Chattanooga Airline Officials Say Delta Service Much Improved

Monday, May 19, 2014 - by Hollie Webb

Chattanooga Metropolitan Airport Authority Commissioner Lynda Griffin said Monday that Delta Airlines is "trying really hard to get back to their old reputation of being 'the passenger's airline.'"

After talks with the airline, CMA President and CEO Terry Hart said that Delta was fighting a perception more than actual problems with service.

He said, according to data, Delta has operated at a 98 percent completion rate in the Chattanooga market in recent months.

He said, "If you factored in the weather cancellations in January and February, it operated at 97.4 percent."

He also said that all airline companies had experienced increased flight cancellations over the past year because of new Department of Transportation rules.

According to the new regulations, customers cannot sit on a plane longer than three hours without the plane taking off. If the airline keeps anyone longer than three hours, the airline will be fined $20,000 per customer.

Because of this, airlines concerned about inclement weather often cancel flights altogether rather than risk delays and subsequent fines, Mr. Hart said.

Delta is also one of many airlines currently phasing out its 50-seater regional jets. Because of rising fuel costs, 50-seater aircrafts are no longer economical. Aircrafts seating 70 to 90 passengers are becoming the new standard.

President Hart also reported that some of Delta's customer service troubles had come from its partnership with ExpressJet Airlines, one of the largest feeders into its hubs. However, Delta has said it is focused on improving this.

Still, he said, "The attention has been placed on our market."

President Hart noted, "Since we've talked, we have not seen a cancellation in the Chattanooga market."

He also said, "There are many good stories that are going on in this community...The carriers just got out of a lot of down years and are finally back to profitability."

In addition to working with Delta, President Hart has also been in talks with United Airlines. He said, "It's a challenge but I'm going to continue to push on that. My target market will be New York."



Police Searching For Missing Girl, 11

The Chattanooga Police Department's Missing Persons Unit is asking for the public's assistance in locating 11-year-old Akira Sariah Green. Akira was last seen in East Chattanooga at 6 a.m. on Friday. She was last seen wearing khaki pants, black shirt and black jacket. Akira is a black female with black hair and brown eyes, 5'04" tall, and weighs 145 pounds.  ... (click for more)

Latest Hamilton County Jail Booking Report

Here is the latest jail booking report from Hamilton County: BAHLS, MARIA  3115 12TH AVE CHATTANOOGA, 374071802  Age at Arrest: 37 years old Arresting Agency: Chattanooga FORGERY FORGERY CRIMINAL SIMULATION CRIMINAL SIMULATION CONTROLLED SUBSTANCE IN SCHEDULE II POSSESSION OF DRUG PARAPHERNALIA --- BELL, TYRELL LOVELL  2116 CHAMBERLAIN AVE ... (click for more)

Six Things We Can Do About Mass Shootings

All politics aside, the recent shooting in Florida, and every other shooting in a public place, is a senseless and, possibly, preventable tragedy. It is absurd that we can’t gather in a free society without the fear of some nut job or terrorist using us as targets.   And then the cries of “do something!” from every quarter. But, other than the obvious attempt by agenda-pushers ... (click for more)

Roy Exum: It’s Time To ‘Prepare’

On Friday morning, this after a crazed human being killed 17 innocent children and adults at Marjory Stoneman Douglas High School on Wednesday, I sat in a room with Sheriff Jim Hammond and members of his command staff and asked what everyone us want to know: “What do we do?” Gino Bennett, the sage guiding force, sat beside me and he told the room, “The time to ‘prevent’ is over ... (click for more)

Cleveland Wins AAA State Mat Title

FRANKLIN, Tenn. – Chattanooga-area wrestling teams didn’t dominate the TSSAA traditional state tournament this weekend like they have in the past, but they were better than average and still had a lot to celebrate. All three teams that won titles in the State Duals here at the Williamson County Agricultural Exposition Park came back to win again this time, including Cleveland ... (click for more)

District 5-3A: Blue Raiders, Mustangs Advance To Boys' Final

CLEVELAND, Tenn. – For the most part, seedings for postseason high school basketball tournaments hold up well. There are upsets, at times. Some mild. Some more stunning. On “Semifinal Saturday” in District 5-3A at Walker Valley High School, three favorites won, including both higher seeded girls’ teams. Second-ranked Bradley Central, unbeaten at 27-0 and the No. ... (click for more)