DoubleTree Hotel Associates Awarded For Excellence

Monday, June 23, 2014

The DoubleTree Hotel by Hilton Chattanooga/Downtown has earned its fifth consecutive “Outstanding” score for its achievements in overall service quality.

Hilton Worldwide conducts semiannual Quality Assurance Evaluations for all its hotels to assess various service and property metrics. The DoubleTree Hotel, which is owned and managed by Chattanooga-based Vision Hospitality Group, exceeded brand expectations by receiving “Outstanding” scores in vital areas such as “Cleanliness” and “Brand Standards.”

Finishing 2013 in the top five percent of the DoubleTree brand nationwide was alone a proud achievement, but according to General Manager Bill Mish, earning consecutive high marks from the brand has been a testament to the team of associates at the hotel. In recognizing the hotel, Hilton referred to the team as the “elite of the elite.” 

“Our hotel is and has always been a beautiful property, but it’s the people who are truly outstanding,” Mr. Mish said. “It is their constant dedication to excellence that has shaped our team and established the first-class service that we provide.”

At the company’s annual awards gala last spring, Vision presented the DoubleTree Hotel team with an award for their achievements in Quality Assurance as well as the President’s Award for Exceptional Service, which recognizes hotels that provide exceptional guest service. Additionally, the Ish Patel Award for Community Service was given to the DoubleTree Hotel associates for their ongoing commitment to making Chattanooga a clean, safe and prosperous city. 




TBI Releases Annual Statewide Crime Study, Revealing Increases Across Tennessee

The Tennessee Bureau of Investigation released its 2017 ‘Crime in Tennessee’ report on Friday, revealing a slight overall increase in reported instances of crime in the most recent reporting year. The annual study compiles data reported from each law enforcement agency in the state through the Tennessee Incident Based Reporting System (TIBRS). The TBI’s sophisticated crime ... (click for more)

Reliance Partners Announces New V.P. Of Risk Services, John Seidl

Reliance Partners announced the addition of John Seidl as V.P. of Risk Services. Mr. Seidl is recognized as a leading expert in DOT commercial transportation compliance.   As a former Wisconsin State Motor Carrier Trooper and FMCSA investigator with more than 20 years of experience in risk services, Mr. Seidl is well-versed in the transportation insurance space. He ... (click for more)

1 Person Killed In Plane Crash At The Collegedale Airport

A person was killed in a plane crash Friday evening. Charles Swain, who is the director of the airport said the plane is a total loss. It was a single-occupant plane. He said the plane was taking off when it crashed. The FAA and NTSB are investigating the accident. (click for more)

TVA Issues Water And Road Traffic Cautions In Areas Of Savannah Creek, Harrison Bay And Chickamauga Marina

The Tennessee Valley Authority is issuing water and road traffic cautions for transmission line work that will span from just north of Savannah Creek to Chickamauga Dam. This work is part of several projects to upgrade TVA’s transmission system to ensure continued delivery of 99.999 percent reliable power. Area residents should expect to see helicopters working in this area ... (click for more)

A Tribute For My Brother – Sgt. Jonathan Gardner, U.S. Army

Seven years ago today, my family and I found out that my brother, Sgt. Jonathan D. Gardner, was seriously injured by a roadside bomb, (explosively formed penetrator - EFP), while on a mission in Kuwait. The EFP went through the bottom of his seat and put a softball size hole in his upper thigh. The doctors said that if the bomb had entered the Humvee an inch to the right, he ... (click for more)

Roy Exum: The Black Telephone

If you have never seen one in an antique store you wouldn’t know that the first telephones were contained in a not-so-small wooden box that had a snout-looking mouth piece and a separate speaker that you would hold on your ear while you talked. This was many years ago when phones were fun as compared to today’s tiny cell phones that rudely interrupt us from the task-at-hand both ... (click for more)