Morning Pointe Employees Receive Exceeding Expectations Awards

Wednesday, January 22, 2014
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.

Independent Healthcare Properties, LLC (IHP) and Morning Pointe Senior Living announced the 2013 Exceeding Expectations Awards for the year. The annual associate honor for the Southern region was presented to Doug Burrell, the maintenance director for Morning Pointe of Athens, TN and for the northern region, it was given to Latrice Hubbard, a certified nursing assistant at Morning Pointe of Frankfort, KY.

Both were recognized at the company's Christmas dinner.

They received a special plaque and $500. “I am very much honored and very surprised,” said Burrell. “I have made it clear to all of the associates at Morning Pointe of Athens that this award is not for me; it is for us.”

Latrice was just as excited. "I never thought doing what I loved would come with great success. Morning Pointe is like being part of a family—it feels like home.”

The Exceeding Expectations Award recognizes an individual’s outstanding achievement and willingness to go above and beyond their responsibilities in making sure residents receive exceptional care and service. At the end of each year, two overall winners are chosen out of 60 quarterly winners to represent the Northern and Southern regions.

Mr. Burrell has been the Maintenance Director at Morning Pointe of Athens for six years. He comes from a long-standing family owned local print shop where he learned much of what he knows today. “We couldn’t afford to call a maintenance person when something went wrong; so we did 95% of all the maintenance work. I learned from trial and error,” said Burrell.

His exceptional work came to light through nominations from family and associates from his assisted living community earlier this year. They specifically noted his ability to accomplish daily responsibilities with a dedicated heart and his eagerness to lend a helping hand to residents and staff. “It’s more of a calling. I think it’s an honor to get up every morning and do what you love to do with people, the staff, and residents you love and you go home with a paycheck.”

“Doug and Latrice's knowledge, professionalism and willingness to perform exceptional work and customer service makes them the perfect candidates for this special award,” said Greg A. Vital, President and CEO of IHP and Morning Pointe. “What Morning Pointe provides to each and every resident every single day would not be possible if it weren’t for associates like Doug and Latrice and we are very grateful to have him on our Morning Pointe team.”

Ms. Hubbard’s exceptional work was noticed by many. Family and associates shared on their nomination forms how she responded calmly and compassionately to an emergency situation with a resident. She actually got down on the ground and stayed beside the resident until EMTs arrived. “She tells me every day and her family too, how much that meant to her, how they were glad I was there by her side,” said Hubbard. “It made me feel good that I could be there for somebody. I would do it for anybody.”


Discussion On "Ebola, Treating Viruses And Vaccines" Slated For CHEO Meeting On April 19

Dr. Charles Adams, MD has long been studying viral illnesses and has an Integrative toolbag of treatments. He plans to share this knowledge at the Complimentary Health Education Organization's April meeting, Sunday from 2-4 p.m. at Nutrition World on Vance Road, downstairs in the Speaker's room. According to Dr . Adams, Ebola hijacks the immune system and suppresses it. Once ... (click for more)

Belinda Foy Receives Terri Farmer Award

Belinda Foy has been named the 2015 recipient of the Terri Farmer award by the Craniofacial Foundation of America (CFA).  A certified hand therapist and physical therapist, Ms. Foy and her puppet, Lambchop, have volunteered with children with disabilities at the CFA’s annual Dreams Can Come True Camp since 2011. She said she has witnessed amazing transformations, both physically ... (click for more)

Prominent Business, Civic Leader, And Philanthropist Scotty Probasco Dies At 86

Prominent Chattanooga business, civic leader and philanthropist Scotty Probasco has died at the age of 86. Scotty, as he was affectionately greeted by most of Chattanooga, was known for his modesty, generosity, dependability, and unswerving loyalty. “Great work” was always on the tip of his tongue – a manifestation of his joyous humility. He was a man of high ideals, of kind ... (click for more)

Chemical Odor In Lookout Valley Traced To Chattanooga Tank Wash

Chattanooga firefighters in Lookout Valley were sent out Friday night to investigate reports of a strange odor in the area. The firefighters searched the area, but never found the source of the odor.  John Schultz, an investigator with the Air Pollution Control Bureau, was also out Friday night and eventually tracked the source of the odor to a business, the Chattanooga ... (click for more)

Proud Of Hometown Boy Turned Global Leader, Bob Corker

Time Magazine has it right.  Not only is Chattanooga’s own U.S. Senator Bob Corker one of the “100 Most Influential People in the World,” but he is probably now the most prominent leader in the history of our city.   At a time of extreme frustration with Washington and Congress in general, Bob continues to rise above the division and rancor to build consensus and solve ... (click for more)

Roy Exum: Great Work, Ol’ Pro!

Years ago I was lucky enough to be the seatmate of Scotty Probasco on an airplane bound for somewhere and he taught me a word that has helped me be a much better person than I ever thought I could. We were already swell friends, since he’d watched me grow up at First Presbyterian Church every Sunday with his kids, and he liked some of the stuff I tried to write back then. So ... (click for more)