witness the city putting this important information online in a way that is accessible and transparent to all taxpayers. This approach shines light on how we as a city prioritize our ... (click for more)

Roy Exum: It’s ‘Hate The SEC’ Day

The boo birds came out on the fly on the ESPN website Sunday afternoon, this moments after the latest AP College Football “Top 25” included eight teams from the Southeastern Conference.   What set naysayers aglow was Mississippi State, after upsetting LSU 34-29 Saturday night, debuted on the list at No. 14 while Clemson, playing Florida State in an overtime thriller, got tossed ... (click for more)