EPB Planning To Acquire Office Space In East Sector Of The County

Friday, October 20, 2017
EPB lobby is being renovated since the utility no longer gets much walk-up traffic
EPB lobby is being renovated since the utility no longer gets much walk-up traffic

EPB is making plans to set up office space in the east sector of the county.

David Wade, president and CEO, said the downtown office as well as the Cavalier property off Central Avenue are running out of space.

He noted that it is expensive to continue to fix up old buildings at the utility's property at Oak and Greenwood.

Mr. Wade said many of the employees filling up the office spaces are associated with the rapidly growing fiber optic portion of the business, including those who work in call centers.

When EPB moved into its sparkling downtown headquarters in 2006, fiber optic was just a blip.

Now it brings in so much income that it has allowed EPB to hold down rates by 7.5 percent.

EPB initially projected that it needed at least 30,000 customers to make Fiber Optic a succession. It is closing in on 94,000 customers.

Mr. Wade said the utility is currently renovating some space on the lobby floor of the downtown building. He said it had been envisioned for walk-up traffic. However, he said most EPB customers no longer walk in, but handle their transactions over the phone or Internet or by mail.

He said a section of the walk-up area is being remodeled for call center personnel to use.

Mr. Wade said EPB does make use of some work-at-home personnel, and he said their productivity seems to be high. However, he said the new office space is needed.

EPB personnel in the call centers also do work for some other utilities, including Jackson, Tn., and Opelika, Ala., he said. Mr. Wade said that earns extra income for EPB and helps out the smaller utilities who are venturing into Fiber Optic themselves.

Greg Eaves, EPB chief financial officer, said EPB lost $2.3 million last month due to the mild weather coupled with $893,000 in storm repair costs.

However, the utility is still positive by $1.2 million for the year.

Fiber Optic made just short of $2.5 million for the month and is positive by almost $40 million for the year.



DEML Opens Counseling Practice

Gloria Deml, PH.D, ME.D, BSN of Chattanooga announces the opening of her counselling practice.  She is a 2007 graduate of the National Christian Counselor Association in Sarasota, Fl. and a 2016 graduate from Winchester School of Christian Counseling and Seminary.  Dr. Deml additionally holds a BSN in nursing from the University of Maryland and a master’s in education ... (click for more)

Chattanooga Chamber Calendar Of Events Nov. 20-24

TUESDAY, NOVEMBER 21 Red Bank Council Meeting 12:00-1:00 p.m. Red Bank Community Center: Tom Weathers Drive, behind Erlanger North Speaker: Senator Bo Watson Meetings cost $10. .............................. .............................. .............................. .... (click for more)

Longest-Serving County Official Knowles Is First In Line To Sign Up For New Term

Bill Knowles is one of the longest-serving officials in Hamilton County history, and he's not through yet. County clerk since 1974, he was the first in line on Friday morning to pick up his petition for re-election. Then he beat everyone back with the completed form. Mr. Knowles said, "I ran in 1974 on a campaign of ending the long tag lines. We put in a tax by mail system ... (click for more)

River Gorge Explorer Will Log Final Cruises In January

After operating on the Tennessee River for more than nine years, Aquarium President and CEO Keith Sanford informed staff and volunteers that cruise operations aboard the River Gorge Explorer will be ending in January. “After developing a new strategic plan and carefully evaluating the Aquarium’s resources, we have decided to stop operating the boat,” said Mr. Sanford. “We are ... (click for more)

Signal Mountain Should Be Problem Solvers Around The City

Re: Roy Exum’s “Stay, Signal Mountain, Stay”  Well this article is something to think about. I think the split could go either way, and Signal Mountain schools would still flourish, as they have done for the past several years. What I'm worried about is why Signal Mountain has not yet had the guts to go be problem solvers at Howard, or Tyner, or Central. Why do ... (click for more)

Roy Exum: How Would I Vote?

I don’t know what to think or who to believe in the debacle surrounding Alabama’s Roy Moore and his quest for a Senate seat. I have no earthly idea what he did or how he acted 40 years ago. Heck, I can’t remember what I did or how I acted 40 years ago but I do recall I kissed some minors back then. To be real honest, they were the only ones that would let me, this because I was ... (click for more)