Brock Insurance Agency has been selected to be part of the group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.
"Only 267 independent agencies throughout the U.S. qualified for inclusion in the 2019 Best Practices Study," officials said. "An IIABA affiliated state association or an insurance company must first nominate the agency, which then must qualify based on outstanding customer retention, growth, stability and financial management.
More than 1,300 agencies were nominated this year.
"The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual study of leading independent insurance agencies, which is conducted for IIABA by Reagan Consulting of Atlanta, Ga., documents the business practices of these high performance agencies and urges others to adopt similar practices."
“This is a tremendous honor and we are extremely proud to be recognized alongside the top run agencies in the country. It’s a testament to the hard work and dedication our team has to being the best run agency for our customers and community” says Vice President Ramsey Brock.