Tennessee Department Of Safety And Homeland Security Creates Pilot Program For Road Skills Test Appointments

Friday, September 27, 2013

The Tennessee Department of Safety and Homeland Security announced Friday that it has implemented a pilot program for road skills test appointments at driver services centers in Shelby County and Washington County. This three-month trial program was created to help improve wait times for citizens who need to take a road skills test, and is part of an overall effort to improve customer service at drier services centers. Under this pilot program, there is currently no wait for road tests in either county. 

Effective Sept. 6, citizens have been required to schedule appointments by phone for road skills tests at the driver services centers in Shelby County, specifically, East Shelby Drive, Summer Avenue and Millington, as well as the Washington County center in Johnson City. At this time, an online scheduling option is no longer available at those select driver services centers.

“We are committed to improving the services provided by our Driver Services Division. This three-month program will allow us the opportunity to determine if a phone scheduling system has the potential for success statewide. It appears to be working, as there is currently little to no wait for road skills test appointments in Shelby or Washington Counties. We will evaluate the success of this program to determine its future use in other parts of the state,” Commissioner Bill Gibbons said.

In addition to appointments by phone, Commercial Driver License examiners, who would normally test truck or bus drivers, are also assisting with road skills tests in the pilot areas. 

Citizens who wish to schedule an appointment for road skills tests in Shelby County should call 855 801-0097 to make an appointment. Citizens may make appointments in Washington County by calling 855 801-0030. Both lines are open Monday through Friday, 8:30 a.m. – 4:30 p.m. local time. Road skills test appointments at other driver service centers must be scheduled online at https://apps.tn.gov/dlappts/


Chattanooga Friends 6th Annual "Dunked" Fundraiser On Sept. 19 To Benefit Local Nonprofits

Chattanooga Friends is presenting Dunked for its sixth consecutive year to benefit four local nonprofits. The event will be held on Friday, Sept. 18 at Miller Plaza from 11:30 a.m.-1:30 p.m. Dunked involves recruiting well-known Chattanoogans to take the plunge for a good cause.  This year, Dunked benefits Siskin Children’s Institute, Northside Neighborhood House, Boys & ... (click for more)

Crack Down On Improper Turns In Glenwood Avenue Area

The Dalton Police Department and also the city’s Public Works Department have been receiving numerous complaints of drivers making improper turns near the Taco Bell and Bi-Lo shopping center on Glenwood Avenue. Crash statistics compiled by the DPD Traffic Unit show that there have been 15 crashes in the area since January with minor injuries reported. A recent redesign of the ... (click for more)

Boy, 4, Struck By Vehicle Near Tunnel Boulevard

A four-year-old boy was struck by a vehicle near Tunnel Boulevard on Saturday afternoon. A t approximately 4:20 p.m.,  the Chattanooga Police Department responded to 3400 Through St. on a c hild struck by a vehicle.  T he victim was conscious when officers arrived. He was transported to a local hospital. I nvestigators are continuing to compile ... (click for more)

Assessor Bennett, Former Assessor Ramsey In Jetton Camp For Assessor Of Property

Assessor of Property Bill Bennett and former Assessor Claude Ramsey recommended Sterling Jetton as the next assessor at a breakfast fundraiser at Wally's Restaurant in East Ridge on Saturday morning. Mr. Jetton, who spent 27 years in the assessor's office, is running against County Commissioner Marty Haynes in the March 1 Republican primary. Noting the political heavyweights ... (click for more)

DWT Is DUI

A routine narrative of a DUI arrest report goes something like this:   The defendant was operating a motor vehicle in the 00 block of sonsoroad. The driver was weaving back and forth across the marked roadway. The defendant drove through a stop sign. Was stopped at an intersection despite the traffic light was green. Entered the lane of another vehicle and caused a ... (click for more)

Roy Exum: What Voters Think

There are over 9,000 students who attend Quinnipiac University in Hamden, Conn., which – in an effort to be relative -- is just a touch smaller than our UT-Chattanooga. What makes Quinnipiac unique is that it is home of The Quinnipiac University Polling Institute, which produces what’s called the “Q Poll” because hardly anybody knows how to pronounce “Kwin-uh-pe-ack.” The Q ... (click for more)