Food City officials on Thursday announced the launch of their new same-day delivery service, now available to over 160,000 Chattanooga area residents. The program is made possible through a joint partnership between the local retail supermarket chain and Instacart, a nationwide on-demand grocery delivery service.
To take advantage of the new service, shoppers can visit the website at foodcitydelivers.com or download the Instacart App to fill their virtual carts with their favorite items, including produce, meats and everyday essentials.
Their order will be delivered to their doorstep, often in as little as an hour.
During the online checkout process, customers will be prompted to enter their Food City ValuCard number to take advantage of added savings and ValuPoints, and choose a delivery window ranging from within one or two hours, up to seven days in advance. Their personal Instacart shoppers will do the rest.
“Food City is committed to providing our loyal customers with the best products and services possible,” said Steven C. Smith, Food City president and chief executive officer. “Our Food City GoCart curbside pick-up continues to be very popular and we’re excited to have the opportunity to work with a great partner like Instacart to expand our e-commerce options to include the added convenience of home delivery.”
He said the new service "provides Food City shoppers with the flexibility to continue to receive the top-quality products they enjoy when shopping in person, with the added convenience of same-day delivery straight to their doorstep."
"Instacart’s expansion across the Heartland of America, to meet the goal of serving 80% of American households by 2018, is driven by partnerships with the nation’s best retailers like Food City." said Andrew Nodes, Instacart’s vice president, retail accounts. “There is a clear demand for high quality grocery delivery, Food City and Instacart are partnering to meet that demand in Chattanooga.”
To celebrate the new partnership, Instacart is offering Food City shoppers $20 off their first order of $35 or more -- plus a free first time delivery -- when they enter the code CHATT20 at checkout (offer expires 10/6/17).