Less than a year since its launch, HCS EdConnect, Powered by EPB, has installed Internet at no charge in the homes of more than a third of all Hamilton County Schools students, "marking an unprecedented leap in closing the digital divide," officials said. Before the program’s launch, officials estimated that up to one-third of Hamilton County Schools students did not have Internet access at home.
More than 14,000 students have enrolled, who together with their household members, represent more than 25,000 people who now have Internet access through HCS EdConnect. Students who are on free or reduced lunch or whose families receive SNAP benefits are eligible for the program, which installs Internet service with at least 100 Mbps from EPB in each qualifying child’s home.
“We love it, we don’t have to worry about the Internet anymore,” said Kimberly Rios-Gonzalez, HCS parent and EdConnect participant.
“My daughter no longer worries about turning her work in on time. I can connect my phone and talk to my mom and stay on there for hours - the little things rank up to something huge.”
“The impact of HCS EdConnect goes far beyond the benefits it provides for students,” said County Mayor Jim Coppinger. “The whole family can use the internet to access online services, work remotely, seek employment, and access entertainment.”
Officials said, "Chattanooga is one of a handful of leaders in the United States, including Chicago, San Antonio, Detroit, and Washington, D.C., that have launched a program in the last year aimed at closing the digital divide. Chattanooga is taking the most comprehensive approach with a commitment to continuing the program for at least 10 years while providing a connection at least twice as fast as typical educational access offerings from other providers with symmetrical speeds (same speed for uploads and downloads) and no data caps. Additionally, while other programs are heavily dependent on WiFi hotspots, which can be unreliable, HCS EdConnect delivers a fast and highly dependable fiber optic connection to the vast majority of participants, relying on hotspots for only 6 percent of students who live in areas that EPB cannot serve as well as students who do not have a permanent address.
"HCS EdConnect has been recognized by, among others, U.S. News & World Report, Vox, and Bloomberg as a model program. The program also has the chance to deepen our understanding of how Internet access can impact individual learning outcomes and the local economy, as program partners have engaged researchers from Boston College to study the impact of HCS EdConnect."
“We are showing the rest of the country what it looks like to close the digital divide in education,” said Chattanooga Mayor Tim Kelly. “HCS EdConnect is a comprehensive solution, and since the partners have made a 10-year commitment to the program, this will be a lasting solution.”
The digital divide existed long before the Covid-19 pandemic, but the health crisis highlighted how severe the consequences of the digital divide can be. Initially, remote learning was extremely challenging, if not impossible, for a sizable portion of Hamilton County Schools students. However, HCS EdConnect, coupled with other efforts such as the rapid expansion of EPB public WiFi access points, improved learning for students, it was stated.
“For the next decade and hopefully beyond, HCS EdConnect will provide high-speed internet access to nearly 30,000 economically disadvantaged students as well as their families, and I’m proud to be part of a community who prioritized closing the digital divide in the midst of global pandemic” said Dr. Bryan Johnson, superintendent of Hamilton County Schools. “Private and public partnership was a critical part of this program being possible and we will continue to seek community partners who can join us in helping all children thrive and experience a future without limits.”
Officials said HCS EdConnect "is possible because EPB deployed a ubiquitous, community-wide fiber optic network in 2010. As a result of this in-place infrastructure which passes every premise, the new program is able to provide the final link in delivering the service both quickly and affordably.
"Funding partners have provided $7.9 million to cover upfront infrastructure costs for the program including additional equipment, fiber optic drops and wireless routers."
HCS EdConnect is a public-private partnership made possible through support and engagement from Hamilton County, Hamilton County Schools, the City of Chattanooga, EPB, BlueCross BlueShield of Tennessee, The Benwood Foundation, the Community Foundation of greater Chattanooga, the Footprint Foundation, The Maclellan Foundation, Lyndhurst Foundation, private donors, and CARES funding from the State of Tennessee.
Each year, eligible students will be able to opt into the program, and their families will stay connected year-round, including summers, for at least 10 years or until the child is no longer enrolled in Hamilton County Schools.
“The Internet is no longer a luxury, but a necessity of modern life,” said Deb Socia, president of The Enterprise Center, which has been integral in coordinating HCS EdConnect. “Every child gets a book and when the Internet is the medium for learning, every child must have access.”
“HCS EdConnect is one of the most exciting ways Chattanooga’s community-wide fiber optic network benefits the people we serve and helps enhance our area’s quality of life,” said EPB President David Wade. “HCS EdConnect leverages our smart infrastructure to support students and their families, as well as the local economy.”
Hamilton County Schools, The Enterprise Center, and EPB continue to work with their partners to add even more eligible families to the program.