Comcast Seeing Surge In TV, Device Usage As Customers Are Hemmed In At Home

Tuesday, March 31, 2020

As a result of people hunkering down at home and abiding by the social distancing policy due to the COVID-19 pandemic, Comcast is seeing a big surge in people on their devices.

 

Sara Jo Walker, of Comcast, said, "We’re seeing some interesting trends developing around our internet, video and phone services."

 

Data Usage Trends

  • On average, we’re seeing a 32% increase in peak traffic with peak download times shifting 90 minutes earlier from 9:00PM to 7:30PM.
    Upload peaks have shifted to daytime hours, reflective of a large population that is now working from home.
  • Application usage growth has increased significantly. VoIP and Video Conferencing is up 212%. VPN traffic is up 40%.
  • Gaming downloads are up 50% generally and 80% during new releases.
  • There is a 38% increase in streaming and web video consumption.

 

Video Usage Trends

  • People are watching more television. Video consumption increased by four hours to 64 hours per week.
  • Video OnDemand is hitting record highs, up 25% YOY.
  • There has been a nearly 50% increase in Xfinity Voice Remote requests for “Free Movies.”
  • We have seen Xfinity Voice Remote queries top 50 million some days.

 

Phone Usage Trends

  • On Xfinity Mobile, we see a 10% decline in LTE wireless data usage and a 24% increase in mobile data usage over WiFi.
  • The traditional home telephone is proving useful. Our digital voice home phone minutes of use is up 65%.

 

Overall Performance

  • We are micro-monitoring our infrastructure, including running 700k+ speed tests most days.
  • We engineer the network to handle spikes and shifts in usage, and what we have seen so far during this pandemic is within our capacity.
  • We’ve consistently invested in our network so that our capacity has always been 12-18 months ahead of what we need. This has well-positioned us for this unforeseen event.

 


Ursula Carter Joins Grant Konvalinka And Harrison

Rissie Woodward Named Hamilton County 4-H June Dairy Month Chairman

MESH Expands Team And Presence Throughout The South


Grant Konvalinka & Harrison, P.C. announces Ursula Carter has been hired as firm administrator. "Ursula joins the practice with over 15 years of experience in operations, finance and office ... (click for more)

Rissie Woodward has been named the 2020 June Dairy Month chairman for Hamilton County. Co-sponsored by The Dairy Alliance, 4-H and the Tennessee Farm Bureau, June Dairy Month activities ... (click for more)

MESH, an independent, award-winning creative and strategic agency with over 17 years in the business, on Monday announces it is expanding its presence to three new locations in the South, with ... (click for more)



Business

Ursula Carter Joins Grant Konvalinka And Harrison

Grant Konvalinka & Harrison, P.C. announces Ursula Carter has been hired as firm administrator. "Ursula joins the practice with over 15 years of experience in operations, finance and office management," officials said. Ms. Carter will be responsible for the firm’s daily operations by providing administrative and human resources support for the firm and its support staff. ... (click for more)

Rissie Woodward Named Hamilton County 4-H June Dairy Month Chairman

Rissie Woodward has been named the 2020 June Dairy Month chairman for Hamilton County. Co-sponsored by The Dairy Alliance, 4-H and the Tennessee Farm Bureau, June Dairy Month activities are designed to communicate the value of milk and other dairy products to Tennessee consumers. "Chairpersons play a vital role in spreading dairy’s message in their communities," officials ... (click for more)

Breaking News

Hamilton County Has 2 More Coronavirus Deaths And 46 New Cases; One Victim Was In Early 40s With No Underlying Conditions

There have been two more coronavirus deaths in Hamilton County, the County Health Department reported on Tuesday. The new total is 17. The Health Department said one of the deaths was an individual in the 40-45 year range and had no underlying medical conditions. Officials said the two deaths were unrelated to each other. “This case illustrates that anyone is susceptible ... (click for more)

Anonymous Tip Helped Police Arrest Man With AR-15 At Miller Park Protest

Police said an anonymous tip may have saved many lives at a protest rally at Miller Park on Monday. Police were tipped off around 11:30 p.m. that a black male wearing jeans, a dark shirt and a camouflage tactical vest had been seen leaving the Douglas Heights apartments with an AR-15 semi-automatic rifle. The man was seen on a Real Time Intelligence Center camera holding an ... (click for more)

Opinion

When Violence In America Was Affirmed And Praised: Understanding And Solving Racial Injustices

One man’s violent anti-government protests is another man’s just war. First, let me say I do not condone the rioting and violence that is occurring across our nation, following the murder of George Floyd at the knees of white police officer Derek Chauvin. As someone who values that Jesus taught us to “turn the other cheek” I believe there are other ways we must respond, even ... (click for more)

Roy Exum: Get Mad! I Am Too

I do not believe “Black Lives Matter.” Rather, I believe “All Lives Matter.” And using the latter over the former, I am mad too. The rioting that is taking place all over America is against the law. It restricts my freedoms, bridles my trusts, is contrary to my beliefs, and – if it still matters – is blatantly unconstitutional. That the President of the United States has no choice ... (click for more)