Quickcue, a Chattanooga-based, restaurant-focused, guest-experience platform, raised $2.7 million in private equity during a 60-day, Series A funding round, to launch its vision of enabling exceptional hospitality everywhere. The round opened Sept. 1, and closed on Oct. 31.
This strong financial backing comes just over a month after Quickcue landed Chattanooga-based Craftworks Restaurants and its nationwide locations as its first major customer.
“I think every casual dining restaurant in the country will be using Quickcue or similar technology within three to five years,” said Lex Tarumiaz, Quickcue’s Chairman. “Chattanooga is quickly becoming known as a tech town, Quickcue and its product offering have enormous potential to be a real success story, not only for the benefit of the company, but for all of Chattanooga.”
Officials said Quickcue’s vision is centered on redefining the “conversation” guests have with restaurants, by truly opening communication channels that will improve the overall dining experience. It is a vision that separates Quickcue from other iPad-based reservation, waitlist and notification applications in the casual-dining arena.
“We want to turn every restaurant into “Cheers,” said CEO Bo Ferger. “Our current waitlist, reservation and notification application is one of the most robust in the space, but our vision is to open meaningful dialogue between the guest and restaurant, through rich guest profiles and two-way, mobile communication tools.
Quickcue released its self-named app in July and has been working steadily to build out new products and features to support its vision. The next step in enabling exceptional hospitality will be the introduction of Table Management, which is currently in beta testing and is scheduled for full release through Apple’s iTune’s App Store in January.
Officials said Quickcue is revolutionizing the way restaurants engage their guests. The Quickcue host stand iPad application serves as the hub for restaurants to manage their waitlist, take reservations, and develop rich guestbook profiles that create loyal customers and valuable guest insights. Founded in 2011, and headquartered in Chattanooga, Quickcue is currently available in the Apple iTunes App Store.