Hospitality And Tourism Management Courses Offered At Chattanooga State

Thursday, August 7, 2014

The growth and expansion of the hospitality and tourism management sector has led to Chattanooga State offering a new Hospitality and Tourism Management initiative. According to Dean Barry Jennison, the College will offer three evening courses, three credits each, beginning this fall.

The first course, Introduction to Hospitality and Tourism Industry, HTM-101, is a basic overview addressing professionalism, customer service, sustainability, civic engagement, and ethics, a historical perspective integral to the industry.

Lectures by food service, lodging and tourism company executives will help students understand industry trends. This class will be offered on Monday evenings from 5:30-8:30 p.m.

Sanitation and Health in the Service Industry, HTM-110, explores food safety and other health related issues. Offered on Wednesday evenings from 5:30-8:30 p.m., students will learn sanitation principles vital to hospitals, schools, hotels, cruise ships, airlines, and international travel.

Lastly, the management portion of the program, HTM-120, Front Office Operations, will guide students through the guest cycle clarifying the key operational issues involved in achieving guest satisfaction, emphasizing both technical and service issues. Creating a memorable guest experience through cooperative efforts between other hotel departments is key. Human resource management, business forecasting, revenue management, and budget planning will help prepare students to take the AHLEI certificate exam for this course. This class meets Thursday evenings from 5:30-8:30 p.m.

According to Dan Zink, corporate training and continuing education manager, “Teaching leadership will be a big component of all the classes.” He adds, “The industry is known for having fun and active jobs and our intention is to make the classes fun and active as well.”

The Bureau of Labor Statistics occupational outlook for 2012-2022 in this field cites up to 33 percent growth. Classes start Aug. 25. For more information about these classes and additional business classes, call Business and Information Technologies at 423-697-4462 or visit www.chattanoogastate.edu.



Tennessee Making Changes To Testing

The Tennessee Department of Education announced at a noon press conference on Thursday some changes to the state TNReady test that teachers, administrators and superintendents have been asking the state to make. Among the changes include rebidding the testing contract, refining the current Questar contract, revising timeline for online testing, and engaging more teachers. These ... (click for more)

UTC Honors College Students Receive National Scholarships

Four students in the UTC Honors College have received the Benjamin A. Gilman International Scholarship, awarded by the U.S. Department of State to help students afford to study abroad.  Two UTC students were given the scholarships for study-abroad trips over the summer while the other two are for fall trips.  The students are:  Summer Austin Holdsworth, ... (click for more)

Attorney Davis Says Other Driver In Styles Case Pulled Gun While Driving Wildly; Denies Radio Host "Blacked Out"

Attorney Lee Davis said the other driver in a Friday road rage incident in Hixson pulled a gun on radio personality Jeff Styles while driving wildly.  He denied that the talk show host blacked out.  Jeff Styles, who was shot in the forearm, was charged with aggravated assault and vandalism. The other driver, Nickolas Bullington, was not charged. Police said ... (click for more)

Floyd Charged With Fighting Police Officer On Station Street In Incident Caught On Video

Police have charged 21-year-old William Alexander Floyd after a fight with an officer on Station Street that was caught on video and quickly shared on social media. Floyd, of Ringgold, Ga., was charged with assault, disorderly conduct, vandalism, public intoxication and resisting arrest. Police said they were providing crowd control in front of Regans Dance Club when a fight ... (click for more)

Will Chattanooga Miss Another Reinvestment Opportunity?

In April, First Tennessee Bank and the National Community Reinvestment Coalition announced an agreement on a $3.9 billion reinvestment plan for economic development in low to moderate income communities under the 1977 Community Reinvestment Act. The Chattanooga Times Free Press soon followed with an article reviewing the plan in depth. The plan presented Chattanooga, as well as ... (click for more)

Roy Exum: Are We Like Nazis?

Four years after William Styron’s best-seller ‘Sophie’s Choice,’ had achieved the highest height of an atrocity that the literary world had known at the time, a little girl who was birthed the same year as the book (1979) was cast as Meryl Streep’s daughter in the movie. The four-year-old blonde knew nothing about evil, not to mention the Holocaust, but she became enamored with ... (click for more)