TN Department Of Safety Announces Decrease In Drivers License Wait Time

Thursday, July 18, 2013

The Tennessee Department of Safety and Homeland Security announced that the average wait time at state driver services centers has decreased so far this year compared to 2012. 

The average wait time from January 1 – June 30 at centers statewide, excluding reinstatement centers, fell from 34 minutes in 2012 to 31.

5 minutes in 2013. There was a slight increase, however, from the first quarter of 2013 in which the average wait time was 30.5 minutes compared to the second quarter when the wait time averaged 32 minutes.

The decrease in wait time for the first six months happened while the number of statewide transactions at driver services centers increased. Driver license examiners served 621,405 customers from January 1 – June 30, 2012.  In the first six months of 2013, the number of customers grew to 626,211. 

“We are monitoring these figures very closely. Reducing the wait time at our driver service centers is a priority so when we experience an increase we act immediately to identify the reasons,” Commissioner Bill Gibbons said. 

Gibbons attributed the increase in the second quarter of 2013 in part to the increase in handgun carry permit applications as well as the installation of new equipment. 

During the first six months of 2013, the department accepted 86,334 handgun carry permit applications at driver services centers, compared to 40,503 applications accepted during the first six months of 2012. That is an increase of 113 percent. 

The department continues to install new equipment and software at all driver services centers in preparation for a new central issuance process of issuing driver licenses. While this new process is expected to help reduce wait times in the future, the installation of the equipment is causing some delays. 

The Driver Services Division is also in the process of hiring additional part-time employees to help the centers at peak hours. Funding for the positions was appropriated in the current state budget. 

“The new equipment and additional staff should help us in the long term provide better and more efficient service to our customers,” Mr. Gibbons noted.

 


Whitfield's StormReady Designation Renewed For 3 More Years

Americans live in the most severe weather-prone country on Earth. Each year, Americans cope with an average of the following intense storms: 100,000 thunderstorms 10,000 severe thunderstorms 5,000 floods or flash floods 1,000 tornadoes Two landfalling deadly hurricanes This dangerous weather is in addition to winter storms, ... (click for more)

West 6th Between Broad And Market Closed Wednesday

Trane Commercial Systems/Gene Williams will be closing West 6th Street between Broad Street and Market Street on Wednesday May 6, from  9 a.m.-3 p.m.  for HVAC maintenance to the Regions Bank Building.  Detours will be posted.   (click for more)

Only 2 Bradley County Commissioners Support 30-Cent Wheel Tax

After a lengthy debate, only two members of the Bradley County Commission voted in favor of a 30-cent wheel tax on Monday night. The measure needed 10 votes to pass. Several commissioners said a wheel tax would have certainly brought on a petition for a referendum and then defeat at the polls. Commissioner Jeff Yarber said the last wheel tax lost by 70 percent in a referendum. ... (click for more)

Agent Says Drug-Selling Traffic Was So Brisk Outside Brainerd Pill Mill That A Guard Was Necessary

An IRS agent testified Monday that so much drug peddling was going on outside a Brainerd "pill mill" that the owner had to hire a security guard. Scott Kennedy said all who went to the O'Neill Clinic got drugs from Dr. Ishaan Al-Amin, who earlier pleaded guilty to charges of illegally dispensing controlled substances and tax evasion. It was testified that in November 2011 ... (click for more)

Dr. King Wouldn't Approve Of The Mayhem In Baltimore

I am mostly certain that Dr. King never meant for this kind of violence to happen.  I don't recall any of the protests he led not being peaceful.  He would most definitely not approve of people burning, looting, the complete and utter unnecessary mayhem, or anything like what happened in Baltimore. Do you really believe Dr. King would condone 8, 10, 12-year-old children ... (click for more)

Roy Exum: Why The Lynching Stopped

Over the weekend I became fascinated by Milwaukee County Sheriff David Clarke, and yesterday I devoted my Monday opinion piece to the fact this black man, who for 25 years was a cop in Milwaukee and who is now in his fourth term as the sheriff, believes the arrest of six Baltimore police is “a miscarriage of justice.” The more I read and researched Sheriff Clarke, the more I ... (click for more)