NovaCopy Receives 2014 Pro-Tech Service Award For Copier Service Excellence From Konica Minolta

Thursday, March 20, 2014

Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced that NovaCopy has been honored with the 2014 Pro-Tech Service Award, which recognizes those Konica Minolta copier dealerships that demonstrate the highest commitment to customer support and satisfaction.

“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and NovaCopy should be very proud of achieving this distinction once again.”

NovaCopy, the only Pro-Tech certified dealer in the Chattanooga area, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning office copiers and production machines.

“Pro-Tech Certification is a tradition at NovaCopy that we are happy to follow here in Chattanooga,” said NovaCopy President Keith Campbell. “Our goal is to creating ‘raving fans’ and what better way than to provide the best possible service and support.”

To attain the Pro-Tech standard, each element of NovaCopy’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

“The Pro-Tech Service Award is a consistent measure of how well we are performing for our customers and Konica Minolta. It proves our commitment to offering the best business practices in our marketplace,” said NovaCopy CEO Darren Metz. “Customers can be confident in NovaCopy’s ability to provide all their copying and printing needs at the highest level of productivity.”


Discover Italy In 2015 With The Chamber

The Chattanooga Area Chamber of Commerce will host Destination Italy, a trip to Tuscany and Rome, Aug .  18-26, 2015.   Destination Italy will explore Rome, Florence, Montecatini, Portofino and Pisa, visiting sites including the Colosseum, the Leaning Tower of Pisa and Florence’s Gallery of Fine Arts where Michelangelo’s David statue is housed. Leisure time is also ... (click for more)

Chamber Holds Second Annual Construction Seminar

The Chamber’s Second Annual Construction Seminar took place today and provided training and networking opportunities for construction-related businesses and anyone interested in forging business connections with minority, women and veteran owned businesses, small businesses and HUBZone businesses.  Major employers and prime contractors such as Rentenbach Constructors Incorporated ... (click for more)

Jo Ann Cronan Charged With Bribing Voters In Polk County; Similar Probe Underway In Monroe County

A Polk County woman has been charged with bribing voters. The Tennessee Bureau of Investigation began an investigation on July 24 into allegations of illegal activities related to the August general election in Polk County. The investigation was commenced at the request of District Attorney General Stephen Crump. The Tennessee Bureau of Investigation, along with Calvin Rockholt, ... (click for more)

Westfield Charged In Burning, Torture Of Kitten At Cleveland

An arrest has been made in the case of a kitten who was burned and tortured in Cleveland, Tn. At 12:50 p.m. on Tuesday, Gary A. Westfield, 31, of Cleveland, was placed in custody on a warrant obtained by Lt. Robert Harbison and Detective Matt Jenkins of the Criminal Investigations Division. Westfield was charged with aggravated cruelty to animals, which is a Class E felony. ... (click for more)

Chattanooga Has Lost Its Most Popular Citizen - Luther Masingill

Chattanooga has lost its most popular citizen – Luther Masingill. Although we are saddened we cherish the memories.  All of us have a Luther story.  Mine is the first time I met Luther.  This was before TV and all of Chattanooga listened to Luther on the radio.  I was 12-years-old.  Some of my buddies and I had gone to the State Theater in downtown ... (click for more)

Roy Exum: An Election Day Fable

Every day I am peppered with emails that friends send to me from across the country so I am unsure of where the fable you are about to read originated. But with early voting for the November general election now in full swing, I think everyone who will -- or will not -- take part in freedom’s greatest privilege should read this story because I believe there is a great lesson contained ... (click for more)