Chickamauga Resident Named Top UniFirst Route Service Representative

  • Tuesday, January 18, 2022

UniFirst Corporation has named Route Service Representative Jason Groce of Chickamauga as a 2021 recipient of the company’s Aldo Croatti Award.

Named after UniFirst’s founder, the Aldo Croatti Award is the company’s most prestigious employee honor and is presented to RSRs who retain 100 percent of their customers for an entire fiscal year, while also epitomizing UniFirst’s founding core values of customer focus, respect for others, and commitment to quality. Notably, this year’s recipients met their customer service goals despite the many market challenges presented by the ongoing COVID-19 pandemic.

“The Aldo Croatti Award and its recipients, of course, have special meaning to me as the award was named for my father," said Cynthia Croatti, UniFirst executive vice president. "Our RSRs are the fabric of UniFirst’s incredible team culture and they exemplify our companywide commitment to service excellence and integrity. I'm so proud to recognize these true professionals who always deliver for their customers, and I know Aldo would be equally as proud.”

Mr. Groce, who has worked at UniFirst in Chattanooga for 10 years, delivers and services work uniforms and ancillary facility products to more than 100 area businesses each week. As a recipient of the award, Mr. Groce received a special rewards package that included a cash bonus and an all-expenses-paid vacation for two to Naples, Fl., where he was formally recognized for his achievements alongside UniFirst leaders as part of the company’s annual President’s Club gathering. Mr. Groce will also be recognized with additional intracompany, public, and UniFirst customer communications.

“To earn this recognition, it took a lot of work from the entire Unifirst location, not just me,” Mr. Groce said.

Mr. Groce resides in Chickamauga with his spouse and two children. When he’s not providing service to his customers, Mr. Groce can be found fishing, hunting and wood working.

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