Out In The Cold At Signal View Apartments

Saturday, January 25, 2014

I live at Signal View apartments, 900 Mountain Creek Road.

 

When we had a cold snap the first week of January, the water stopped. Signal View Maintenance fooled with it for a while, then gave up and went home for the evening.

In the following days, my calls to Signal View management were answered by them saying that pipes were frozen because of the cold, Tennessee is not used to this kind of cold, they don’t know for sure what or where the problem is, or when the water would be back on. I had to stay in a motel, and incurred other expenses and inconvenience. All Signal View management would do by way of consideration was to reimbursement me for one night in a motel.

 

Last night the water went off again. I again called Signal View after hours maintenance. They told me they had turned the water off to work on a problem, and it should be back on within three hours. After three hours, the water was still off, they had given up and gone home, and I went to stay in a motel again. When Signal View maintenance left the water off with standing water in the pipes, they froze. The water is still not working. When I called Signal View management today, I was again told that the problem is that it is cold, pipes are frozen, maintenance can’t do anything about it, and they don’t know when the water will be working again.

 

With more bitter cold predicted for the coming week, this will only continue and get worse.

 

Phil Bassett

Signal View Apartments

900 Mountain Creek Road


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