NetGain Technologies is concluding one of its best years in its 28-year history and projecting continued progress for 2013. Among key areas of growth are unified communications and collaboration business, up 36%; managed services solution, up 43%; and storage and virtualization solutions, up 87%.
In addition to the overall growth of its managed services, NetGain Technologies has expanded this program — Technology OneSource — to include a 24x7x365 offering. This solution provides comprehensive management of the client’s technology and the new, optional 24x7 HelpDesk service component was added as a response to client needs.
“Offering this service at all hours of the day will allow organizations to receive immediate help with their technology issues at any time,” said Rob Wildman, vice president of Operations for NetGain Technologies. “We are excited for those organizations to leverage this unique offering. Not all managed service providers have this type of capability.”
Growing via acquisition as well, NetGain Technologies recently purchased IntraSource, a Lexington-based solutions provider with 28 years in business. The transition process is complete as systems are integrated and all IntraSource team members now work from NetGain Technologies’ Lexington headquarters.
“By combining our companies, clients can expect expanded services and additional resources,” said Jason Jacobson, director of Corporate Development, who arranged the acquisition. “This further solidifies us as a premier solution provider here in the Bluegrass and around the region. There’s no one else who offers what we offer.”
With the addition of the IntraSource team, as well as several new local engineers hired to accommodate expanded services, NetGain Technologies has effectively grown its staff by 13%.
“We have seen so much positive change at NetGain Technologies this year with expanding our services and acquiring IntraSource,” said Mark Jacobson, CEO. “In many ways, this has been our best year ever.”