32,000 EPB Customers Twice Lose Power, But Smart Grid Quickly Restores It

Tuesday, May 13, 2014

Power to about 32,000 homes and businesses in northern Hamilton County was restored twice on Tuesday afternoon with remote switching using the smart grid.

 At about 1:39 p.m., a TVA circuit that supplies EPB in areas west of the Tennessee River lost power. After power was restored, TVA’s circuit went down again and smart grid automation restored service a second time, EPB officials said.

John Pless of EPB said, "During these outages some of our fiber optics equipment was affected, causing a loss of service for some of our customers. Our engineers continue to work on restoring fiber optic services. 

 "We apologize for any inconvenience this may have cause for our customers." 


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