Food City is rolling out a new program that officials say "will revolutionize traditional grocery shopping." Their new GoCart curbside pick-up is currently available at select locations throughout their market area, with plans to continue expanding the program to additional locations in the coming months.
“At Food City, we’re always looking for ways to bring added value and convenience to our shoppers,” said Steven C.
Smith, Food City president and chief executive officer. “Our new GoCart program is literally changing grocery shopping as we know it.”
Food City’s GoCart program allows customers to select their purchases on-line. Their order is filled by a professional shopper and loaded into their vehicle when they arrive at the store. And, they can pay by credit or debit card without ever leaving their vehicle. Food City charges a service fee of $4.99, regardless of the order size.
“GoCart combines the added convenience of drive-thru service with the personalization of on-line shopping. It’s truly the best of both worlds,” said Mr. Smith.
Customers wishing to try the program should visit Food City’s website to create an account or log into their existing foodcity.com account. Once they select the nearest GoCart store as their home store, they can shop from thousands of items, including weekly specials or search departments to add items to their cart. The Quick Cart feature also allows shoppers to view previously purchased products, which can be added by item, category or an entire list in a single click. Customers also have the option to add digital coupons to their cart. They can select a pick-up time that fits their schedule, ranging from as little as three hours after the order is placed to several days in advance. Once they review their list, making changes as needed and submit their order, special requests can be added for their professional shopper on the cart summary page. Purchases can be paid for by debit or credit card either online or at curbside. Upon arrival at the store, they pull up to the curb and their professional shopper will load their groceries for them.
“Our Food City professional shoppers are trained to carefully review the notes and requests submitted with each order to ensure our valued customers receive the correct items in the quickest, most convenient manner possible,” Mr. Smith added.
Food City GoCart is currently available at the following locations:
Food City #458, 215 Cassidy Blvd., Pikeville, KY 41502
Food City #605, 1205 N Eastman Road, Kingsport, TN 37664
Food City #607, 2310 Sandstone Drive, Morristown, TN 37814
Food City #629, 920 N State of Franklin Rd., Johnson City, TN 37604
Food City #641, 4307 N Roan Street, Johnson City, TN 37615
Food City #651, 1610 W. Broadway Ave., Maryville, TN 37801
Food City #667, 741 Dolly Parton Pkwy., Sevierville, TN 37862
Food City #674, 5941 Kingston Pike, Knoxville, TN 37919
Food City #679, 7350 Clinton Highway, Powell, TN 37849
Food City #681, 1199 Oak Ridge Turnpike, Oak Ridge, TN 37830
Food City #694, 284 Morrell Road, Knoxville, TN 37919
Food City #703, 5604 Hixson Pike, Hixson, TN 37343
Food City #712, 255 Ocoee Crossing North, Cleveland, TN 37312
Food City #727, 3901 Dayton Blvd., Red Bank, TN 37415
Food City #773, 1667 Ooltewah-Ringgold, Ooltewah, TN 37363
Food City #821, 1320 Euclid Avenue, Bristol, VA 24201
Food City #823, 396 Towne Centre Drive., Abingdon, VA 24210