Tennessee Department Of Safety And Homeland Security Creates Pilot Program For Road Skills Test Appointments

Friday, September 27, 2013

The Tennessee Department of Safety and Homeland Security announced Friday that it has implemented a pilot program for road skills test appointments at driver services centers in Shelby County and Washington County. This three-month trial program was created to help improve wait times for citizens who need to take a road skills test, and is part of an overall effort to improve customer service at drier services centers. Under this pilot program, there is currently no wait for road tests in either county. 

Effective Sept. 6, citizens have been required to schedule appointments by phone for road skills tests at the driver services centers in Shelby County, specifically, East Shelby Drive, Summer Avenue and Millington, as well as the Washington County center in Johnson City. At this time, an online scheduling option is no longer available at those select driver services centers.

“We are committed to improving the services provided by our Driver Services Division. This three-month program will allow us the opportunity to determine if a phone scheduling system has the potential for success statewide. It appears to be working, as there is currently little to no wait for road skills test appointments in Shelby or Washington Counties. We will evaluate the success of this program to determine its future use in other parts of the state,” Commissioner Bill Gibbons said.

In addition to appointments by phone, Commercial Driver License examiners, who would normally test truck or bus drivers, are also assisting with road skills tests in the pilot areas. 

Citizens who wish to schedule an appointment for road skills tests in Shelby County should call 855 801-0097 to make an appointment. Citizens may make appointments in Washington County by calling 855 801-0030. Both lines are open Monday through Friday, 8:30 a.m. – 4:30 p.m. local time. Road skills test appointments at other driver service centers must be scheduled online at https://apps.tn.gov/dlappts/



Tennessee National Guard Prepared If Need Arises During Eclipse

From Clarksville to Athens, Tennessee is at the epicenter of next week’s eclipse. With the eclipse comes thousands of visitors, and the Tennessee National Guard is well prepared. Guard Soldiers and Airmen will work with the Tennessee Emergency Management Agency to support local and state authorities as needed.  "This is part of the Guard’s dual mission, we not only fight ... (click for more)

Rotary District Governor Speaks At Rotary Club Of Chattanooga Hamilton Place

Rotary District 6780 Governor spoke at the Rotary Club of Chattanooga Hamilton Place this week.  Deborah Alexander-Davis addressed the club, discussed upcoming events, and thanked the club for donating over $399,000 to the Rotary Foundation.  Ms. Alexander-Davis also provided insights and encouragement regarding the Rotary's focus.   Rotary is dedicated to six ... (click for more)

Deborah Cox Of Graysville Dies After Wreck On Jones Gap Road

One person who was in critical condition after a wreck on Jones Gap Road has died. The victim was identified as Deborah Cox, of Graysville, Tn.  Hamilton County Sheriff's deputies, along with HCEMS and fire personnel, worked the accident near the 13,300 block of Jones Gap Road. Due to the crash, north and southbound Jones Gap Road were closed for a lengthy ... (click for more)

Excitement Builds As Tennessee Valley Prepares For Monday's Eclipse

Sandra Nicholson, director of the Edu-Care Daycare Center on Signal Mountain, is as ready for  Monday’s  historic solar eclipse as she’s ever going to be. It took some doing, she said, but she has finally enough pairs of NASA-certified solar safety glasses for everyone in her family.  She’s just one of the tens of thousands of Tennessee Valley area residents ... (click for more)

Mayor Invites Civil War II - And Response (18)

I just received an email from the Mayor stating that he filed paperwork to remove the city of Chattanooga as the trustee for the Confederate Cemetery on Third Street. I understand the Mayor's intent was to distance the city from it's racist past and subsequent hate, but I feel like this is an interesting move without much thought of the consequences. The Mayor prefaced his ... (click for more)

Roy Exum: The New Mean

Until last Monday I believed nobody could ever hurt my feelings again. In the half-century I have been a writer I’ve had hundreds of people take swipes at me, been called more names, and received more hate mail than you can imagine. I also know the only way anyone can hurt you is for you to allow it and, brother, it is nigh impossible to get inside me. My defense mechanism is because ... (click for more)