Hospitality And Tourism Management Courses Offered At Chattanooga State

Thursday, August 7, 2014

The growth and expansion of the hospitality and tourism management sector has led to Chattanooga State offering a new Hospitality and Tourism Management initiative. According to Dean Barry Jennison, the College will offer three evening courses, three credits each, beginning this fall.

The first course, Introduction to Hospitality and Tourism Industry, HTM-101, is a basic overview addressing professionalism, customer service, sustainability, civic engagement, and ethics, a historical perspective integral to the industry.

Lectures by food service, lodging and tourism company executives will help students understand industry trends. This class will be offered on Monday evenings from 5:30-8:30 p.m.

Sanitation and Health in the Service Industry, HTM-110, explores food safety and other health related issues. Offered on Wednesday evenings from 5:30-8:30 p.m., students will learn sanitation principles vital to hospitals, schools, hotels, cruise ships, airlines, and international travel.

Lastly, the management portion of the program, HTM-120, Front Office Operations, will guide students through the guest cycle clarifying the key operational issues involved in achieving guest satisfaction, emphasizing both technical and service issues. Creating a memorable guest experience through cooperative efforts between other hotel departments is key. Human resource management, business forecasting, revenue management, and budget planning will help prepare students to take the AHLEI certificate exam for this course. This class meets Thursday evenings from 5:30-8:30 p.m.

According to Dan Zink, corporate training and continuing education manager, “Teaching leadership will be a big component of all the classes.” He adds, “The industry is known for having fun and active jobs and our intention is to make the classes fun and active as well.”

The Bureau of Labor Statistics occupational outlook for 2012-2022 in this field cites up to 33 percent growth. Classes start Aug. 25. For more information about these classes and additional business classes, call Business and Information Technologies at 423-697-4462 or visit www.chattanoogastate.edu.


Tennessee Board Of Regents Appoints 4 Executives To Help Lead Unified Community And Technical College System

A Tennessee Board of Regents committee on Thursday approved four administrative appointments recommended by Chancellor Flora Tydings as part of a strategic reorganization of the TBR system office to reflect its streamlined mission as a unified community and technical college system under the state’s FOCUS Act. The chancellor outlined the reorganization in a special ... (click for more)

Tennessee Highway Safety Office, Partners Advocate For Teen Safety During Prom, Graduation

Prom and graduation celebrations should be enjoyable, safe experiences for everyone. The Tennessee Highway Safety Office (THSO) is partnering with the Tennessee Alcoholic Beverage Commission (TABC), Students Against Destructive Decisions (SADD), and AAA – The Auto Club Group to promote teen driver safety during prom and graduation season. According ... (click for more)

County School Teachers To Get 3% Raise Under Balanced County School Budget

Hamilton County Schools teachers are slated to get three percent pay increases under the balanced budget approved by the School Board on Thursday afternoon. That comes on top of a two percent hike last year. Lee McDade, assistant superintendent, said a large influx of cash came from the state, and Governor Bill Haslam outlined that it was to raise the pay level for teachers. ... (click for more)

Law Enforcement Shuts Down Convenience Store Near College Hill Courts As Public Nuisance

Law enforcement on Thursday took steps to shut down a convenience store near the College Hill Courts as a public nuisance. The action was taken after District Attorney Neal Pinkston filed a petition with Criminal Court Judge Tom Greenholtz about the Westside Shop. The store is operated by Salma Ambo, and the real property is owned by AAA Investment Properties LLC. The petition ... (click for more)

White Coat Syndrome And The Medical System - And Response (2)

Today I wish to share what I am feeling as a patient in our medical system. I am too old to put on airs at this point, and this is too pervasive of a problem for me to contain.   As I enter my AARP years, I am faced with so many medical encounters that evoke all kinds of uncomfortable feelings. I dread physician’s appointments riddled with government regulatory hypocrisy, ... (click for more)

Roy Exum: County Commissioners Not Getting Bang For Their School Bucks

The Hamilton County School Board passed a balanced budget to present to the County Commission at a Special Called Meeting on Thursday night. They also attached a prioritized list of $24.5 million in critical needs for the County Commission to consider that will never see the light of day. The long and short of it is easy to see -- the County Commissioners have had enough. It ... (click for more)