Food City Continues To Expand Home Delivery Service

Friday, September 20, 2019

Food City officials announced Thursday the expansion of its new same-day delivery service into several new market areas, including Dalton and Ringgold, Maynardville Highway in Knoxville, and Tennessee Avenue in Chattanooga. The program is made possible through a joint partnership between the local retail supermarket chain and Instacart, a nationwide on-demand grocery delivery service. 

To take advantage of the convenient new service, shoppers simply need to visit the website at  foodcitydelivers.com or download the Instacart app to fill their virtual carts with their favorite items, including fresh produce, top quality meats and everyday essentials. Their order will be delivered to their doorstep, often in as little as an hour. During the on-line checkout process, customers will be prompted to enter their Food City ValuCard number to take advantage of added savings and Fuel Bucks, and choose a delivery window ranging from within one or two hours, up to five days in advance. Instacart shoppers will do the rest.

“Food City is committed to providing our loyal customers with the best products and services possible,” said Steven C. Smith, Food City president and chief executive officer.  “Our Food City GoCart curbside pick-up continues to be very popular and we’re excited to have the opportunity to work with a great partner like Instacart to expand our e-commerce options to include the added convenience of home delivery.”

The new service, now available in 104 locations provides Food City shoppers with the flexibility to continue to receive the top-quality products they enjoy when shopping in person, with the added convenience of same-day delivery straight to their doorstep. 

"Instacart’s expansion across the Heartland of America, to meet the goal of serving American households is driven by partnerships with the nation’s best retailers like Food City," said Andrew Nodes, Instacart’s vice president, retail accounts. “There is a clear demand for high quality grocery delivery, Food City and Instacart are partnering to meet that demand.”


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