Morning Pointe Employees Receive Exceeding Expectations Awards

Wednesday, January 22, 2014
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.

Independent Healthcare Properties, LLC (IHP) and Morning Pointe Senior Living announced the 2013 Exceeding Expectations Awards for the year. The annual associate honor for the Southern region was presented to Doug Burrell, the maintenance director for Morning Pointe of Athens, TN and for the northern region, it was given to Latrice Hubbard, a certified nursing assistant at Morning Pointe of Frankfort, KY.

Both were recognized at the company's Christmas dinner.

They received a special plaque and $500. “I am very much honored and very surprised,” said Burrell. “I have made it clear to all of the associates at Morning Pointe of Athens that this award is not for me; it is for us.”

Latrice was just as excited. "I never thought doing what I loved would come with great success. Morning Pointe is like being part of a family—it feels like home.”

The Exceeding Expectations Award recognizes an individual’s outstanding achievement and willingness to go above and beyond their responsibilities in making sure residents receive exceptional care and service. At the end of each year, two overall winners are chosen out of 60 quarterly winners to represent the Northern and Southern regions.

Mr. Burrell has been the Maintenance Director at Morning Pointe of Athens for six years. He comes from a long-standing family owned local print shop where he learned much of what he knows today. “We couldn’t afford to call a maintenance person when something went wrong; so we did 95% of all the maintenance work. I learned from trial and error,” said Burrell.

His exceptional work came to light through nominations from family and associates from his assisted living community earlier this year. They specifically noted his ability to accomplish daily responsibilities with a dedicated heart and his eagerness to lend a helping hand to residents and staff. “It’s more of a calling. I think it’s an honor to get up every morning and do what you love to do with people, the staff, and residents you love and you go home with a paycheck.”

“Doug and Latrice's knowledge, professionalism and willingness to perform exceptional work and customer service makes them the perfect candidates for this special award,” said Greg A. Vital, President and CEO of IHP and Morning Pointe. “What Morning Pointe provides to each and every resident every single day would not be possible if it weren’t for associates like Doug and Latrice and we are very grateful to have him on our Morning Pointe team.”

Ms. Hubbard’s exceptional work was noticed by many. Family and associates shared on their nomination forms how she responded calmly and compassionately to an emergency situation with a resident. She actually got down on the ground and stayed beside the resident until EMTs arrived. “She tells me every day and her family too, how much that meant to her, how they were glad I was there by her side,” said Hubbard. “It made me feel good that I could be there for somebody. I would do it for anybody.”


Walker & Catoosa County Sheriff’s Departments Battle For Best Blood Drive

Catoosa County Sheriff’s Department and Walker County Sheriff’s Department will host “Battle of the Badges” blood drives for Blood Assurance next month. Catoosa County’s blood drive will be on  Monday, February 9  from  10 a.m. to 5 p.m.  at 5842 Highway 41 in Ringgold. Walker County’s blood drive is  Monday, February 16 from 10 a.m.-5 p.m.  at ... (click for more)

Cleveland State To Offer Affordable Health Care Enrollment Workshop On Saturday

The Office of Community Relations and Special Programs at Cleveland State Community College is partnering with BlueCross BlueShield of Tennessee to offer an Affordable Health Care Enrollment Workshop on Saturday, from 10 a.m.-2 p.m. in Room 120 of the CSCC library. The purpose of this event is to allow people to gain information about the various health insurance options available, ... (click for more)

Deonta Banks, 23, Shot On Wilcox Boulevard Early Sunday Morning

Deonta Banks, 23, was shot early Sunday morning on Wilcox Boulevard. At approximately  3 a.m.  the Chattanooga Police Department responded to shots fired at 3232 Wilcox Boulevard.  Upon arrival, Chattanooga police located a single victim, Deonta Banks, suffering from a non-life threatening gunshot wound. He  was transported to a local hospital for treatment. ... (click for more)

Body Found On South Highland Park Avenue

The Chattanooga Police Department is investigating the death of a white woman, found at 2106 S.   Highland Park Ave.  The person’s identity and cause of death are unknown at this time. Chattanooga Police ask anyone with information regarding this crime to call  423 698-2525. The investigation is ongoing and more information will be released when available. (click for more)

We Need The Chattanooga History Center

Having been on several of Dr. Daryl Black's walking tours, I can say that they weren't just informative, but a treat. The downtown, Fort Wood and Ninth Street of yesteryear were brought dramatically to life. We stood on the ground where Sherman had his headquarters (near the Ice Cream Show) and the corner where Bessie Smith sang as a young girl. And we also stood beneath the ... (click for more)

Roy Exum: Value-Added Friendship

I need to take you through the back door on this one because it is a story that my friend Sandy Pohfal just sent me from Texas. Sandy happens to know Dr. John C. Dealey, a business-consultant wizard in Dallas whose advisory councils have made folks a lot of money. In turn, Dr. Dealey knows a guy he’ll only refer to as “Raymond.” Of all the guys I just mentioned, you need to focus ... (click for more)