Chattanooga Airline Officials Say Delta Service Much Improved

Monday, May 19, 2014 - by Hollie Webb

Chattanooga Metropolitan Airport Authority Commissioner Lynda Griffin said Monday that Delta Airlines is "trying really hard to get back to their old reputation of being 'the passenger's airline.'"

After talks with the airline, CMA President and CEO Terry Hart said that Delta was fighting a perception more than actual problems with service.

He said, according to data, Delta has operated at a 98 percent completion rate in the Chattanooga market in recent months.

He said, "If you factored in the weather cancellations in January and February, it operated at 97.4 percent."

He also said that all airline companies had experienced increased flight cancellations over the past year because of new Department of Transportation rules.

According to the new regulations, customers cannot sit on a plane longer than three hours without the plane taking off. If the airline keeps anyone longer than three hours, the airline will be fined $20,000 per customer.

Because of this, airlines concerned about inclement weather often cancel flights altogether rather than risk delays and subsequent fines, Mr. Hart said.

Delta is also one of many airlines currently phasing out its 50-seater regional jets. Because of rising fuel costs, 50-seater aircrafts are no longer economical. Aircrafts seating 70 to 90 passengers are becoming the new standard.

President Hart also reported that some of Delta's customer service troubles had come from its partnership with ExpressJet Airlines, one of the largest feeders into its hubs. However, Delta has said it is focused on improving this.

Still, he said, "The attention has been placed on our market."

President Hart noted, "Since we've talked, we have not seen a cancellation in the Chattanooga market."

He also said, "There are many good stories that are going on in this community...The carriers just got out of a lot of down years and are finally back to profitability."

In addition to working with Delta, President Hart has also been in talks with United Airlines. He said, "It's a challenge but I'm going to continue to push on that. My target market will be New York."


Latest Hamilton County Jail Booking Report

Here is the latest jail booking report from Hamilton County: BAILEY, BLAKE AARON  206 TUNNELL BLVD CHATTANOOGA, 37411  Age at Arrest: 24 years old Arresting Agency: Hamilton County VEHICULAR ASSAULT --- BARROW, JALAYCIAN  2709 CITICO AVENUE APT W1 CHATTANOOGA, 37404  Age at Arrest: 18 years old Arresting Agency: Chattanooga DOMESTIC ASSAULT ... (click for more)

State Attorney General Says City Council Cannot Make Taxis Not Registered In Hamilton County Go Through Emissions Testing

The state attorney general's office has ruled that the City Council cannot require that taxis not registered in Hamilton County go through emissions testing. The city is dealing with the new Uber taxi service that has an out-of-town owner. Locally-owned cabs have to go through the annual emissions testing. The opinion says that local taxi owners cannot get around the emissions ... (click for more)

The Heart Of A Teacher Makes A Difference - And Response (2)

In less than four weeks, I expect to be one of 216 graduating seniors from East Hamilton School. One could say all possible variables help a student rise to the highest levels in school; but a student is more than his environment or genetic code. He is a mixture of his own propensity and dedication to academics, coupled with a systemic team of mentors who give their all as a student’s ... (click for more)

Roy Exum: FBI To Study ‘Lickers’

About 25 years ago there was a terrifying movie called “The Silence of the Lambs.” It was so good it won the Academy Awards in all five categories – Best Picture, Best Actor, Best Actress, Best Director and Adapted Screenplay. Further, Anthony Hopkins and Jodie Foster were brilliant, but do you remember the third “star?” Scott Glenn played a character named “Jack Crawford,” the ... (click for more)

Orange (Defense) Rallies To Beat White (Offense), 54-44

KNOXVILLE, Tenn.  –  The White-clad offense put on a show in Tennessee’s spring football game on Saturday afternoon, but it was the Orange-shirted defense that took home the victory, 54-44, in front of an announced crowd of 63,016 at Neyland Stadium. Coach Butch Jones was impressed with the Vols' collective performance on Saturday compared to two years ago. ... (click for more)

Siblings Shine For East Hamilton Tennis

For East Hamilton tennis, it’s the new millennium’s version of the late 1970s TV sitcom “Eight is Enough” or the movie “Yours, Mine and Ours”. Three sets of siblings are represented on coach Michael Jackson’s teams from 1-7 in singles and all played and won  Friday  in district matches with Bradley Central. With no seniors on either team and both squads looking ... (click for more)