32,000 EPB Customers Twice Lose Power, But Smart Grid Quickly Restores It

  • Tuesday, May 13, 2014

Power to about 32,000 homes and businesses in northern Hamilton County was restored twice on Tuesday afternoon with remote switching using the smart grid.

 At about 1:39 p.m., a TVA circuit that supplies EPB in areas west of the Tennessee River lost power. After power was restored, TVA’s circuit went down again and smart grid automation restored service a second time, EPB officials said.

John Pless of EPB said, "During these outages some of our fiber optics equipment was affected, causing a loss of service for some of our customers. Our engineers continue to work on restoring fiber optic services. 

 "We apologize for any inconvenience this may have cause for our customers." 

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