Erlanger Opens New Urgent Care Facility

Monday, July 1, 2013

Erlanger Health System has opened a new facility with hours in the evenings and on weekends. The Erlanger Urgent Care at 7380 Volkswagen Drive is now treating patients of all ages for non-emergent medical needs.

  Located at the Erlanger at Volkswagen Drive primary care office, Urgent Care is open every day of the week except for Christmas from 8 a.m. until 8 p.m. Monday through Friday and 9 a.m. until 5 p.m. on Saturdays and Sundays.


“Approximately 40% of the individuals in our community do not have a primary care physician or participate in some sort of preventative medicine,” said Donna Bourdon, President of ContinuCare, a subsidiary of Erlanger.  “Providing this service to those who live in the Bonny Oaks, East Brainerd and Ooltewah areas is important to the wellbeing of our community.  When someone is injured or becomes ill and requires care during afterhours, our staff will triage those individuals and provide the necessary care to get them back on their feet again.” 


Services available at Urgent Care include vaccinations, radiology, pharmacy, family medicine and medical treatment for acute illness and minor injuries. 


“Costs to the patient at Urgent Care are relatively low compared to an emergency room visit for the same minor ailment,” added Bourdon.  “Patients will be billed the same as they would if they were treated at a primary care office.  This added service through Erlanger will also benefit area businesses and save out-of-pocket expenses for their employees.” 


Most insurance plans are accepted and co-pays are collected at the time of the visit.  


Walk ins are welcome and seen on a first-come, first-serve basis.  Appointments can also be made by calling 778- 8950.

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