Morning Pointe Employees Receive Exceeding Expectations Awards

Wednesday, January 22, 2014
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.
Latrice Hubbard and Doug Burrell, Morning Pointe Assisted Living’s Exceeding Expectations Winners for 2013.

Independent Healthcare Properties, LLC (IHP) and Morning Pointe Senior Living announced the 2013 Exceeding Expectations Awards for the year. The annual associate honor for the Southern region was presented to Doug Burrell, the maintenance director for Morning Pointe of Athens, TN and for the northern region, it was given to Latrice Hubbard, a certified nursing assistant at Morning Pointe of Frankfort, KY.

Both were recognized at the company's Christmas dinner.

They received a special plaque and $500. “I am very much honored and very surprised,” said Burrell. “I have made it clear to all of the associates at Morning Pointe of Athens that this award is not for me; it is for us.”

Latrice was just as excited. "I never thought doing what I loved would come with great success. Morning Pointe is like being part of a family—it feels like home.”

The Exceeding Expectations Award recognizes an individual’s outstanding achievement and willingness to go above and beyond their responsibilities in making sure residents receive exceptional care and service. At the end of each year, two overall winners are chosen out of 60 quarterly winners to represent the Northern and Southern regions.

Mr. Burrell has been the Maintenance Director at Morning Pointe of Athens for six years. He comes from a long-standing family owned local print shop where he learned much of what he knows today. “We couldn’t afford to call a maintenance person when something went wrong; so we did 95% of all the maintenance work. I learned from trial and error,” said Burrell.

His exceptional work came to light through nominations from family and associates from his assisted living community earlier this year. They specifically noted his ability to accomplish daily responsibilities with a dedicated heart and his eagerness to lend a helping hand to residents and staff. “It’s more of a calling. I think it’s an honor to get up every morning and do what you love to do with people, the staff, and residents you love and you go home with a paycheck.”

“Doug and Latrice's knowledge, professionalism and willingness to perform exceptional work and customer service makes them the perfect candidates for this special award,” said Greg A. Vital, President and CEO of IHP and Morning Pointe. “What Morning Pointe provides to each and every resident every single day would not be possible if it weren’t for associates like Doug and Latrice and we are very grateful to have him on our Morning Pointe team.”

Ms. Hubbard’s exceptional work was noticed by many. Family and associates shared on their nomination forms how she responded calmly and compassionately to an emergency situation with a resident. She actually got down on the ground and stayed beside the resident until EMTs arrived. “She tells me every day and her family too, how much that meant to her, how they were glad I was there by her side,” said Hubbard. “It made me feel good that I could be there for somebody. I would do it for anybody.”


Local Physician Named Pediatrician Of The Year By Tennessee American Academy Of Pediatrics

Dr. Allen Coffman, a primary care pediatrician with Highland Pediatrics in Hixson and president of the Pediatric Health Improvement Coalition for the Tennessee Valley was awarded Pediatrician of the Year by the Tennessee American Academy of Pediatrics for his work in the Chattanooga area and across the state.  “His energy, passion, and knowledge are most evident.  His ... (click for more)

Erlanger Offers Classes And Events For Oct. 3-7

Erlanger offers online childbirth education class.  The online class is an easy-to-understand interactive program that includes more than 70 videos, animated illustrations, downloadable PDF files, review quizzes and information specific to Erlanger East and Erlanger Baroness birthing services.  By choosing the online childbirth program, participants will have access to ... (click for more)

DA Pinkston Files Petition To Declare 2 Gangs A Public Nuisance

District Attorney General Neal Pinkston filed a petition on Monday asking that two Chattanooga gangs, the Gangster Disciples and the Grape Street Crips, and their members be declared public nuisances. General Pinkston is also "asking that injunctive relief be given to the law-abiding residents of East Lake by establishing a Safety Zone that covers most of their neighborhood." ... (click for more)

2 Boaters Die In Suspected Carbon Monoxide Poisoning On Chickamauga Lake

Two boaters and their pet were pronounced dead at the scene of suspected carbon monoxide poisoning on Chickamauga Lake.  Kristy D. James and Mike L. Richardson of Chattanooga were reported missing to the Hamilton County Sheriff’s Office earlier in the day by a concerned family member. The boaters had not been heard from since Saturday. Tennessee Wildlife Resources ... (click for more)

Of Course Gangs Are A Public Nuisance

Now, I don't know it all.  Beginning with my parents, folks of all sorts have been actively pointing out my ignorance for more than seven decades now.  So I'm well aware that I don't know it all.  In recent months I've begun to develop an appreciation for the local work of Mr. Neal Pinkston; I've been impressed with several things he's been doing in his official ... (click for more)

Roy Exum: Arnold Palmer’s Greatness

This is hardly meant to be flippant but I’d be willing to bet I’ve been in the presence of more great people than anyone you know. I’ve never ranked them, or ever dared to wonder who was the greatest, such as Muhammad Ali or Elvis Presley, but there are two traits that those who reach the highest pinnacle have in common. First, not a one of them was any good at what made them famous ... (click for more)