Erlanger's New Chief Operating Officer Says Other Hospitals Turn Patients Away When They Can't Pay

  • Monday, February 24, 2014

The new chief operating officer at Erlanger Health Systems says other hospitals turn patients away when they can't pay, and they direct them to Erlanger.

Robert Brooks told hospital board finance committee members on Monday night, "A lot of competing hospitals refuse to see patients who have no ability to pay. They tell them to go to Erlanger."

He added, "One of their strategies is - don't take care of people if they can't pay."

Mr. Brooks made the comments as the board members discussed the increasingly costly "corporate social responsibility costs."

They were pegged at $50,105,938 for the fiscal year to date.

Britt Tabor, chief financial officer, said, "A lot of working people no longer have access to company insurance so our indigent costs continue to rise. A lot of them cannot qualify for TennCare."

Kevin Spiegel, Erlanger president, said one of the indigent care costs underwritten by Erlanger was $239,084 for a ecmo or trach. The intensive care extended over more than 96 hours.

Mr. Spiegel said the patient was a young person with pneumonia. He said, "Without this equipment, he would not have made it."

He said the patient lives very near to the hospital.
Breaking News
Latest Hamilton County Arrest Report
  • 4/23/2026

Here is the latest Hamilton County arrest report. (If your case is dismissed, just email us your name and date we ran it and we will promptly take off. Email to news@chattanoogan.com ) BEARD,ANTONIO ... more

Chattanooga Airport Has Multiple Construction Projects To Keep Up With Record Growth
  • 4/22/2026

The Chattanooga Airport is thriving. March 2026 set a record for enplanements that were six percent over March last year, deplanements were up six percent and cargo was up by four percent. Overall ... more

2 Charged With Animal Cruelty In Walker County Following Dog Death Investigation
2 Charged With Animal Cruelty In Walker County Following Dog Death Investigation
  • 4/22/2026

The observation of a Georgia Department of Family and Children’s Services case manager led to the arrest of a Rossville couple on several animal related charges. Andrew James Groncki, 33, ... more