Interpersonal communications expert Bill Drury returns to the Cleveland/Bradley Chamber of Commerce Tuesday to present a half-day workshop to help members of the business community build teamwork and reduce employee turnover.
Last year Mr. Drury, an interpersonal communications expert, presented two sold-out sessions on “A Passion for Service.” The sessions this year are titled “TEAM 2.0—Together Everyone Accomplishes More.”
“The response was so positive last year that we invited him to return for another half-day workshop to talk about teambuilding in our businesses,” Bernadette Douglas, executive vice president, explained.
Mr. Drury was the national training consultant or the Zig Ziglar Corporation from 1985-1990. He speaks, trains and travels extensively.
Seating is limited, but two identical presentations will be offered for the convenience of local businesses. Session one, 8:30-11 a.m., and session two, 1-4 p.m., will allow employers to send employees in the morning and in the afternoon.
Topics will include 21st century team challenges, building trust—the glue of good team relationships, energizing hard work, taking initiative, solving problems together, giving the gift of honor—mutual respect, and taking charge of your attitude even when you’re having a bad day.
Mr. Drury also will guide participants in recharging the enthusiasm, fun and laughter, improving communication, developing effective listening skills, turning irate co-workers into supportive co-workers, overcoming stress and burnout, and the 29 most important words for great teamwork, said officials.
Registration is $109 per person and $99 for five or more. Cost for nonmembers is $199.
Call the Chamber of Commerce at 472-6587 to register or go online at www.clevelandchamber.com (March community calendar).