AT&T's Restoration Efforts In Full Throttle In Wake Of Storm Damage In Cleveland

Friday, May 06, 2011

AT&T said on Friday that the company’s restoration efforts in hard-hit areas of Cleveland are in full motion and crews are making substantial progress in the aftermath of devastating storms and tornadoes that swept through the city recently.

In addition to managing ongoing restoration efforts, AT&T has also taken steps to assure that its customers, relief agencies and government organizations are equipped with the means to communicate during this ongoing crisis.

To further help residents and businesses in Cleveland, AT&T has deployed a mobile office on wheels. Those in need can charge phones, place free phone calls and utilize free Wi-Fi and Internet service. The mobile office is located adjacent to the Waterville Baptist Church, 3722 Dalton Pike in Cleveland.

AT&T wireless service is fully restored. AT&T is making steady progress in restoring service to AT&T landline telephones and will continue these efforts for as long as is needed. To assist in this restoration, AT&T has sent more than 200 technicians from the Southwest region to assist with recovery efforts in the Southeast. They are scheduled to work in Alabama, Kentucky and Tennessee to augment the current technician force.

Officials said, "AT&T is committed to providing the best possible service to all of its customers. AT&T wants to hear from any customers affected by the recent storms and urges these customers to call the AT&T service center at 888 757-6500 or visit any of the local AT&T retail store locations, including 1853 Gunbarrel Road in Chattanooga, 4494 Frontage Road NW in Cleveland, and 5681 Hwy. 153 in Hixson to assure they are satisfied with their AT&T service.

"AT&T will work with each customer affected by the storm damage to reach a solution that addresses their specific situation and the impact the storm may have had on their services from AT&T."

To help with disaster recovery efforts in the South after this week's devastating storms, individuals are urged to text "REDCROSS" to 90999 to donate $10 to Red Cross Disaster Relief. No text message fees apply.

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