DoubleTree Hotel Associates Awarded For Excellence

Monday, June 23, 2014

The DoubleTree Hotel by Hilton Chattanooga/Downtown has earned its fifth consecutive “Outstanding” score for its achievements in overall service quality.

Hilton Worldwide conducts semiannual Quality Assurance Evaluations for all its hotels to assess various service and property metrics. The DoubleTree Hotel, which is owned and managed by Chattanooga-based Vision Hospitality Group, exceeded brand expectations by receiving “Outstanding” scores in vital areas such as “Cleanliness” and “Brand Standards.”

Finishing 2013 in the top five percent of the DoubleTree brand nationwide was alone a proud achievement, but according to General Manager Bill Mish, earning consecutive high marks from the brand has been a testament to the team of associates at the hotel. In recognizing the hotel, Hilton referred to the team as the “elite of the elite.” 

“Our hotel is and has always been a beautiful property, but it’s the people who are truly outstanding,” Mr. Mish said. “It is their constant dedication to excellence that has shaped our team and established the first-class service that we provide.”

At the company’s annual awards gala last spring, Vision presented the DoubleTree Hotel team with an award for their achievements in Quality Assurance as well as the President’s Award for Exceptional Service, which recognizes hotels that provide exceptional guest service. Additionally, the Ish Patel Award for Community Service was given to the DoubleTree Hotel associates for their ongoing commitment to making Chattanooga a clean, safe and prosperous city. 



Chattanooga Chamber Presents Business Calendar For March 28-31

TUES/28 Reality Check at Ivy Academy 9:45-11 a.m. Mile Straight Baptist Church: 8448 Springfield Rd. Reality Check teaches 9th graders budgeting and emphasizes the connection between education and income by having roleplay as heads of household with a set budget. To volunteer for this Chattanooga Chamber career readiness program, contact Cathy Humble at  423.763.4321 ... (click for more)

TN Supreme Court Holds That Indigent Prisoner's Case Was Properly Dismissed

The Tennessee Supreme Court has held that an indigent prisoner’s case was properly dismissed pursuant to Tennessee Code Annotated section 41-21-812 when the prisoner had outstanding unpaid court costs from prior litigation.  Tennessee Code Annotated section 41-21-812 authorizes the rejection of certain new claims in court from an indigent inmate who has unpaid fees, taxes, ... (click for more)

Storm Costs EPB $2.5 Million; Smart Grid Helped Ease The Pain

Tuesday night's fierce storm cost EPB an estimated $2.5 million, President David Wade said Friday. He said the city utility will have to bear all the cost - unlike when it got federal aid after spending $18 million following tornadoes that raked the Chattanooga area in 2012. Mr. Wade said EPB's Smart Grid helped ease the pain, bringing back online about 27,000 affected customers ... (click for more)

1 Killed, 1 Injured In Brainerd Shooting

One person was killed and a second person injured in a shooting in Brainerd on Thursday night. The call was to 3301 Pinewood Ave. at 7:05 p.m. It was reported that a silver vehicle was seen leaving the scene. One of the persons shot, 23-year-old Antonio Baldwin, died during surgery. The injury to William Daniel, 21, is not life-threatening. Police said both of the ... (click for more)

Slaxxon Regret

Back in the seventies my three oldest brothers had a buddy named Steve Slack. “Slack” was a star soccer player at Baylor and he grew up on Lookout Mountain, which is where I grew up. He and Jimmy, Henry and Bill went to the University of Virginia where they were roommates in an old, beat up house that was painted pink. Naturally, the place became known as the “Pink Palace” but lest ... (click for more)

Roy Exum: The Scottsboro Boys

There is a good-sized train tunnel that runs under the northern tip of Lookout Mountain, right next to Cummings Highway. It was inside that tunnel on this very weekend 86 years ago, that the worst tragedy in the fabled history of the South was born. This was during the tight grip of the Depression and about two dozen hobos had jumped the train from the time it left Southern Railway's ... (click for more)