City Of Chattanooga Departments Unveil New Reservation System

Friday, February 8, 2019

The City of Chattanooga has a new reservation system that will allow the public to reserve a spot in an Outdoor Chattanooga program or reserve one of the many park amenities with "ease and convenience." Users can view notifications, inbox messages and calendars; browse and register for programs and rent facilities; and print receipts, view account statements and pay balances.
 
"When using the new system, the public should begin by creating an account and ensure they are on the correct tab, depending on the type of reservation they would like to make; either with Outdoor Chattanooga or a park reservation," officials said. 

The new reservation system only accepts payment in the form of a credit card. 
 
Outdoor Chattanooga would like users to know:

Users can access the new online reservation system directly from Outdoor Chattanooga’s website https://outdoorchattanooga.com/programs/. Select the program of interest from the programs page, click on the blue button in the scrolling photo to be directed to the catalog page. The catalog page will contain all Outdoor Chattanooga Activities and Parks Facilities Reservations. Select the activity of interest from the list provided. A list of sessions will drop down, select the preferred date/time. 
From this page, the user can create an account if they don’t already have one, or type in their name to pull up their personal account. Once the activity session is selected and the account is made, the user will go through the checkout process, answering all questions and prompts, and make payment if necessary in order to complete the transaction. If done correctly, a receipt will populate and be sent via email immediately with additional details about the activity they’ve registered for. 
 
The new online system will manage all reservations, payments, cancellations, refunds and waiting lists for all the activities and programs Outdoor Chattanooga offers. Users can still call Outdoor Chattanooga to register for activities and an account will be created for them. 
 
Public Works’ Parks Division would like users to know: 

Users can access the new online reservation system by visiting Parks’ Maintenance website here http://bit.ly/CHAParks. Users can also access the new online reservation system through the 311 App, available on Apple and Google Play, and on 311’s website http://chattanooga.gov/311. 
 
Users can easily search for a type of facility or amenity in one of our Chattanooga Parks by using the “Facility Tags” found on the left search bar. Once a park or park amenity is chosen, available dates will be green on the calendar and available times will appear once your date is chosen. Users should ensure they select the rate and the time appropriate for their reservation. Once users choose to checkout, the system will move users through several prompts that require responses about their reservations, agree, sign and confirm a waiver (facility use agreement), make payment. If done correctly, a receipt will populate and be sent via email immediately with a copy of the facility use agreement and additional rental information. 
 
Should users have questions about reservation and rates please consult our Reservations webpage or call 311 for assistance.


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