EPB Increasing Fiber Optic Speeds; Lowering Customer Prices

Tuesday, September 17, 2013

EPB officials announced Tuesday that its Fiber Optic customers will be getting even faster speeds, while paying lower prices.

Harold DePriest, EPB president, said, "As EPB Fiber Optics commemorates four years of serving Gig City, the country's fastest Internet will be more accessible than ever. All Fi-Speed Internet customers will get automatic speed increases, while the price for a Gig is reduced."

For EPB Fiber Optics residential customers: 

- 50 Mbps customers will increase to 100 Mbps

- 100 and 250 Mbps customers will go to a Gig for the current 100 Mbps price of $69.99

- Current 250 Mbps customers will get a price reduction of $70

- Current Gig customers will get a price reduction from $300 to $70 per month

Residential customers will have two options for the Fi-Speed symmetrical Internet:

- 100 Mbps speed for $57.99

- a Gig for 69.99

Mr. DePriest said, "We launched EPB Fiber Optics four years ago to help our community grown. With the speed increase, Fi-Speed Internet delivers more value for a better quality of life, economic development and educational excellence."

Q&A

Q: When will EPB Fiber Optics customers see their speed increase?


A: All residential and business customers will have their new speeds by 10/1/13.


Q: What has changed to make it possible for EPB to offer the gig at a price so much lower than when it was first introduced?


A: Several things have changed since we were the first company to offer this kind of connectivity community-wide. 

For starters, we’ve re-negotiated the cost we pay for backhaul Internet traffic and are getting a much better rate now.


Also, with over 50,000 homes and businesses connected to our Internet network, we’ve learned a good bit about how to manage it most efficiently.


When we first rolled out the gig in 2010, we had to make educated guesses about the pricing and the effect gigabit users would have on the overall performance of the network. Now, with a few years of experience, we know more and are confident that we can give this gift to our community while maintaining a healthy business.



Q: What does the speed increase say about the health of EPB Fiber Optics business model?


A: The success of our business model is what is making this speed increase possible. We have over 55,000 residential and business customers, we’re exceeding our projections, and we’re continuing to add customers every day. The business model is solid. Solid enough for us to give a pretty nice gift to our customers. 

Q: How many gigabit customers will EPB have once the upgrade goes into effect?


A: As of now, there are 2915 residential and business customers who will, after the upgrade, be gigabit subscribers.



Q: What exactly is the “gig” anyway?


A: The “gig” refers to one gigabit-per-second Internet speeds, which is the equivalent of 1000 megabits-per-second. The national average download speed has recently been reported at 7.4 megabits-per-second. So, the “gig” is 135 times faster than the national average.


Since Chattanooga was the first city in the US to offer this level of connectivity to everyone, we’ve been dubbed “Gig City”.


Q: How does the upgrade affect business customers?


A: All business customers will be upgraded to at least 100 Megabits-per-second (Mbps) and may choose from other speed offerings all the way up to 1 gigabit-per-second. There are more speed tiers available for business customers, and we will contact each customer individually to let them know how the upgrades affect their businesses specifically.


Q: How many customers subscribe to Fi-Speed Internet?

A: Today we have:

·         Nearly 43,000 residential customers subscribing to Fi-Speed Internet

·         Roughly 4500 customers subscribing to Fi-Speed Internet for Business 




Many Waldens Ridge Scenes Featured In Stokes Picture Book

A number of early views of Waldens Ridge are among the rarities found in the Stokes Photo Collection. There are many photos of the roads up the mountain showing streetcars, wagons and early autos. There are scenes at Rainbow Lake, Falling Water Falls, Signal Point and other scenic spots. Several photos are included of the Signal Mountain Hotel. The more than 700 photos ... (click for more)

TWRA Officer Charged With Assaulting Father-In-Law

Agents from the Tennessee Bureau of Investigation have obtained an indictment for a McMinn County man charged with assaulting his father-in-law.   At the request of 10 th  District Attorney General Steve Crump, TBI special agents began investigating William Casey Pittman, an enforcement officer for the Tennessee Wildlife Resources Agency, on Sept. 30. During the ... (click for more)

Chattanooga Has Lost Its Most Popular Citizen - Luther Masingill - And Response

Chattanooga has lost its most popular citizen – Luther Masingill. Although we are saddened we cherish the memories.  All of us have a Luther story.  Mine is the first time I met Luther.  This was before TV and all of Chattanooga listened to Luther on the radio.  I was 12-years-old.  Some of my buddies and I had gone to the State Theater in downtown ... (click for more)

Roy Exum: The Policeman’s Prayer

Every year, when the Law Enforcement Foundation of Greater Chattanooga holds its annual luncheon, it is one of the most heartening displays of what America really believes, down deep inside. The most prominent and influential leaders in the community – well over 1,000 -- gather to pay tribute and pledge their support to our heroes in blue who are unfaltering in their devotion, service ... (click for more)

Signal Mountain Advances In State Volleyball

SMYRNA, Tenn. – It’s a good thing that Signal Mountain volleyball coach Jennifer Redman is a young lady because her heart might not be able to stand the pressure if she wasn’t. Redman’s Lady Eagles were thisclose to being sent to the loser’s bracket in the opening round of the State Volleyball Tournament here at Stewarts Creek High School Wednesday afternoon. Had it been ... (click for more)

Boyd-Buchanan Sweeps Loretto To Open Class A State Volleyball

MURFREESBORO, Tenn. – Playing what coach Alfie Dodd called a sub-par match, Boyd-Buchanan’s Lady Bucs were still good enough to sweep Loretto, 3-0, Wednesday morning in the opening match of the Tennessee Secondary School Athletic Association’s Class A state volleyball tournament at Blackman High School. Set scores were 25-19, 25-14, 25-20. “We advance and we know we can ... (click for more)