See Rock City Inc.'s President And COO Susan Harris Wins Tennessee Hospitality And Tourism Association Award

Wednesday, September 26, 2018

See Rock City, Inc.’s President and COO Susan Harris was awarded Tourism Manager of the Year for a large organization at the Tennessee Governor’s Conference on Tourism held in Kingsport, Tn., last week. The Tennessee Hospitality and Tourism Association’s Stars of the Industry Awards recognized an individual at the executive level who had a proven track record of management excellence, industry involvement and community service – with outstanding job performance that goes above and beyond normal job responsibilities, including excellent service to the property, guests and community.

Harris was also recognized in the same category locally in July at the Greater Chattanooga Hospitality Association’s annual awards.

 

“Susan has continued to develop the culture of our business in a way that delivers our mission,” said SRC Inc. CEO Bill Chapin. “Her leadership by example to ‘create memories worth repeating for our guests and our partners’ is the way she produces the results that have helped increase attendance and profitability for SRC at all of our properties.”

 

“I’ve had the chance to work with Susan since 2008, when I served as president and COO for SRC Inc.,” said SRC Board Member Andrew Kean. “Instantly, Susan brought a level of excellence in leadership, people development and enthusiasm to our hospitality and tourism businesses. In her original role at SRC as director of human resources and organizational development, she led initiatives that raised the bar to a new level as we sought to increase the quality of our guest service and experiences. The organization has benefitted tremendously from Susan’s steady and thoughtful guidance over the years, as well as her execution of expansion in such lines of business as Clumpies Ice Cream Co. and the newly updated RiverView Inn.”

 

The TnHTA represents the interests of Tennessee’s lodging, dining and tourism establishments and the related businesses involved in the hospitality and tourism industry. Currently in its 88th year of operation, the TnHTA is a not-for-profit trade association representing the state’s industry and preferred vendor partners, headquartered in Nashville.  

SRC Inc. team members at awards ceremony - PR Manager Meagan Jolley, Director of Marketing Kristen Behm, President and COO Susan Harris, Owner and CEO Bill Chapin
SRC Inc. team members at awards ceremony - PR Manager Meagan Jolley, Director of Marketing Kristen Behm, President and COO Susan Harris, Owner and CEO Bill Chapin

This Week's Tennessee Tourism Round Up

Behind The BigPicture Event Is Nov. 8 At The Tennessee Aquarium

This Week's Tennessee Tourism Round Up


Cities and attractions will offer special deals and ceremonies for Veterans Day in honor of their service. Get in the holiday spirit at holiday markets and seasonal musts like Elvis Presley’s ... (click for more)

Get the inside story behind the spectacular images from the BigPicture Natural World Photography exhibit - the best wildlife and conservation photos from around the globe – during a special reception ... (click for more)

Honor veterans and their service, celebrate the fall harvest with night hikes and campfire s’mores, vinyasa at the Music City Yoga Festival or get in the holiday spirit at Dollywood’s Smoky Mountain ... (click for more)


Travel

This Week's Tennessee Tourism Round Up

Cities and attractions will offer special deals and ceremonies for Veterans Day in honor of their service. Get in the holiday spirit at holiday markets and seasonal musts like Elvis Presley’s Graceland Lighting Ceremony, A Country Christmas at Gaylord Opryland, Dollywood’s Smoky Mountain Christmas and Gatlinburg Winter Magic. Enjoy a Parents’ Night Out, head to the drive-in for ... (click for more)

Behind The BigPicture Event Is Nov. 8 At The Tennessee Aquarium

Get the inside story behind the spectacular images from the BigPicture Natural World Photography exhibit - the best wildlife and conservation photos from around the globe – during a special reception and presentation at the Tennessee Aquarium on Thursday, Nov. 8, from 5:30-7:30 p.m. Nationally acclaimed wildlife photographer Donna Bourdon will share secrets to capturing dramatic ... (click for more)

Breaking News

County Putting $10 Million Toward New Shelter For Humane Education Society

County officials are committing $10 million toward a new shelter for the Humane Education Society (HES). Only Commissioner Tim Boyd spoke against the allocation at a commission meeting on Wednesday. He said a more urgent need was a $5 million training center for police, fire and emergency workers. County Finance Director Albert Kiser said the county came up with a total $14 ... (click for more)

Several Large Trucks Get Stuck On Lookout; 1 Demolishes Wall On Ochs Highway

Lookout Mountain, Tn., Commissioner Jim Bentley said there has been a lot of concern with large trucks on Ochs Highway. In the past month five different trucks have been stuck at the top of the road. Additionally, a large truck hit and demolished the rock wall at the top curve of Ochs Highway. The destroyed walls were near the intersection of Fleetwood Drive and Forest Avenue. It ... (click for more)

Opinion

Thanks To First Volunteer Bank

Thank you to the Highway 58 branch of First Volunteer Bank. On behalf of the Ernie Pyle Chapter of the Military Order of the Purple Heart, I would like to express our appreciation to the manager and staff of the HIghway 58 Branch of First Volunteer Bank for putting on a Veterans Day lunch in the lobby of your bank on Friday, Nov. 9. It was a cold and rainy day and Army, Marines ... (click for more)

Roy Exum: The Lamar Rants

Being a child of the South, I’ve marveled at our funny sayings for all of my life. I’ve been at a football game and heard a disgruntled fan in the stands say of his team’s quarterback, “That boy couldn’t play dead in a cowboy movie.” I’ve been at the Sunday supper table and heard, “I’m of a mind each one of his sermons is better than the next.” And I’ve sat in a Saturday morning ... (click for more)