Chambliss, Bahner & Stophel announced that the firm has been ranked on the BTI Client Service A-Team for the fourth consecutive year. The list, compiled annually by BTI Consulting Group, highlights firms across the country which are committed to delivering client service excellence.
Chambliss was ranked in the top 5 percent of 650 total firms listed and improved its ranking by 19 spots over last year. “It is an honor to be ranked on the list for the fourth time,” said Dana Perry, president and managing partner at Chambliss. “Our primary mission is client service excellence and our clients’ continued confidence in our ability to serve as trusted legal advisors is extremely rewarding.”
The BTI Client Service A-Team is the only 100 percent independent and 100 percent client-driven, unbiased ranking of law firms in the industry. BTI’s approach is to evaluate law firm performance from the client’s perspective and according to its website identifies “law firms delivering the absolute best client service.”
The study’s methodology relies on nearly 300 independent, one-on-one interviews with corporate counsel to delineate — by name and rank — precisely how more than 330 law firms perform along 17 key activities driving superior client relationships.