An Accolade For The Social Security Administration Chattanooga Office

Wednesday, March 19, 2014

I appreciate the service received earlier today at the Social Security Administration local office.  Thanks to a functional check-in system and well-versed staff, my visit went surprisingly smooth.

It was with concern and dread I approached the front doors of our local SSA office on Premier Drive; but an attempt to e-file my IRS Return revealed a discrepancy requiring a personal visit. After brief direction (with a smile) from the security officer and a simple sign-in at the kiosk, my number was assigned and I was in queue. 

Within 15 minutes my number was called. The clerk was quick to understand my issue and the documents I needed to retrieve and submit to make the correction. My return visit netted a different clerk, but my ramblings were promptly understood and the appropriate correction was made.

Many thanks to the Chattanooga SSA management and staff for the tremendous service. 

Alan Knowles
Ooltewah



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