BlueCross Set To Launch Consumer Information Centers

Thursday, May 29, 2014

Understanding the increasing role that consumers play in choosing their health plans, BlueCross BlueShield of Tennessee will launch two consumer information center concepts this fall.

The centers are designed to test new ways to make it easier for consumers, especially those who may be currently uninsured, to learn about health plan options, benefits and wellness. They will complement BlueCross broker partners and digital platforms which serve as primary channels to reach and educate Tennesseans.

BlueCross will open one center in the Nashville market in an existing site yet to be chosen. The other concept is a mobile unit that will provide flexible support for open enrollment periods and community outreach efforts across Tennessee. The mobile unit will initially focus on the Memphis market.

“We want to provide a place for people to go to get their questions answered,” said Henry Smith, senior vice president of operations and chief marketing officer for BlueCross. “We realize that health care can be complex and even confusing, in particular for those who have new coverage or are considering it for the first time. That’s why we continue to explore new ways to connect with consumers to deliver the information they need in ways that are meaningful and beneficial to them.”

Both centers will be staffed with highly trained advisers. They will help consumers navigate a variety of health and wellness topics, including how to access health plan benefits.




Bradley County EMS Reviews And Drills For Infectious Diseases

With the growing concerns of infectious disease, Bradley County EMS is being proactive and reviewing their infectious disease protocols. Current policies and procedures are being reviewed and updated. Personal protection equipment has been updated as well to provide the best protection to the EMS responders. Emergency responders are exposed to a variety of contaminates on ... (click for more)

Morning Pointe Of Hixson Celebrates 5th Anniversary

Morning Pointe of Hixson Assisted Living and Alzheimer's Memory Care is turning five. Officials said, "Come celebrate. Experience a day in the life of a Morning Pointe resident. Enjoy food, special activities and entertainment. Plus autograph the newly-released Hixson Family Genealogy Book. "   There will be a Kindermusik demo, mini art and baking classes along ... (click for more)

Additions And Improvements At Camp Jordan Arena Coming Soon

Additions and improvements are coming to Camp Jordan Arena in the near future. At the Thursday night meeting of the East Ridge city council, approval was given for buying new playground equipment. It will come from Gametime, a locally-based company. The VP of Marketing lives in East Ridge and made a proposal to set up the playground at Camp Jordan so his company could use it for ... (click for more)

Teenager Killed In ATV Accident Thursday Night

Damon Lee Jones, 15, was killed Thursday night in an ATV accident in Walker County. It was reported he was riding with a 17-year old, when they tried to enter a church parking lot, but ran into a cable barrier. The accident happened on Dunwoody Road in LaFayette. The other rider, identified as Timothy J. Wallin, was not injured.   (click for more)

Tom Dugan Was A Good Man

Tom was my boss for most of my 36 years at Carta.  At the ceremony where I was awarded my 30-year service award, Tom said, "Don disagrees with 85% of my decisions, but I wish I had 80 more employees just like him." This kind of indicates our relationship. When I asked him to help with my plans for a reunion for the group of Veterans that I served with in Vietnam, he quickly ... (click for more)

Roy Exum: A Veterinarian’s Horse Sense

I suspect you’ve heard by now that a doctor in New York City, who volunteers with “Doctors Without Borders,” just got back from the African nation of Guinea on October 17 – last Friday – and on Thursday tested positive for the deadly Ebola virus. Luckily, he came in actual contact with only a few people but he reportedly rode a subway, took a taxi, went on a three-mile run and ... (click for more)