Hamilton County 911 Announces Employees Of The Year

Monday, January 13, 2014

Officials at the Hamilton County Emergency Communications District (ECD) announced their annual employee awards at a ceremony on January 9, 2014.

TELECOMMUNICATOR OF THE YEAR:  Amanda Miller, a 3½ year veteran, made it into the national spotlight when she handled a 9-1-1 call from two young girls during a home invasion. Ms. Miller remained on the line with the girls, keeping them calm and directing them to take cover in a bedroom closet.

Her calm, professional demeanor and quick response assisted the dispatcher and ultimately the responding officers who were able to apprehend the suspects at the scene. The girls were unharmed during the incident, and later had an opportunity to meet with Ms. Miller and take a tour of the 9-1-1 Center.

SUPERVISOR OF THE YEAR: Louise Williams, is a second shift supervisor and 33-year veteran.  In previous years, the Supervisor of the Year award has been given to second shift floor supervisors, working under the direction of Ms. Williams. This year, the nominations noted that without her leadership and mentorship, the supervisors working under her would not have excelled as indicated by previous awards. This year’s award recognizes her ability to rally her supervisors and employees to work together as a cohesive group, whether it is for a food drive or during a disaster—she is always fair and willing to guide everyone to participate in extra job responsibilities and additional assignments. In addition to her leadership skills, she continues to serve the District on the 911 Cares Committee.

COMMUNICATIONS TRAINING OFFICER OF THE YEAR:  Cynthia Rowe, a 15-year veteran, continues to be a top notch training officer while also serving on the 911 Cares Committee.  She truly cares about her trainees, fellow co-workers, citizens and her profession. Her nurturing nature is evident in all that she does, making the workplace a better place for everyone.

EMPLOYEE OF THE YEAR:  Dr. Angel Geoghagan has served almost six years with the District as the Standards & Compliance Specialist. Dr. Geoghagan exemplified hard work and dedication to professionalism by providing expert guidance that made it possible for the District to achieve emergency communication center accreditation this year through The Commission on Accreditation for Law Enforcement Agencies (CALEA). Through her direction and unwavering commitment, the District received one of the highest evaluation scores and was able to achieve this prestigious accomplishment in less than five years of unified emergency communications implementation.

DIRECTOR’S AWARD: Jeff Carney, director of Operations, was surprised by a presentation from Executive Director Stuermer for his dedication and hard work in bringing the district to such a level of excellence in five years. Executive Director Stuermer noted that it simply could not have been accomplished without Director Carney's hard work, dedication and willingness to do all that was asked of him and beyond—pushing the District’s employees to reach beyond ordinary standards, to become masters of their profession and to re-dedicate themselves to the business of serving the public and client agencies.

Each recipient of an annual performance award received a plaque and certificate of achievement.

The Hamilton County 911 Emergency Communications District employs more than 130 telecommunicators who answer an approximate average of 2,000 to 2,500 calls for service each day from residents and visitors in Hamilton County.  Telecommunicators also dispatch responders for all public safety response disciplines – law enforcement, fire and EMS – across 26 various agencies.


“Communal Spirit: 3,000 Years Of Mexican Artistry” Opens Sept. 6 In University Archives

An upcoming exhibition in the Museum Gallery of University Archives and Special Collections explores the creativity and workmanship of artists working in Mexico beginning in 800 B.C.E. and concluding in the 1990s.  “Communal Spirit: 3,000 Years of Mexican Artistry” incorporates diverse Pre-Columbian artifacts from both western and eastern Mexico, representing eight different ... (click for more)

ShapeShifter Has Second Opening Ever During Gallery Hop

ShapeShifter Gallery will present a show on Saturday, Sept. 10 during the “Gallery Hop” at Estate of Confusion, located at 301 E Main. The show and reception will last from 2-10 p.m.  "Vibrant colors, patterns, texture and a bit of organized chaos are themes explored in our second show. Three artists will be featured including Brian Giwojna, Mark Leamon, and ... (click for more)

Residential Project At 1st And Cherry To Finish Out Units On Hill Above Market Street

More residential units are planned downtown near the riverfront on a steep lot at First and Cherry streets. The River City Company is currently seeking requests for proposals from developers for the steep 95-foot-by-65-foot lot behind the First and Market condos. River City officials said, "We are excited about how this parcel will put a finishing touch on this well established ... (click for more)

TBI Adds Jereme Little To Top 10 Most Wanted; Was Set Free By Judge Stern And Then Higher Court Overruled Her

The Tennessee Bureau of Investigation has added to its ‘Top 10 Most Wanted’ list Jereme Dannuel Little, who was freed by order of Criminal Court Judge Rebecca Stern, whose decision was recently reversed. Little is wanted by the Chattanooga Police Department and the Tennessee Bureau of Investigation for especially aggravated kidnapping. The TBI said, "Little has a history of ... (click for more)

Proud To Be A Conservative Conservationist

I was born and raised in Chattanooga and was brought up to be a Tennessee conservative. That means that my family conserved our spending, our resources, and yes, even our environment.  I think we were inspired to do so because Tennessee is one of the most beautiful places in the entire United States. We have stunning mountains, wild rivers and quiet backcountry. And many of ... (click for more)

Roy Exum: Why I Adore America

If Heather Cross weren’t married and didn’t have such a fine-looking family I’d swear I might propose. The dazzling lady just wrote a “By Gumbo! letter” to all the major news outlets in the world to inform them that half of the Pelican State is still submerged by “a 1,000-year flood” and where the heck are they with their cameras? She knows it is vital for the rest of America to ... (click for more)