Lousy Concessions At UTC - And Response (2)

Monday, November 5, 2018

UTC, or whoever was in charge of the concessions at the Trump rally, had to know how many people were going to be there and how long they were going to have to wait outside with little to nothing to eat or drink for hours prior to getting in the doors. I waited in line from 4 to shortly after 6:30 when the concession stand abruptly closed its windows and decided it was time to go home.

Plenty of people waited hours as I did only to go back to my son and say I’m sorry but I guess you will get McDonalds on the way home.

I would never had stood in line that long if it wasn’t for my son who waited patiently outside for hours to get in and I know he had to be hungry and thirsty. 

I guess the concession folks must have been Hillary supporters.

Jimmy Gray

* * * 

You beat me to this article but I wasn’t going to blame the workers. Their inefficiency can only be blamed on the management staff, which was Aramark as of a few years ago. The girls I saw worked their tails off and were sweating.

The process in itself is a flawed one. Selling labor intensive products. A slow credit card/debit card process wasn’t any help. They probably missed out on $100,000 last night in potential revenue, and that’s low balling. I guess the university isn’t big on making money at events. 

The layout was no different than it is at basketball events so I’m not trying to hear any excuses about the secret service. With that in mind, they need to do a study to improve, being that they’re a university. They’re fooling themselves if they believe this doesn’t effect people’s willingness to come to events.  

A university or government entity is where you can see just how badly a failed business idea can be implemented, time and time again. It’s definitely something that needs to be addressed. University dining runs like a sewing machine and concessions at events shouldn’t be any different. Make McKenzie Arena Concessions Great Again.

James Berry

* * *

The last time I was at the arena was for a Cirque du Soleil performance. I had a good meal before going, hydrated myself well, and dropped good quality “snacks” in my pockets.

Relying on a high priced, low quality concession stand to feed and water you is a mistake. I don’t visit any entertainment venue with dreams of the food there. I suggest you investigate a camel pack for fluids and save your money. I’m glad you weren’t facing a disaster situation. 

Teddy Ladd



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