CHI Memorial announces it has received multiple awards recognizing its "commitment to safe and high quality patient care."
Officials said, "CHI Memorial is the only health system in the Chattanooga region to receive a five star rating (five out of five stars) from the Centers for Medicare and Medicaid Services. The most common overall hospital quality star rating is three stars. Only 13 percent of the 4,586 hospitals included in the survey received a five star rating. This is the fifth time CHI Memorial has received a rating of four stars or higher.
"The overall star rating shows how well an individual hospital is performing compared to other hospitals in the U.S., on average. The rating summarizes a variety of measures across five areas of quality: mortality, safety of care, readmission, patient experience, and time and effective care. This rating is designed to help individuals, family members, and caregivers compare hospitals and easily understand complex quality information."
“Our employees never cease to amaze me,” says Matthew Kodsi, MD, PhD, vice president, medical affairs, CHI Memorial. “They are making a difference every day with the high quality, compassionate care they provide our patients.”
CHI Memorial Hospital Chattanooga and Hospital Hixson received “A” ratings in the spring 2021 Leapfrog Hospital Safety Grades, a national distinction recognizing CHI Memorial’s achievements protecting patients from errors, injuries, accidents and infections.
“The energy and passion our employees demonstrate to ensure our patients have the highest quality and safest care available is so inspiring,” shares Karen Frank, market director of quality, CHI Memorial. “The physicians and staff work together and challenge each other to improve patient care and provide our patients with the best possible outcomes.”
In fall of 2020, CHI Memorial was named Best Regional Hospital by U.S. News and World Report.
Officials said, "On the list of Best Hospitals in Tennessee, CHI Memorial is ranked second behind Vanderbilt University Medical Center. Only 12 of Tennessee’s 133 hospitals meet U.S. News’ standards and are ranked.
"CHI Memorial also received a ‘high performing’ rating in eight surgical procedures and chronic conditions evaluated by U.S. News: abdominal aortic aneurysm repair, COPD, colon cancer surgery, heart bypass surgery, heart failure, hip replacement, knee replacement and lung cancer surgery."
“This is a huge testament to the quality of care that our physicians, clinicians and employees provide here,” said Janelle Reilly, market CEO, CHI Memorial. “I am incredibly proud of all our employees and the great work they do. They should be proud, because these recognitions prove they are doing amazing work, and our patients are the ones who benefit from their dedication.”