EPB Should Cover Its Service Area Before Expanding - And Response

Saturday, July 12, 2014

How about providing service to all your customers in the Chattanooga area before you go outside the area?

I live at the Reserve At Lakeshore and we don't have EPB Internet service available because EPB will not install it unless the property owner gives them exclusive rights as provider for Internet/TV services. 

EPB was very adamant about fighting for rights to provide another cable service in Chattanooga and preventing a monopoly for Comcast and now they are pulling the same nonsense.

Unhappy Customer,

Johnny Wilson  

* * * 

Mr. Wilson, 

Thank you for your interest in EPB Fiber Optics. We encourage competition, which we believe benefits customers and the community. In that spirit, we do not ask property owners for exclusive rights to provide Fi-Speed Internet, Fi TV or Fi Phone services, and have no plans to do so in the future.  

EPB Fiber Optics will continue working with rental property owners who give us the opportunity to provide their tenants a choice of services. We hope to have the opportunity to serve you in the future. 

Warmest regards,
John Pless
EPB Public Relations

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