Local Quickcue Firm Unveils Complete Table Management System

Thursday, February 28, 2013
Quickcue, the tablet App created to serve restaurant hosts, staff, managers and owners, has announced the launch of complete Table Management. Building upon its wait list and one-touch text paging capabilities, Quickcue has added a new suite of tools designed to put the entire restaurant at your fingertips, according to officials of the Chattanooga-based firm.

"Since last year, we have been transforming the host stand and guest experience in restaurants around the country through our iPad-based wait list, mobile text and voice paging application," said CEO Bo Ferger.
"But restaurants need efficient, intuitive tools throughout every shift, at every moment – not only when there is a wait. So we evolved our technology to meet restaurants' very obvious and real needs by adding table management into our platform."

Quickcue's Table Management tools include floor maps customized by the company for each restaurant, and the ability to assign shifts and sections, add timers, servers, guest names and party size to each table. Seating efficiency functions include pre-assigning, reserving and combining tables, while simple color cues show the status of every table (open, seated, dirty, closed).

The App also offers multiple device syncing giving staff the ability to update the host stand with new arrivals, check the wait list and change table status from anywhere.

Mr. Ferger said, "Guests love the text and voice paging, allowing them the freedom to wait where they want to wait, and opening up the restaurant's lobby for new arrives. Hosts and servers also love the one-touch tags and custom notes that add key information about each guest's visit, and captures it in an archive so they can tailor and enhance future visits."

"The more we know about our guests, the better we can tailor our service and hospitality approach to individual needs," said Rob Stickley, vice president of revenue for Craftworks Restaurants. "Quickcue helps us gather the information we need to provide a one-of-a-kind guest experience."

"Quickcue is a progressive, hassle-free table and waitlist management system ideal for any owner/operator who has the guests' needs in mind," said Jennifer Vincent manager of the high-volume Mellow Mushroom in Chattanooga..

Quickcue is "a team of software engineers and restaurant experience strategists who imagine and develop technologies with a purpose – to remove the frustrations that restaurants and their guest face every day, and so inspire exceptional hospitality."

Edible Jazz With Michael W. Twitty Is Thursday

Jazzanooga, Chattanooga’s Jazz Festival, will present Edible Jazz a cooking demonstration and lecture by culinary historian Michael W. Twitty on Thursday evening at Dish T’ Pass Cooking School and Catering Company.  Nationally renowned food historian and culinary blogger, Mr. Twitty, will host a community lecture and cooking demonstration on Edible Jazz and the importance ... (click for more)

Chattanooga Pizza Spinner Bradley Johnson Wins American Pizza Championship In Italy

Mellow Mushroom Chattanooga ’s own pizza spinner, Bradley Johnson , has returned home to Chattanooga after placing seventh in the world in freestyle competition and 11th in the dough stretch competition during the 23rd annual World Pizza Championship with the U.S. Pizza Team last week in Parma, Italy. More than 600 competitors faced by slices of pizza in front of an international ... (click for more)

Berke Names Fred Fletcher, Of Austin, Tex., New Chattanooga Police Chief

Mayor Andy Berke announced Thursday that Fred Fletcher of Austin, Tex., is his pick for Chattanooga Chief of Police. With 20 years of experience in law enforcement, Mr. Fletcher has served in an executive, command, or supervisory role for 12 years.  As commander in Region III of the Austin Police Department, Mr. Fletcher spearheaded community initiatives including a drug market ... (click for more)

Child, 23 Months, Found Dead In Crib With Fentanyl Patch On Back; Death Ruled Homicide

A 23-month-old Chattanooga boy has been found dead in his crib with a Fentanyl patch on his back. The death of Demarcus Bryant at 7655 Borris Dr. last month was ruled a homicide. An autopsy report says he died from "Fentanyl patch placed by someone else." Chattanooga Police are investigating. No one has yet been charged. The child was found face down in his crib. ... (click for more)

A Slap In The Face To Local Police Applicants

Little Andy has once again shown what he thinks about the Chattanooga Police Department by ignoring all the applicants from within the department. There were several great candidates within the police department that had as much experience as the chosen one from 1,000 miles away. This is a slap in the face for any officer who is at the Chattanooga Police Department who has aspirations ... (click for more)

Roy Exum: Northwestern Players Vote

The National Labor Relations Board, 0-1 this week after the United Auto Workers cancelled a hearing one hour before it was to begin in Chattanooga, has another chance for a last-minute finish today. In what will be under a more harsh light, the Northwestern University football team is expected to vote on whether to become a union Friday morning. Yesterday afternoon there remained ... (click for more)