County Clerk Bill Knowles announced the Clerk’s courthouse driver’s license renewal service will not be available from 8 a.m.-noon on Wednesday. All other clerk services will be available as usual at the Courthouse office and at the Bonny Oaks Tag and Title Branch.
Mr. Knowles said, “This brief closure is in connection with the second phase of a pilot program being conducted by The Clerk’s office assisting the Tennessee Department of Safety and Homeland Security Clerk in implementing the new Centralized Driver License Issuance system for Tennessee. The Hamilton County Pilot began earlier this year on Jan. 11.
“We are pleased to have been selected to pilot this project for other Clerk offices and for the benefit of Driver’s License test stations across Tennessee.
“During this closure the State will install and test a new software update and add a second computer station to better serve motorists in renewing a driver’s license.
“Under the State’s new program, motorists will no longer be handed a laminated renewal license over the counter. Instead, a paper license is issued and the permanent license is mailed by the State to the applicant within 20 days, after security checks have been completed by the Department of Safety. This is one of many changes government is experiencing since the 9/11 attacks.”