Affinion Settles Allegations Of Deceptive Advertising

And Enrollment In Discount Clubs And Memberships

Friday, February 7, 2014

Attorney General Bob Cooper and the Division of Consumer Affairs announced that Tennessee was part of a multistate settlement with Connecticut-based Affinion, and its subsidiaries Trilegiant and Webloyalty on Oct. 13, 2013.  As a result of the settlement, Affinion agreed to pay over $30 million to settle allegations that they misled consumers into signing up and paying for discount clubs and memberships.   

The deadline for submitting those complaints to the Division of Consumer Affairs is Feb. 14. 

Complaints should be sent to:  Consumer Affairs, 500 James Robertson Pkwy., 12th Floor
Nashville, TN 37243-0600.  

Affinion and its subsidiaries run multiple discount clubs and membership programs offering a variety of services such as credit monitoring, roadside assistance, and discounted travel.  Affinion markets these programs through a series of agreements with “marketing partners” – well-known banks and retailers that present these programs to consumers often immediately after the consumer has engaged in a transaction with that partner.  Affinion’s programs are marketed via direct mail, online, telemarketing, and in face-to-face point of sale transactions.  Affinion charges a monthly fee to consumers for these services, which continues until the consumers affirmatively cancel. 

Consumers who enrolled in one of Affinion’s marketing programs via online data pass or live check solicitation and submit a written complaint regarding that enrollment within 120 days of the effective date of the settlement, may be entitled to a refund.


Corker, Alexander Say Water Bill Will Strengthen Tennessee Infrastructure And Commerce

Senator Lamar Alexander said on Saturday the Water Infrastructure Improvements for the Nation (WIIN) Act will help protect business and jobs across the country by authorizing funding to build, repair and maintain the country’s water infrastructure. "Improving locks, dams and other water infrastructure projects is one of the best ways the federal government can help protect ... (click for more)

SmartBank Enters Into Definitive Agreement With Atlantic Capital Bank To Acquire FSG Bank Branch

SmartFinancial, Inc., parent company of SmartBank, and Atlantic Capital Bancshares, Inc., parent company of Atlantic Capital Bank, N.A., announced that SmartBank has signed a definitive agreement to acquire the Cleveland, Tn., branch office and assets of FSG Bank, a division of Atlantic Capital Bank. SmartBank has agreed to assume approximately $33,000,000 in customer deposits ... (click for more)

Tennessee Members Of Congress Urge President To Approve Federal Disaster Assistance For Tennessee Counties

Members of Tennessee’s Congressional delegation on Saturday urged President Obama to quickly approve Governor Haslam’s request for a major disaster declaration for the State of Tennessee to help five Tennessee counties impacted by wildfires and severe weather in November rebuild and recover. “Governor Bill Haslam has submitted a request for Public Assistance and Individual ... (click for more)

1 Person Injured In Drive-by Shooting On North Germantown Road Friday Afternoon

A person was shot early Friday afternoon on North Germantown Road.  The Chattanooga Police Department responded at 1:45 p.m. to the 700 block of North Germantown Road on a person shot.   The victim was suffering from a non-life threatening gunshot wound, and  was transported to a local hospital by HCEMS.   The victim was shot from a suspect ... (click for more)

New School Funding Ideas

After reading the article “County Schools Prepare To Set Priorities For Next Round Of School Building Funding,” I could not help but think about how helpful it would be to have the millions of taxpayer dollars given the owners of Walnut Common apartments to build some new schools.   In case you did not know, since 2008 our elected officials have given away millions in taxpayer ... (click for more)

Roy Exum: The Facebook Starlet

The Pants Store, a toney women’s boutique in Birmingham’s Mountain Book community, held its annual Holiday Open House about a week or so and, as usual, the popular store was full of customers and holiday cheer. It was a festive gathering, fun for all, but as store employees cleaned up for the next day, they happened across an empty designer-shoe box and a brassiere somebody had ... (click for more)