TDOT's HELP Program Celebrates 15 Years Of Service

Tuesday, July 01, 2014

From flat tires and empty fuel gauges to major interstate incidents, TDOT’s HELP program is celebrating 15 years of service in Tennessee’s urban areas.  HELP trucks began rolling in Nashville and Knoxville in the summer of 1999.  Service began in Memphis and Chattanooga in the summer of 2000.  Since the program launched, TDOT’s HELP drivers have responded to more than 1.8 million calls for various types of assistance. The number of HELP operators has also tripled since the program began, with 71 operators statewide working in three shifts seven days a week. 

“Motorists in our urban areas have come to depend on the timely and professional service of TDOT’s HELP trucks,” TDOT Commissioner John Schroer said. “Our operators are also key partners with police and other first responders during serious incidents, all in an effort to clear our highways as quickly as possible and keep traffic moving. They are a wonderful asset to the department.” 

Each minute that a lane is blocked can translate into five minutes of delays for motorists.  These delays can be dangerous for drivers and can lead to chain reaction accidents that further tie up Tennessee interstates.  TDOT’s HELP program works to reduce traffic congestion, improve safety and assist motorists who may be stranded on roadways.   

“Our drivers care deeply about their jobs and the service they provide,” Commissioner Schroer added. “They often work long hours during major incidents, and face incredible risks each and every day. The gratitude shown by motorists gives them a sense of enormous pride in what they do.” 

TDOT HELP drivers receive extensive traffic control and emergency response training.  Each truck is equipped with traffic control devices, first aid supplies, and defibrillators.  Drivers also participate in more extensive training for natural disasters and specialized vehicle recovery techniques.


Traffic Pattern Redesigned In St. Elmo On Tennessee Avenue

The intersection of Tennessee Avenue at W 40th Street has been redesigned as a “T” Intersection.  The triangular island has been removed and northbound Tennessee Avenue now has a stop sign at the intersection with W 40 th  Street.  This project reduces the number of conflict points from the three sided intersection, calms traffic entering the St Elmo neighborhood, ... (click for more)

Lecture On The Trail Of Tears Is Nov. 10

The Friends of Moccasin Bend present the third of the three programs that comprise their ninth annual Fall Lecture Series on Monday, Nov. 10, at 7 p.m. in UTC’s University Center Auditorium. Featured speaker will be Supreme Court Justice of the Cherokee Nation and Executive Director of the National Trail of Tears Association Troy Wayne Poteete. Justice Poteete’s topic is the ... (click for more)

Two North Shore Sold To Pennsylvania Real Estate Firm For Almost $24 Million

The Two North Shore commercial development on Manufacturers Road in North Chattanooga has been sold to a Pennsylvania real estate firm for  $23,983,363. Steve Arnsdorff, who developed the successful center from the ground up and has continued to manage it, said the deal closed last week. He said the sale for the property at 319 Manufacturers Road is to Stoltz Real Estate ... (click for more)

Lookout Valley Middle High School Closed Friday Due To Water Main Break

County school officials said late Thursday night that LookoutValley Middle High School will be closed Friday due to a water main break. Officials said, "This is an official message from the Hamilton County Department of Education to the parents, faculty, and staff of Lookout Valley Middle High School.  Please accept our apologies for the lateness of this message. "Due ... (click for more)

Thanks For Publishing The Stokes Photo Book

I pre-ordered the Stokes Photo Book and picked it up Wednesday . The covers and content are very high quality and contain photos you will not see anywhere else.  This book of photos is worth much more than $35.  I have seen many historic photos of my hometown Chattanooga, but this collection is amazing. My favorites are National Cemetery, Confederate Cemetery near ... (click for more)

Roy Exum: Saban: ‘Ratings Don’t Matter’

When the first College Football Playoff rankings were released earlier this week, Alabama football coach Nick Saban got it right on the button when he shrugged, “I don't even care, to be honest with you." "To me, none of it matters, What does it matter?” he laughed at the Tide’s No. 6 ranking. “I mean, it only matters where you end up at the end. So what matters to us is how ... (click for more)