Affinion Settles Allegations Of Deceptive Advertising

And Enrollment In Discount Clubs And Memberships

Friday, February 7, 2014

Attorney General Bob Cooper and the Division of Consumer Affairs announced that Tennessee was part of a multistate settlement with Connecticut-based Affinion, and its subsidiaries Trilegiant and Webloyalty on Oct. 13, 2013.  As a result of the settlement, Affinion agreed to pay over $30 million to settle allegations that they misled consumers into signing up and paying for discount clubs and memberships.   

The deadline for submitting those complaints to the Division of Consumer Affairs is Feb. 14. 

Complaints should be sent to:  Consumer Affairs, 500 James Robertson Pkwy., 12th Floor
Nashville, TN 37243-0600.  

Affinion and its subsidiaries run multiple discount clubs and membership programs offering a variety of services such as credit monitoring, roadside assistance, and discounted travel.  Affinion markets these programs through a series of agreements with “marketing partners” – well-known banks and retailers that present these programs to consumers often immediately after the consumer has engaged in a transaction with that partner.  Affinion’s programs are marketed via direct mail, online, telemarketing, and in face-to-face point of sale transactions.  Affinion charges a monthly fee to consumers for these services, which continues until the consumers affirmatively cancel. 

Consumers who enrolled in one of Affinion’s marketing programs via online data pass or live check solicitation and submit a written complaint regarding that enrollment within 120 days of the effective date of the settlement, may be entitled to a refund.



New Partners Named At J.D. Frost & Company, PLLC

J.D. Frost & Company, PLLC, a full-service certified public accounting firm, announce the recent promotions of Alan King, Brittany Carman and Ryan Hood, as partners in the firm. After thriving in senior leadership roles, the team brings a new depth of experience and knowledge to the rapidly growing firm. Mr. King, CPA, has over 15 years of experience in both public ... (click for more)

New Hamilton County Businesses

Here are the new business licenses from the County Clerk's office: 1ROYAL SOLUTION LLC ELIZABETH  GLADDEN 3 CLEANING SERVICES 3307 E 43RD ST CHATTANOOGA TN 37407 AFFORDABLE ROOFING TONY  MULLINS 4 ROOFING CONTRACTOR 301 CHICKAMAUGA AVE #93 ROSSVILLE GA 30741 ATHOME COMPASSIONATE CARE LAKENDRA  PORTER 3 HEALTHCARE ... (click for more)

City To Delay Proposal To Surplus 3 Buildings Near City Hall

City officials said Tuesday they will delay action on the proposal to surplus three buildings near City Hall. Stacy Richardson, chief of staff to Mayor Andy Berke, said the staff still does not have all the answers to questions raised about the plan. She said the staff is still convinced that moving the buildings to the private market as part of the Innovation District would ... (click for more)

Hearing Delay On Suit Brought By State Democrats To Keep Robin Smith Off Ballot

A hearing has been delayed on a lawsuit brought by the Tennessee Democratic Party seeking to keep Republican Robin Smith off the ballot in House District 26. Ms. Smith was the only candidate after longtime Rep. Gerald McCormick abruptly announced he was leaving his post to move to Nashville. Chancellor Jeff Atherton on Monday afternoon said he could not take the case until ... (click for more)

Make One Of The Proposed Surplus City Buildings Into A Local History Museum - And Response

The city of Chattanooga currently has no history center or museum. That is because several years ago it was conveyed to the public, in the blinking of an eye, that $9 million that had been raised mysteriously vanished for reasons unexplainable to this date. In the meantime, valuable artifacts and collections are sitting in cellars, basements and storage facilities instead of being ... (click for more)

Roy Exum: No Cell Phones Allowed

There was a time, not so long ago, when school-aged children would learn lessons from a prescribed text, such as a textbook. Today texting is far, far different and, as any of our teachers will tell us, cell phones have become the scourge of education. In almost every classroom, kids will silently text in the shadow of the desk in front of them rather than focus on the lesson. Yet ... (click for more)