Chattanooga Airline Officials Say Delta Service Much Improved

Monday, May 19, 2014 - by Hollie Webb

Chattanooga Metropolitan Airport Authority Commissioner Lynda Griffin said Monday that Delta Airlines is "trying really hard to get back to their old reputation of being 'the passenger's airline.'"

After talks with the airline, CMA President and CEO Terry Hart said that Delta was fighting a perception more than actual problems with service.

He said, according to data, Delta has operated at a 98 percent completion rate in the Chattanooga market in recent months.

He said, "If you factored in the weather cancellations in January and February, it operated at 97.4 percent."

He also said that all airline companies had experienced increased flight cancellations over the past year because of new Department of Transportation rules.

According to the new regulations, customers cannot sit on a plane longer than three hours without the plane taking off. If the airline keeps anyone longer than three hours, the airline will be fined $20,000 per customer.

Because of this, airlines concerned about inclement weather often cancel flights altogether rather than risk delays and subsequent fines, Mr. Hart said.

Delta is also one of many airlines currently phasing out its 50-seater regional jets. Because of rising fuel costs, 50-seater aircrafts are no longer economical. Aircrafts seating 70 to 90 passengers are becoming the new standard.

President Hart also reported that some of Delta's customer service troubles had come from its partnership with ExpressJet Airlines, one of the largest feeders into its hubs. However, Delta has said it is focused on improving this.

Still, he said, "The attention has been placed on our market."

President Hart noted, "Since we've talked, we have not seen a cancellation in the Chattanooga market."

He also said, "There are many good stories that are going on in this community...The carriers just got out of a lot of down years and are finally back to profitability."

In addition to working with Delta, President Hart has also been in talks with United Airlines. He said, "It's a challenge but I'm going to continue to push on that. My target market will be New York."


Latest Hamilton County Jail Booking Report

Here is the latest jail booking report from Hamilton County: ALLMON, MELISSA LYNNE  1608 NORTH CHESTER ROAD HIXSON, 37343  Age at Arrest: 26 years old Arresting Agency: Hamilton County VIOLATION OF PROBATION (POSS. OF CONTROLLED SUBSTA --- ANDERSON, ANDREA AUSTIN  1109 COPPERWOOD DRIVE HIXSON, 37343  Age at Arrest: 31 years old Arresting ... (click for more)

Retired Police Chief Freeman Cooper Awarded Top Law Enforcement Honor

The Tennessee Association of Chiefs of Police held its 2016 Annual Conference in Chattanooga.  This year’s Joe Casey Award went to Retired Chattanooga Police Chief Freeman Cooper. The award was presented by TACP Past President and Retired Metro Nashville Police Chief Joe Casey to Chief Cooper in the company of police chiefs and dignitaries from across the ... (click for more)

Pedestrians Have The Right Of Way - And Response (2)

Often I visit Gold's Gym at Chestnut and 4th Street. I  park in the theater parking lot at Broad and 4th Street.  I depend on the walk signs to get me there safely.  Most days I almost get hit by someone turning left or right coming from the exit ramp off 27 or turning right on 4th street from Chestnut. This happened yesterday as I was almost mowed down by a garbage ... (click for more)

Roy Exum: The Gold & Ivory Tablecloth

Not long ago, in my morning reading, I happened across an obscure tale about a special tablecloth. And, as things like this are more and more wont to do, I was instantly blessed by this story. As I tracked down its origin, I learned it originally appeared in a 1954 edition of Reader’s Digest. Written by the Rev. Howard C. Schade, who at the time was the pastor of the First Reformed ... (click for more)

McColley Scores 4 TDs As McCallie Crushes Blackman, 49-10

Senior running back Shawn McColley struck early and often Friday night, scoring McCallie’s first four touchdowns and propelling the Blue Tornado to a 49-10 rout of Blackman at Spears Stadium. Once the game started at 8 p.m. – there was a 30-minute lightning delay – the Blue Tornado needed just 60 seconds to get on the scoreboard. McColley did the honors from 10 yards out. ... (click for more)

Notre Dame Beats Tyner In Weather-Delayed Game, 25-7

The Tyner-Notre Dame football game finally ended early Saturday morning. After enduring a so-called weather delay that sent the two teams to their dressing rooms for almost two and a half hours, the home-standing Irish improved to 2-0 with the 25-7 non-district win at Notre Dame. Sophomore kicker Andy McMeen squibbed a line-drive kick 35 yards for a field goal with 2:10 ... (click for more)