Morning Pointe Employees Receive Exceeding Expectations Awards

Wednesday, January 22, 2014
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.

Independent Healthcare Properties, LLC (IHP) and Morning Pointe Senior Living announced the 2013 Exceeding Expectations Awards for the year. The annual associate honor for the Southern region was presented to Doug Burrell, the maintenance director for Morning Pointe of Athens, TN and for the northern region, it was given to Latrice Hubbard, a certified nursing assistant at Morning Pointe of Frankfort, KY.

Both were recognized at the company's Christmas dinner.

They received a special plaque and $500. “I am very much honored and very surprised,” said Burrell. “I have made it clear to all of the associates at Morning Pointe of Athens that this award is not for me; it is for us.”

Latrice was just as excited. "I never thought doing what I loved would come with great success. Morning Pointe is like being part of a family—it feels like home.”

The Exceeding Expectations Award recognizes an individual’s outstanding achievement and willingness to go above and beyond their responsibilities in making sure residents receive exceptional care and service. At the end of each year, two overall winners are chosen out of 60 quarterly winners to represent the Northern and Southern regions.

Mr. Burrell has been the Maintenance Director at Morning Pointe of Athens for six years. He comes from a long-standing family owned local print shop where he learned much of what he knows today. “We couldn’t afford to call a maintenance person when something went wrong; so we did 95% of all the maintenance work. I learned from trial and error,” said Burrell.

His exceptional work came to light through nominations from family and associates from his assisted living community earlier this year. They specifically noted his ability to accomplish daily responsibilities with a dedicated heart and his eagerness to lend a helping hand to residents and staff. “It’s more of a calling. I think it’s an honor to get up every morning and do what you love to do with people, the staff, and residents you love and you go home with a paycheck.”

“Doug and Latrice's knowledge, professionalism and willingness to perform exceptional work and customer service makes them the perfect candidates for this special award,” said Greg A. Vital, President and CEO of IHP and Morning Pointe. “What Morning Pointe provides to each and every resident every single day would not be possible if it weren’t for associates like Doug and Latrice and we are very grateful to have him on our Morning Pointe team.”

Ms. Hubbard’s exceptional work was noticed by many. Family and associates shared on their nomination forms how she responded calmly and compassionately to an emergency situation with a resident. She actually got down on the ground and stayed beside the resident until EMTs arrived. “She tells me every day and her family too, how much that meant to her, how they were glad I was there by her side,” said Hubbard. “It made me feel good that I could be there for somebody. I would do it for anybody.”


Erlanger Hosts Viewing, Discussion Of Cancer Documentary, The C Word

Erlanger Health will host a screening of the documentary The C Word, followed by a panel discussion with specialists from Erlanger’s Cancer Institute and Heart and Lung Institute. The movie focuses on lifestyle choices that support cancer prevention as well as promote healing.  The screening and panel discussion will be held Wednesday at 5:30 p.m. at Christ United Methodist ... (click for more)

Morning Pointe's "Longest Day" Car Wash Raises Cash For A Cause

The residents, associates and volunteers at Morning Pointe of Chattanooga at Shallowford and The Lantern at Morning Pointe Alzheimer's Center of Excellence, Collegedale, had loads of soapy, sudsy fun washing cars while raising money for the Alzheimer's Association's annual Longest Day fundraiser, said officials. With their efforts combined, the assisted living and memory care ... (click for more)

City Council Approves Short Term Vacation Rental District In 7-1 Vote

The City Council on Tuesday night voted 7-1 to set up a district where short term vacation rentals will be allowed. Only Councilwoman Demetrus Coonrod was opposed. Chairman Jerry Mitchell was absent. The district includes the Downtown Overlay (mainly Downtown, the North Shore, an area stretching to Missionary Ridge, and the Southside. It also includes all of Lookout Valley.  ... (click for more)

3 People Shot At Citgo On Glenwood Drive; 1 Dies; D'Kobe Jordan, 19, Arrested On Multiple Charges

Three people were shot at a convenience store in Glenwood on Monday afternoon. One later died after being rushed to the hospital.  The incident happened around 2:40 p.m. at the Citgo at 101 Glenwood Dr. Police said the teen who shot the man who died was wounded himself and went to the hospital. D'Kobe Jordan, 19,  is now facing murder charges. Chattanooga Police ... (click for more)

Improvements On The Glass Bridge

The glass bridge has been an embarrassing situation almost since the day of installation. At least two or three and usually more sections of glass have continuously been cracked. This creates fear in pedestrians and causes most to want to use the middle metal section. In addition, it has not been maintained for cleanliness.  I observed that both the front section and ... (click for more)

Roy Exum: Heroes Gather On July 14

Oliver North, whose journey as American patriot has not been an easy one, never lost hope. He once admitted he lied to Congress under oath, was found guilty of three felony counts after he followed the direct orders of his superiors, and then endured the wrath of the ignorant before the ACLU – of all sources – had the charges vacated. The former Lt. Colonel in the Marine Corps ... (click for more)