EPB wants the community to be aware of a door-to-door scam involving people impersonating EPB Fiber Optics employees.
Reports are that two men have approached residents in the Black Creek Community, claiming other providers have merged and that EPB Fiber Optics is offering a discount for Internet and TV services if they sign up and pay right away. This is a scam. EPB does not use door-to-door solicitation for service or to collect payments.
Additionally, EPB customers continue to be targeted by telephone scams, where they are told their electric service will be disconnected unless immediate payments are made with a reloadable debit card.
While EPB does give courtesy calls to remind customers of past due accounts, they never ask customers to make immediate payments with pre-paid debit cards.
EPB is asking customers who get a visit from these door-to-door solicitors to call police and give a description of the imposters. Anyone who gets a call from a person claiming to represent EPB demanding immediate payment should call 648-1372.