Joyce Jones To Present Critical Conversations For Employee Engagement At Women's Council

Wednesday, April 17, 2019
The Women’s Council quarterly programing for 2019 center’s around the theme of “Critical Conversations…” The second quarter luncheon, held on Monday, May 20, at the Cleveland/Bradley Chamber of Commerce, will feature Joyce Jones, CPC, CMPE, practice administrator with Surgical Associates, speaking on the value of employee engagement. 

"Having employees who are 'bought-in' will increase production, loyalty and reduce manager’s stress. There are so many fun ways to engage your staff creating higher morale and fewer reasons for them to jump ship for a few extra cents,” said Mrs. Jones. “When unemployment is at its lowest, energizing and engaging your team should be at an all-time high.”

Mrs.
Jones has been the practice administrator with Surgical Associates for 39 years. She is a certified professional medical coder with the AAPC and helped start the local division chapter. She is a certified medical practice executive with the Medical Group Managers Association and was instrumental in starting the local group. A mentor with the Tennessee Achieves program, Mrs. Jones is a past recipient of the Chamber’s Athena Award, a Leadership Cleveland graduate and current facilitator, MGMA Practice Administrator of the Years and has served on the Chamber board. Mrs. Jones and her husband, Bob, have three children and two grandchildren.

The cost for the “Critical Conversations …” session is $15 for Chamber members and $25 for nonmembers and includes a buffet luncheon. Attendance is limited, register online at the community calendar at www.clevelandchamber.com or call 423-472-6587 by noon on Thursday, May 16. Chamber members may use admission credits from their tiered investment if available, however should call to register. 

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