Chattanooga Airport Needs To Upgrade Its TSA PreCheck Benefits

Thursday, March 15, 2018

Dear Mr. Jacobson and Mr. Hart, 

I am a lifelong Chattanoogan who enjoys traveling. Since the birth of my toddler son in April 2016, my husband and I have been frequent patrons of the Chattanooga Airport for almost all of our flights, both business and pleasure, as this saves us time and is very convenient. In fact, our 22-month-old son has flown 24 segments with us in his short life--almost all of them originating from CHA. Due to our frequent travel, we recently made the decision to invest in TSA PreCheck. 

With that being said, I want to encourage you to offer the full TSA PreCheck benefits at the Chattanooga Airport. The laminated notecard waiver to keep your shoes on is not cutting it, especially in a metropolitan airport that is rapidly growing and constantly competing with ATL, BNA, or even BHM. Allow me to explain. 

On Friday, March 1, I was traveling alone with my toddler son from CHA to Sarasota, via ATL on Delta. As a young mother traveling solo, I was already nervous, and your TSA crew did nothing to help. With my son in a small umbrella stroller, I was instructed to remove both my laptop and his iPad from my backpack, remove him from the stroller, collapse the stroller (with both hands, forcing me to put my child on the ground), put the stroller on the scanning belt, remove my small lunchbox of baby food liquids (and then having them rescanned and tested), all while trying to corral a very mobile child in the crowded security area. Your crew did not honor my request to have the stroller hand-scanned so that I could keep my toddler in arms and avoid collapsing it to scan on the belt.

Most of this hassle could've been avoided if the full TSA PreCheck benefits were honored in CHA: electronics and liquids could've stayed put, thus allowing me to simply place my backpack on the scanner intact. If allowed to do this, I could have focused on my child and made sure we were securely checked in an efficient and orderly manner, so as not to slow down the line for other passengers. 

After spending an unnecessary amount of time chasing my toddler, gathering our belongings and putting all of the pieces back in their proper place, I approached one of your TSA agents and asked why the full PreCheck benefits were not honored here. Her response: "Because [they] don't want to invest in the proper security measures necessary for PreCheck and take up extra space." 

Mr. Jacobson and Mr. Hart, the time is now to invest in these modern conveniences for the CHA airport. Chattanooga is growing, travel through CHA is up 56 percent since 2013 (per the most recent comment in the Times Free Press article, dated March 5, 2018). The article also states that 75 percent of those travelers are business ones, likely with laptops and tablets, who have also invested in PreCheck status. Please make the proper investments and upgrade your TSA PreCheck benefits.  

Thank you for your time and consideration. 

Elizabeth Griffin 


Open Enrollment Is A Choice

Charles Toney Should Not Be Made Out To Be A Victim

Send Your Opinions To Chattanoogan.com; Include Your Full Name, Address, Phone Number For Verification


There is a growing focus on education choice across the United States, especially here in Tennessee. When you discuss parent choice, everybody immediately thinks of vouchers. Vouchers are only ... (click for more)

I’m just baffled. Charles Toney is being made to look like a victim when he clearly resisted officers' commands. He refused medical treatment on the scene and was then treated at the jail. Now ... (click for more)

We welcome your opinions at Chattanoogan.com. Email to news@chattanoogan.com . We require your real first and last name and contact information. This includes your home address and phone ... (click for more)


Opinion

Open Enrollment Is A Choice

There is a growing focus on education choice across the United States, especially here in Tennessee. When you discuss parent choice, everybody immediately thinks of vouchers. Vouchers are only one form of choice. When you discuss school choice, the debate is unfairly focused between public and private. Terminology is constantly changing and evolving, and the words themselves create ... (click for more)

Charles Toney Should Not Be Made Out To Be A Victim

I’m just baffled. Charles Toney is being made to look like a victim when he clearly resisted officers' commands. He refused medical treatment on the scene and was then treated at the jail. Now his attorney is declaring all kinds of sustained injuries. I thought it was well known if you resist officers and become combative it will not end well for any of the parties involved. ... (click for more)

Breaking News

Officer Who Responded To Brainerd High School Melee: "It Was Mayhem"; Student Arrested With Gun On Friday

An officer who responded to a melee inside Brainerd High School late Wednesday morning said, "It was mayhem." And on Friday a Brainerd High student was arrested for bringing a gun to school. The incident happened after school dismissed, but it was on school grounds. The student had not been to school, but was arriving for an evening class. The school's SRO and assistant principal ... (click for more)

New Pro Soccer Team Is Interested In Building Training Facility At Camp Jordan Park

The Chattanooga Red Wolves professional soccer team may be coming to East Ridge. In Thursday night’s Agenda Session of the East Ridge City Council meeting, Red Wolves owner Bob Martino told the council that he wants to enter into a public/private partnership with the city to build a practice facility near the existing Weldon Osborne Stadium in Camp Jordan Park. The facility would ... (click for more)

Sports

Montgomery's Career-High 35 Points Lead Canes Past Bears, 76-56

(Story will be updated) Cam Montgomery was living the dream Friday night. The East Hamilton senior guard almost single-handedly put visiting Bradley Central in a quarry-deep hole by hitting three of his first four shots – all 3-ponters – and wound up with a career high 35 points in the Hurricanes’ 76-56 District 5-3A victory. Montgomery’s stunning performance – he scored ... (click for more)

Fast Start Lifts CCS Past Silverdale

Chattanooga Christian basketball coach Eddie Salter is always happy when his Chargers win a big district game, but he wasn’t the happiest guy in the gym at Silverdale Friday night. He liked what he saw as the Chargers played really inspired basketball in the first half as they built a 37-14 lead, but the second half wasn’t so pleasing to the veteran coach as his team got complacent ... (click for more)