EPB Increasing Fiber Optic Speeds; Lowering Customer Prices

Tuesday, September 17, 2013

EPB officials announced Tuesday that its Fiber Optic customers will be getting even faster speeds, while paying lower prices.

Harold DePriest, EPB president, said, "As EPB Fiber Optics commemorates four years of serving Gig City, the country's fastest Internet will be more accessible than ever. All Fi-Speed Internet customers will get automatic speed increases, while the price for a Gig is reduced."

For EPB Fiber Optics residential customers: 

- 50 Mbps customers will increase to 100 Mbps

- 100 and 250 Mbps customers will go to a Gig for the current 100 Mbps price of $69.99

- Current 250 Mbps customers will get a price reduction of $70

- Current Gig customers will get a price reduction from $300 to $70 per month

Residential customers will have two options for the Fi-Speed symmetrical Internet:

- 100 Mbps speed for $57.99

- a Gig for 69.99

Mr. DePriest said, "We launched EPB Fiber Optics four years ago to help our community grown. With the speed increase, Fi-Speed Internet delivers more value for a better quality of life, economic development and educational excellence."

Q&A

Q: When will EPB Fiber Optics customers see their speed increase?


A: All residential and business customers will have their new speeds by 10/1/13.


Q: What has changed to make it possible for EPB to offer the gig at a price so much lower than when it was first introduced?


A: Several things have changed since we were the first company to offer this kind of connectivity community-wide. 

For starters, we’ve re-negotiated the cost we pay for backhaul Internet traffic and are getting a much better rate now.


Also, with over 50,000 homes and businesses connected to our Internet network, we’ve learned a good bit about how to manage it most efficiently.


When we first rolled out the gig in 2010, we had to make educated guesses about the pricing and the effect gigabit users would have on the overall performance of the network. Now, with a few years of experience, we know more and are confident that we can give this gift to our community while maintaining a healthy business.



Q: What does the speed increase say about the health of EPB Fiber Optics business model?


A: The success of our business model is what is making this speed increase possible. We have over 55,000 residential and business customers, we’re exceeding our projections, and we’re continuing to add customers every day. The business model is solid. Solid enough for us to give a pretty nice gift to our customers. 

Q: How many gigabit customers will EPB have once the upgrade goes into effect?


A: As of now, there are 2915 residential and business customers who will, after the upgrade, be gigabit subscribers.



Q: What exactly is the “gig” anyway?


A: The “gig” refers to one gigabit-per-second Internet speeds, which is the equivalent of 1000 megabits-per-second. The national average download speed has recently been reported at 7.4 megabits-per-second. So, the “gig” is 135 times faster than the national average.


Since Chattanooga was the first city in the US to offer this level of connectivity to everyone, we’ve been dubbed “Gig City”.


Q: How does the upgrade affect business customers?


A: All business customers will be upgraded to at least 100 Megabits-per-second (Mbps) and may choose from other speed offerings all the way up to 1 gigabit-per-second. There are more speed tiers available for business customers, and we will contact each customer individually to let them know how the upgrades affect their businesses specifically.


Q: How many customers subscribe to Fi-Speed Internet?

A: Today we have:

·         Nearly 43,000 residential customers subscribing to Fi-Speed Internet

·         Roughly 4500 customers subscribing to Fi-Speed Internet for Business 




Couple Charged In String Of Hold-Ups At Local Convenience Stores

Police have charged an Athens, Tn., man and his girlfriend with armed robberies on two successive days at Lee Highway convenience stores as well as one in East Ridge and two in Catoosa County, Ga. The spree by Payton Chase Cleveland, 22, and Bailey Kristen Roddy, 20, of Ringgold came to an end with their arrest in Chattanooga on Sunday. Police said Cleveland pulled a pistol ... (click for more)

Woman Found In Trunk Of Wrecked Car In Hixson Had Been Shot Multiple Times

A woman whose body was found in the trunk of a car after a wreck on Norcross Road in Hixson on April 7 had been shot multiple times, it was testified on Tuesday. Charges that included criminal homicide were bound to the Grand Jury against  Joshua Mincy, 25. He was also charged with aggravated assault, tampering with evidence, possession of a firearm (convicted felon), ... (click for more)

Tennessee Business Expansions On Rise Across State

In 2016, Tennessee was named State of the Year for Economic Development by Southern Business & Development Magazine based on project totals and the variety of industries that invested in the state and created jobs. To a great extent, Bradley and Polk Counties have benefited from that investment.   From February 2015 to February 2016, Cleveland/Bradley County led the ... (click for more)

Roy Exum: The Public Defender And The Mental Health Court

I am holding in my hand a list of the names of 50 very real people who cost the taxpayers of Hamilton County a combined $3,037.090 in incarceration charges before July 2015. These people live in our county and I dare say it is not completely their fault that they were put in the county jail. Each has a professionally-diagnosed mental illness and today, most regretfully, the County ... (click for more)

Lennex Walker Wins A-AA State Pentathlon

MURFREESBORO -- The final Spring Fling is off to a roaring start for CSAS senior Lennex Walker. The most decorated track and field athlete ever for the Lady Patriots, Walker got the ball rolling with a victory in the Class A-AA Pentahlon at the Dean Hayes Track and Soccer Stadium Monday afternoon by winning three of the five events and finishing first with 3,306 points. Unicoi ... (click for more)

Lookouts End Losing Streak With 4-3 Win At Biloxi Monday

BILOXI, Miss. (AP) -- Felix Jorge allowed just five hits over seven innings, leading the Chattanooga Lookouts over the Biloxi Shuckers in a 4-3 win on Monday. Jorge (4-1) picked up the win after he struck out three and walked one while allowing three runs. T.J. White led the offense with two hits. Ryan Strausborger tripled and his eighth inning walk drove in the game-winning ... (click for more)