Chattanooga Startup Text Request Doubles Revenue, Triples Employee Headcount

Wednesday, October 9, 2019

Chattanooga-based software startup, Text Request, has doubled its annual recurring revenue and more than tripled its employee headcount since the close of 2018, all without taking a penny of outside investment. The company, which offers text messaging software (SaaS) for businesses and other organizations across the U.S. and Canada, expects to see even higher growth rates in 2020 and beyond, said officials.

"Our company was powered by just six employees for most of 2018," said Brian Elrod, Text Request co-founder and CEO, "which is a testament to our team’s collaborative, production-oriented ethos. By reaching the $2 million ARR mark, we’ve done something only a fraction of a percent of tech startups ever do. And the talent we've recruited in Chattanooga to help triple our staff in 2019 is world-class. This growth shows how big the problem is that we're solving for our clients. Businesses struggle to reach their customers through phone calls or emails, but a text gets their attention instantly." 

Since late 2018, Text Request has added 16 new employees to their Chattanooga and global workforce. These new team members were brought on for business development, marketing, customer success, and software development. The company has also doubled its annual recurring revenue from $1 million to $2 million since 2018.

"The product is incredible, we treat our customers like family, we're profitable, and the potential for growth is massive," said Mr. Elrod. "Imagine—or remember—what it was like when email first rolled out. Not having email for your business was essentially like handing your customers over to your competitors. That's what it's like if you’re not utilizing texting, and small businesses are waking up to that."

When asked what's next for Text Request, co-founder and CTO Rob Reagan says the sky's the limit. "We've figured out a lot over the last five years. We've experienced positive traction, and we're on par or better than our competitive peers in the industry who've raised upwards of $100 million in funding. To say I'm excited to see how far we go once we add more fuel to this rocket engine is an understatement."


Zeus Industrial Products To Expand In Chattanooga

Propex Receives 2019 Innovation Award

Chattanooga Startup Text Request Doubles Revenue, Triples Employee Headcount


Zeus Industrial Products, Inc. will invest $11.25 million to expand its Chattanooga operations and create 54 jobs over the next five years. Zeus has acquired and will renovate a 140,000-square-foot ... (click for more)

Last week PETROMAT Enviro, a paving fabric that easily mills and recycles, was awarded the 2019 Industrial Fabrics Foundation Innovation Award. “Innovation is what drives us,” said Mike ... (click for more)

Chattanooga-based software startup, Text Request, has doubled its annual recurring revenue and more than tripled its employee headcount since the close of 2018, all without taking a penny of ... (click for more)


Business

Zeus Industrial Products To Expand In Chattanooga

Zeus Industrial Products, Inc. will invest $11.25 million to expand its Chattanooga operations and create 54 jobs over the next five years. Zeus has acquired and will renovate a 140,000-square-foot facility at 3600 Cummings Road in Lookout Valley, where it will relocate its Hamilton County operations. Zeus manufactures precision polymer extrusions and custom tubing used in ... (click for more)

Propex Receives 2019 Innovation Award

Last week PETROMAT Enviro, a paving fabric that easily mills and recycles, was awarded the 2019 Industrial Fabrics Foundation Innovation Award. “Innovation is what drives us,” said Mike Gorey, CEO of Propex. “It’s a key part of our culture, and we will continue to invest in products and market development to ultimately offer our customers the best geosynthetic solutions. ... (click for more)

Breaking News

Mac Taggart Shot In Shoulder By Officer After Pointing Gun At Deputies At Charleston, Tn.

A man was shot in the shoulder by a police officer at Charleston, Tn., early Sunday after a domestic disturbance call. At approximately 2 a.m., Bradley County Sheriff’s Office deputies responded to a 911 call near Laguna Drive in Charleston. Lance Leroy MacTaggart has been taken into custody on four counts of aggravated assault. While the victim sought medical treatment, deputies ... (click for more)

Woman Injured In Red Bank House Fire Saturday Evening

A woman was injured in a house fire Saturday evening in Red Bank. A 911 call was made reporting a house fire at 133 Flora Circle. At 6:30 p.m., Red Bank Fire Department responded to the scene and arrived reporting heavy smoke and fire on the back of the residence. The Red Bank Fire Department immediately requested a mutual aid response for additional manpower. The Signal ... (click for more)

Opinion

Ignored By The Water Company

How much time do you spend at Tennessee American Water's website? It is worthless for online reporting problems. Replies? Never happen. Communication? They appear to consciously avoid honest communication with concerned citizens. This "Opinion Page" is an avenue of last resort to report a problem, because no one is trying to listen at Tennessee American Water. ... (click for more)

Roy Exum: Let’s Start With Truth

By all accounts the public schools in Chattanooga and Hamilton County are far from what the average taxpayer would want them to be. Our schools are our number one priorities, this easily reflected by the fact they now receive over 60 percent of the total county budget -- the most money ever allocated to public education in history -- and the unbridled desire of our booming area ... (click for more)